Luccia was an excellent host. She communicated very well with me before arrival and gave us great tips for our stay in Naples. The location is about a 10-15 min walk to most sites in the Centro Storica. The rooms are new, modern and very comfortable.

Stayed in April 2025

Not applicable, it was excellent

The hotel is in a perfect location, the rooms are excellent and the staff very helpful. I’d book this again.

Stayed in March 2025

Nothing

Stunning room. Spotless. Carla, at reception was extremely helpful. Couldn’t fault anything. Easy to find thanks again to Carla. Very convenient for the metro.

Stayed in February 2025

Quaint lift to floor two but we’ve had many of these when staying in apartments.

Wonderful room, free Prosecco and lots of hot water. Central position next to a metro station.

Stayed in February 2025

The entrance was a little creepy. We were supposed to use an elevator that seemed old and dangerous.

Modern, clean and cozy rooms. Very kind and helpful staff (especially Carla - she helped us a lot).

Stayed in January 2025

Lack of clear signs so we had to WhatsApp to find it

It’s a hidden gem. Hard to find but got there at the end. Within walking distance to food and excursion

Stayed in January 2025

the lift is small and needs to be paid for at certain times of the day which the host provides for but still a pain

Great location and facilities. Staff were professional and helpful

Stayed in November 2024

The location is very, very in the city center and on a busy street. That's not the fault of the hotel, it's clear if you look at the map, but it is important to mention in a review. Ear plugs can be useful (and are provided!) if that bothers you. The rooms and the people at the hotel were amazing!

The hotel feels very safe because entering it goes through two heavy doors. A cozy elevator can take you up just fine. Inside, the hotel is very well maintained and the rooms are always super clean. We appreciated the design and the showers were a welcome end to our days.

Stayed in December 2024

Nothing

Super room. Very clean and comfortable Every detail considered Lucia our host was very helpful nothing was too much trouble She made our stay very special and memorable

Stayed in December 2024

Immaculate, large, modern, friendly staff, everything in the room in a handy place. Very clean in an apartment complex which is very well placed for everything in the city - including to/from the airport, the ferries and the metro to get to/from train stations.

Stayed in November 2024

Nice newly furnished apartment in city center. Good location. Host offered great recommendations for food and sightseeing

Stayed in November 2024

Lucia was an amazing host! Thank you!

Stayed in November 2024

N/a

Nice location, was hard to figure out at first because it’s hidden behind a door on the Main Street, but once we figured it out we loved the security of it. Property was maintained well and had a more modern feel. The host, Lucia, was incredible! She gave us great recommendations and helped us with our questions. If we come back to Naples this is where we will stay.

Stayed in October 2024

Nothing!!

Great location near subways and lots of lovely restaurants nearby. The quality and standard of this place is probably one of the best I’ve ever stayed. Such welcoming staff who went over and above when I made an error on the booking. Outstanding communication and the restaurant reservation was so stunning. We will be back

Stayed in October 2024

everything was perfect,we had the best time

Lucia welcomed us with the biggest heart, such a lovely lady,great communication and the room is spotless and so charmful. The location is perfect for heading of for a little snack or a whole tourist tour,Lucia's tips about Naples are fabulous

Stayed in October 2024

The things I didn't like appear to be a common Italian trait that seeks to retain historic items at the expense of efficiency. There are specific steps when it comes to entering the building, using the elevator and getting to the rooms. Not entirely in the control of Mamalu, however these factors do impact the overall experience especially if someone has mobility issues.

Good location. About 10 minute walk to the port for ferries. Nearest metro is Universita. Under 10 minutes walk to Municipio, 20 minute walk to Napoli Centrale. Property appears to be within a residential bit of the city. Interior is designed with modern finishings. Clean, good water pressure and temperature. Complimentary prosecco, water, coffee and a small fridge. Ironing board available. Check-in instructions are clear.

Stayed in October 2024

The location was very noisy and busy but that is Naples

The building is old but MAMALU is very updated and clean

Stayed in October 2024

Cute and comfortable. Lucia was a great host.

Stayed in September 2024

Carla was very polite and supportive. Service was great!

Stayed in September 2024

Nothing. Lovely stay

The exceptional personal service the host gave us. Apartment was beautiful, spatious and beautifully furnished. Very Comfi beds

Stayed in September 2024

Everything was great

Lucia was so attentive and helped with everything.

Stayed in August 2024

Nothing, all very well organised

Everything was excellent

Stayed in September 2024

Nothing, everything was perfect.

The accomodation was absolutely fantastic, very neat, clean and modern. The location was right around the corner from plenty of great restaurants.

Stayed in August 2024

We didn't like that we had to travel back home :) Wish we could stay longer at Mamalu!

What a magical surprise of exceptional quality service, friendly staff, and gorgeous luxury rooms. Lucia welcomed us warmly and made us feel like we wanted to extend our stay and of course we will come again to Mamalu - we loved it!

Stayed in September 2024