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Reviews of Hotel Max This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Gioberti 30, Central Station, 00185 Rome, Italy

#904 of 941 hotels in Rome

Guests' Choice

Review Score

Based on 186 hotel reviews

6.1

Score breakdown

  • Cleanliness

    6.5

  • Comfort

    6.5

  • Location

    8.1

  • Facilities

    6.1

  • Staff

    7.7

  • Value for money

    6.3

  • Free Wifi

    6.7

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: November 27, 2023

    1.0
    Negative
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Incompetent stuff who cannot speak a word in English. We were staying one day in the morning there was no electricity, the hotel not only suggested a compensation but didn’t even apologize for inconveniences. Not recommended to stay.

    Location

    Stayed in November 2023

  • Reviewed: November 5, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The elevator didn't work properly , the building was not feeling safe ,pictures on the website and information were not the same as they mentioned.

    It just had good accessibility to the train station, restaurants and metro

    Stayed in November 2023

  • Reviewed: October 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit run down but just what I needed for my one day stay in Rome.

    Near the train station. Security was good.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    3.0
    For 1 night to take a bus the next day for the airport might be ok, I wouldn’t choose it again
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room is small and very old, expect the minimum from the pictures, same staff from the picture but nothing to compare with the reality. Also the stuff from the hotel is making a lot of noise by talking outside the room , and the door of the room is so old you can hear everything.

    The location was good as it is 5’ from termini station and from there you can find bus every 15’. Also not far from city centre

    Stayed in October 2023

  • Reviewed: October 15, 2023

    3.0
    A decent and affordable hotel near the city center. THEY DO NOT PROVIDE INVOICE
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights

    The rooms need some minor maintenance. There was a broken electric socket, and some of the bathroom's metal parts were covered in rust. The staff doesn't speak English, so it is hard to communicate with them. Also, to receive an invoice from this place is impossible (10 days and still no invoice).

    The room size was decent, and it was cleaned every day.

    Stayed in October 2023

  • Reviewed: October 15, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I paid booking for two days, but unfortunately for some reason I couldn’t come. I paid the fine it’s ok. But they charged me twice. The second charge they refunded but not the same amount

    Stayed in September 2023

  • Reviewed: October 2, 2023

    3.0
    Disappointed and dissatisfied
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very noisy Uncomfortable bed and pillows Waste disposal pipes in the walls so you can hear other rooms waste after showers and flushing the loo

    Location close to the station

    Stayed in October 2023

  • Reviewed: October 1, 2023

    8.0
    Hospitality should improve
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Excellent

    Excellent

    Stayed in September 2023

  • Reviewed: September 29, 2023

    2.0
    Cramped Catastrophe – Trapped in a 3-star Tin Can!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I recently had the misfortune of spending several nights in what could only be described as a sardine can masquerading as a 3-star hotel room. Never before have I been ensnared in such a cramped, uncomfortable, and wholly dissatisfying environment. The space was so restrictive, it felt less like a room and more like a closet forgotten by time. The room, if you can even deign to call it that, was barely enough to contain the bed, which itself was a relic of bygone days. Small, uncomfortable, and seemingly ancient, it served as a nightly reminder of the inherent troubles lurking within this establishment. Attempting to open two suitcases within this confined space was akin to playing a game of Tetris, where the only winning move was not to play. The struggle to maneuver around this tight, inconvenient space was a daily ordeal, underscoring the sheer impracticality of the room’s design. The lack of basic amenities, such as soap for the shower, only further highlighted the severe shortcomings of this establishment. One would expect even the most basic hotels to provide such fundamental items, but alas, this hotel seems to revel in its ability to disappoint at every turn. In summary, this hotel, with its cramped quarters, ancient bed, and lack of essential amenities, was a glaring example of discomfort and dissatisfaction. This 3-star establishment not only failed to meet the bare minimum standards but seemed to actively defy the concept of hospitable accommodation. The experience was a stark reminder that stars, in this case, are not indicative of quality, comfort, or even basic decency.

    The position is very strategic, at 1 minute walking to termini station

    Stayed in September 2023

  • Reviewed: September 28, 2023

    9.0
    Good place for 2 - 3 days in the center of Rome
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room.

    Good location and pleasant staff. Quite a big bathroom.

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    A few days after the reservation, I received a message from the hotel through the Booking application that I have to pa
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A few days after the reservation, I received a message from the hotel through the Booking application that I have to pay the same amount again in order to confirm the reservation and that it will be refunded after that, even though I paid the amount without tax immediately during the reservation. It was a hacker attack where my credit card information was stolen. The hotel manager told me that this had already happened to one of their clients. So beware of these scams because they may continue. Thanks to my bank and the police, I managed to get my money back. Booking's Customer Service did not respond at all to my complaints regarding the aforementioned situation.

    The accommodation was great and clean, the staff was friendly and the location was great.

    Stayed in August 2023

  • Reviewed: September 10, 2023

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    The room was small, the place was smelly, and most of the time the front desk was empty, and when they are in they dont understand English.

    I liked only the location as it is two minutes walk to the station

    Stayed in September 2023

  • Reviewed: September 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The wifi was sporadic, it would drop out frequently

    The staff were super friendly and helpful!!

    Stayed in September 2023

  • Reviewed: September 4, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They didn’t have shampoo and conditioner for you

    The staff very nice and helpful and the room is very clean.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    8.0
    Very clean and great staff.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was quite hard and I had an aching back from it.

    Clean and easy to find. Great location. Reasonably priced. Nice big bath. Towels were soft. Had air con but wasn't super cold, but was OK.

    Stayed in August 2023

  • Reviewed: August 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The were very polite and efficient

    Stayed in August 2023

  • Reviewed: August 23, 2023

    2.0
    Poor standard overall. Would not recommend at all
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Locked out of the building first night with no staff on to let us in. Water leaking out of the lift at night. No food or drinks available in the hotel. Basically a shambles of a place

    Great location very convenient

    Stayed in August 2023

  • Reviewed: August 22, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not very comfortable bad. Pillows not soft at all.

    Nice and clean room. Good bathroom

    Stayed in August 2023

  • Reviewed: August 17, 2023

    10
    An excellent stay !!
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing to dislike

    The staff were very helpful. The cleanliness of the rooms were excellent. The location was also great

    Stayed in August 2023

  • Reviewed: August 10, 2023

    1.0
    Very disappointing
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    the total absence of light in the building, the uncomfortable bed, the flat pillows, the very old furniture in the room, the absence of glasses in the bathroom and toilet paper (!!), the cleanliness of the room, the complete absence of water (from the sink and shower and toilet) when we woke up in the morning. The pictures we saw on Booking didn't correspond to what we actually found.

    unfortunately nothing... Maybe the location near the station, even if the neighborhood is not safe nor nice.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything

    Nothing

    Stayed in August 2023

  • Reviewed: March 25, 2025

    5.0
    Fair
    • Solo traveler
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: February 12, 2025

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: November 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in November 2024

  • Reviewed: October 11, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

Showing 76 - 100

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