124 Via Maqueda, 90133 Palermo, Italy
#28 of 95 hotels in Palermo
Guests' ChoiceBased on 142 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.1
Facilities
8.3
Staff
9.2
Value for money
8.2
Free Wifi
7.9
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End of dialog contentReviewed: April 1, 2025
Sharon
United StatesOnce you get past the remodeling at the entrance and get to the 2nd floor, the suites are extremely nice. Very friendly staff. Room was very comfortable. Only small complaint would be no elevator.
Stayed in April 2025
Reviewed: March 16, 2025
Colin
United KingdomBuilding tired on outside But I think they are trying to make improvements at moment
Decent room Location great for restaurants and pubs Close to fantastic markets
Stayed in March 2025
Reviewed: February 19, 2025
Deborah
AustraliaPosition was excellent. Room was quite large.
Stayed in February 2025
Reviewed: January 22, 2025
Feras
BelgiumThe very ambitious crew was a wonderful young man in reception and dealing. The place is very clean and quiet and everything was enjoyable.
Stayed in December 2024
Reviewed: November 19, 2024
Anne
United KingdomRoom was dark and bland with no outlook.
Location was very central and quiet. Room was spotless & very comfortable.
Stayed in November 2024
Reviewed: October 23, 2024
Tafadzwa
GermanyI saw sand and hair in the jacuzzi, my cup for brushing teeth was never washed. Shower gel was already open. Here and there you would find hair. Which is questionable if it’s really fully cleaned or just wiped. The manager cannot speak English but is kind. The guy at the reception was great he knows his job. There was a party downstairs and it was too loud
The atheistic
Stayed in October 2024
Reviewed: September 22, 2024
Axile
CanadaIt's not close to the beach. It is walking distance though. But to be honest, if you want to go to the beach you should go to Mandello not Palermo.
Yari was very good at communicating. The staff has been fantastically helpful during our stay. The location is just perfect if you want to be close to the historic district and the bars and restaurants. The positive thing is that we were a few minutes from the noise which made the room very quiet for a good night sleep.
Stayed in September 2024
Reviewed: September 1, 2024
Maryanne
AustraliaThe outside was run down and it was hard to find. The 43 steps up were hard to navigate with heavy suitcases.
The location in the centre of town was excellent
Stayed in August 2024
Reviewed: July 27, 2024
Gregor
United KingdomExterior was a bit of a building site as they were carrying out maintenance although this did not impact our stay.
Amazing location, only a 100m walk to the busy centre of Palermo but also far enough away so there is no noise. The owners were brilliant allowing us a slightly later check in and also a private shuttle service to the airport early in the morning. Perfect location to stay and enjoy the city.
Stayed in July 2024
Reviewed: July 18, 2024
Judith
United KingdomThe stairs you have to climb with your suitcase.
Central location and very luxurious room.
Stayed in July 2024
Reviewed: May 31, 2024
Luke
IrelandWe stayed in the room closest to the reception. We arrived late at night to the hotel and there was a lot of people on the street around the premises.
The receptionist was very pleasant. The room was spacious and comfortable.
Stayed in May 2024
Reviewed: May 26, 2024
Timothy
United StatesThe shower could have been cleaner - some mildew around the door and drain.
The location and value are wonderful. The building looks a bit run down from the outside, but once inside everything is modern. Highly recommended and I will be definitely looking to stay here the next time I’m in Palermo.
Stayed in May 2024
Reviewed: April 3, 2024
Michelle
AustraliaThis was a wonderful place to stay. The room had everything you needed, was a good size and well presented. The property was really well located to explore Palermo. The host was responsive and easy to communicate with. It was a little noisy at night, but you can expect that when located so centrally. Would definitely stay again.
Stayed in March 2024
Reviewed: February 26, 2024
Ruggero
United StatesN/a
All the up to date fixtures
Stayed in February 2024
Reviewed: December 8, 2023
Kristi
EstoniaWe rented a room with spa bath, and had a little problem with the bath. But the staff was kind and arranged quickly us new room.
The room and staff was nice. The entrance to the building is from nice historical courtyard, that was authentical.
Stayed in December 2023
Reviewed: November 26, 2023
James
United StatesIt was hard to find winding through crowded narrow streets and the front is poorly marked. We had to call to get there.
Good location.
Stayed in September 2023
Reviewed: November 20, 2023
Fritz
United StatesSize of the room and the bed wasn’t the comfiest
Location location location. The size of the room was small, but as expected for the great location. The staff were all amazing and helped us out more than we expected and can’t be over-stated
Stayed in November 2023
Reviewed: October 9, 2023
Beverly
United StatesUnfortunately some of the area isn't the greatest, but that's Palermo.
The room was modern and clean in an extremely old building. Its behind a non-descript door and you wouldn't imagine that you would find a modern suite there. Its not far from the 4 corners of Palermo, on the fringe of the University. If you drive, you will have to park at the train station as its the closest security lot. Its a 10 minute walk to the hotel. Staff were very accommodating and helpful. Good communication.
Stayed in September 2023
Reviewed: September 29, 2023
Jc
United KingdomMy room had a window with the pane missing and when I raised it the staff said that they forgot to tell me and had ordered and were waiting for a new window to arrive. In the eight nights I stayed there the window was not fixed.
The staff sent helpful messages even before I arrived in Palermo. The property is in a great location with lots of lovely cafés and shops nearby. In the ground floor of the building (not linked to Marmur Suite) is an excellent cinema and bistro with great food and very welcoming staff.
Stayed in September 2023
Reviewed: September 18, 2023
Alison
United KingdomNothing was perfect for us and what we needed
The staff and service here were excellent! The location was perfect for Palermo centre.
Stayed in September 2023
Reviewed: September 16, 2023
Debra
United StatesThe drain in the shower was very slow so water was overflowing.
Location was excellent. The spa tub was a great bonus. Very clean and spacious room.
Stayed in September 2023
Reviewed: September 6, 2023
Freya
United KingdomThe entrance looks like it could do with some renovation.
Once inside the property was decorated nicely, really clean and lots of space. The shower was lovely!
Stayed in September 2023
Reviewed: September 1, 2023
Harvey
AustraliaThe walk-up to the suites can be a bit of a challenge with bags and all, but Giovanni was always there to take care of this for us.
* The location. 100mtrs from the Quatro and all the nightlife of restaurants, bars and the hustle and bustle of people. * The family run business, led by Giovanni and his father. They went out of their way to ensure we enjoyed our stay in Sicily. * The tours to Agragento and Erice personally organised by Giovanni. * The room. As advertised, and everything worked.
Stayed in August 2023
Reviewed: August 28, 2023
Benjamin
FranceGood place to stay in Palermo, not far from the main points of interests in Town. The room was well maintained and staff helpful for recommendations
Stayed in August 2023
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