We had a great stay at this boutique hotel in the heart of Ortigia. The location was perfect to see all the island has to offer in a short period of time. The staff were exceptional and the room was clean and spacious.

Stayed in April 2025

For us everything was perfect, but we didn't have suitcases or any big luggage, only carry on backpacks so it was easy to go up and down the stairs, but for people with heavy luggage it will be a bit of a challenge.

We very much enjoyed our stay and want to specifically thank Emanuela at Reception who was so polite and welcoming and of great assistance which definitely made out stay much more comfortable and pleasant. The reception is reachable via WhatsApp all the time, which was very helpful. We booked a family room with a double bed and a bunk bed as we had our kids aged 5 and 10 with us. They loved the bunk bed and our bed and pillows were also very comfy. There was complimentary water in the room, which was very nice. Very clean overall and plenty of towels as well in the bathroom, as well as some toiletries. The location was perfect, right in the middle of the old town, so all the main attractions are within few minutes walk, yet the place is in a quite street so not noisy at all. We also think the room rate was a very good value for money. The place offers valet parking for €25 which was very useful as they pick up the car right in front of the apartments and return it whenever you want the next day. We were also allowed to pick up the luggage later in the day so we can enjoy as much as we like before we leave town.

Stayed in November 2024

Nice room, clean, comfy bed and great terrace area. Good location. Really friendly and helpful staff.

Stayed in September 2024

We were so delighted with this hotel as it was immaculate, the staff could not have been more accomodating and the rooms were very comfortable with quiet even air conditioning. The beds were the most comfortable we found in all of Sicily and the location was very central.

Stayed in October 2024

Excellent location, very kind and helpful staff and very clean! Thank you, Emanuela!

Stayed in October 2024

WE had breakfast basket to the room one morning but it is nicer to eat out at the many local cafes and bakeries.

Excellent location in historic centre. Very helpful staff and good communication. Valet parking worked well. Room quiet with lovely terrace.

Stayed in September 2024

Noise and breakfast to be taken in small room with need to unfold a table

Location

Stayed in September 2024

Amazing staff, perfect location for exploring ortigia, can’t recommend enough

Stayed in September 2024

The bathroom was a bit small.

The location in the middle of Ortigia was fantastic. The staff was very helpful. The rooms were airy and big with a couple of free bottles of water.

Stayed in September 2024

breakfast sent to room since no lounge/dinning area was at the standard expected so the next days we had breakfast outside

Stayed in May 2024

Staff very helpful.

Stayed in August 2024

The hotel is quiet during the night however when guests arrived after their dinner you could not sleep as they could be heard completely. All in all, just a remark and not a big issue.

A very well positioned hotel with all amenities in the room. Perfect for going out for dinner in Ortigia as more-or-less everything is very near-by. Wonderful staff that helped us out with information and handling with the parking valet for us. Thank you Emmanuela.

Stayed in August 2024

Very friendly staff, clean and comfortable rooms. Great location.

Stayed in August 2024

Cannot think of a thing we did not like. Maybe only the fact that we had to leave :(

Everything is top notch - service, location and the room itself. Highly recommended.

Stayed in August 2024

Very cute room and very clean. Little balcony was nice to have coffee on. The staff are super nice and helped us book many excursions.

Stayed in July 2024

Nothing.

Comfortable beds, super clean room, quiet location, free water every day. Had an issue with another host in ortigia and Dimore delle Zagare was quick to accomodate us with an extra night.

Stayed in June 2024

The staff went above and beyond. So kind and helpful from well before we arrived

Stayed in May 2024

I was very concerned about the car valet service. Our hire car was returned on day of departure showing signs of unauthorised use. 45 km was added to the mileage The front offside door was covered in mud The rear seats had been folded down without reason. I informed the hotel that we couldn't recommend that customers in future should use the valet parking service offered by the hotel. I hope they have changed suppliers of this service which spoilt the overall experience. I accept the problem was not the direct fault of the hotel

Conveniently positioned. Very clean and comfortable. Rooms very well equipped

Stayed in June 2024

The staff were absolutely amazing - unbelievably helpful and professional. Communication ahead of arriving was excellent. They helped us organise secure parking and checked in on us via message to make sure we were clear on car arrangements, entry codes etc The venue itself is beautiful, simply elegant and relaxing. Lots of lovely attention to detail

Stayed in June 2024

This is not a hotel with 24/7 staffing. There is self-access to the facility when staff is not present. This is not a major drawback, but does require some advance planning for consultation and coordination with the staff.

Nicely maintained facility in a very convenient central location with attentive, friendly, helpful, and capable staff. We were traveling with friends, and had two apartments that opened onto a small, private courtyard. Custom-ordered breakfast was delivered to the room every morning, and as the weather was pleasant, we were able to have it in the courtyard. Our first floor room was very quiet. Small, boutique operation with comfortable and relaxing ambiance. Staff can arrange restaurant reservations and book some tours. There is occasional motor scooter passing front, but the facility is not on a busy street. Staff speaks and understands English.

Stayed in May 2024

The staff was very helpful, nice and give us good advices They speak English and it is very not often in Sicilia They manage a parking service for our car

Stayed in May 2024

Very thin walls, you could hear the above guests walking and talking, the outside noise throughout the night (construction noise outside started at 4.30 am, any opening of the front door etc)

Perfectly situated in the heart of Ortigia. Large, clean, amazing hospitality , valet parking service

Stayed in May 2024

It is a shame there is no out door space and there isn't a lift. ````the coffee machine was hard to work (but then we find that in every hotel so perhaps its us!)

A lovely small hotel in an excellent location down a side street very near to some good restaurants & the excellent Dada cafe and a 5 minute walk to the Dumo square and the heart of the Old Town. Comfortable, large room but what made this special was the super helpful & friendly reception staff -particularly Lia, who from the moment we booked to the moment we left, helped us, with bags, booking taxis, suggesting restaurants and trips.

Stayed in April 2024

Very nice staff! Super helpful. Great location. Spacious room.

Stayed in April 2024