Reviews of Messner Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Dorsoduro 216, Dorsoduro, 30123 Venice, Italy
#284 of 289 hotels in Venice
Guests' ChoiceReview Score
Based on 136 hotel reviews
6.4Score breakdown
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Cleanliness
6.9
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Comfort
6.9
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Location
8.2
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Facilities
6.4
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Staff
7.7
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Value for money
6.8
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Free Wifi
8.1
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Reviewed: April 5, 2025
Benedict
Ireland6 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room with Canal View
- • Stayed 2 nights
- • Submitted from a mobile device
There wasn't any fitness centre despite it being advertised on the facilities list.
Stayed in April 2025
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Reviewed: June 9, 2024
Brandon
United States1 review7.0“adequate. Clean sheets and a shower”- • Leisure trip
- • Couple
- • Superior Double or Twin Room with Canal View
- • Stayed 4 nights
They didn't tell me there was a 20% discount on meals, it was in the fine print, but didn't give me the discount and didn't ask for it. I saw it later on the paper work when it was too late. Hotel front desk wasn't very helpful with anything. Restaurant staff was just ok.
Room service people were very friendly and the rooms were cleaned well each day
Stayed in June 2024
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Reviewed: May 9, 2024
Ari
Finland5 Reviews6.0Pleasant- • Solo traveler
- • Superior Triple Room with Garden View
- • Stayed 3 nights
- • Submitted from a mobile device
Smell of mold.
Stayed in May 2024
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Reviewed: April 11, 2024
Melina
Netherlands9 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Superior Double or Twin Room with Garden View
- • Stayed 1 night
Pricey Outdated rooms Barely any windows (a bit dark) Would prefer different sheets
Nice location (close to public transport but in quite neighbourhood)
Stayed in April 2024
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Reviewed: November 27, 2023
Sabrina
Chile19 Reviews6.0“Amazing location but not worth the price”- • Leisure trip
- • Group
- • Superior Triple Room
- • Stayed 1 night
The rooms are defenitely out of date and not clean. Many defects, especially the furniture - the photos on the website look way better than in reality. Price/quality ratio not good. We booked a room for three people but they forgot to prepare the sofa.
The breakfast was ok/good and the staff was friendly. The location is amazing
Stayed in November 2023
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Reviewed: October 10, 2023
Leisa
Australia23 Reviews4 helpful votes6.0“Great location”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The manager was extremely rude and not accommodating to guest seeking a cup of tea and charged us nearly $60 AUD for teas and desert, beware of the restaurant attached to the hotel, it is very expensive for guests.
They lady at reception was fantastic and really helpful with advising on tourist locations. Assisting with water taxi bookings on the final day.
Stayed in October 2023
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Reviewed: October 8, 2023
Debbie
Austria13 Reviews2 helpful votes7.0“We enjoyed the quieter location near many major landmarks and the helpful staff.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 5 nights
The bathroom was small and cramped.
The breakfast was great. The staff was helpful and friendly. The location is very good.
Stayed in October 2023
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Reviewed: August 2, 2023
Mohamed
Egypt23 Reviews6 helpful votes6.0“Short stay”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
No elevators
The staff were helpful and location is somehow good
Stayed in July 2023
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Reviewed: July 24, 2023
Helgi
Iceland1 review7.0Good- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 1 night
Some repair is needed in the rooms to make them look nicer.
The location.
Stayed in July 2023
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Reviewed: July 22, 2023
Senthuran
United Kingdom4 Reviews5.0Fair- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No functioning WiFi. Power outage occurred. Air conditioning poor
Location was alright
Stayed in July 2023
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Reviewed: July 11, 2023
Liam
Ireland48 Reviews3 helpful votes5.0Fair- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
No elevator, and breakfast was poor.
Location good, staff friendly
Stayed in July 2023
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Reviewed: June 5, 2023
Martin
Denmark13 Reviews1 helpful vote6.0“4 stars - come on! Nicely situated, cozy hotel with terrible breakfast and heavy rain through the ceiling and into our r”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Breakfast was lousy. Rain through ceiling. Very noisy ventilation channel made it verry hard to sleep. 30s silence and 5s noise throughout the night.
Perfect location
Stayed in June 2023
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Reviewed: April 30, 2023
Axel
Finland7 Reviews1 helpful vote7.0Good- • Leisure trip
- • Travelers with friends
- • Superior Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
Not clean, bad variety breakfast, didn't have the promised facilities (e.g. spa & gym)
Good location, very friendly staff
Stayed in April 2023
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Reviewed: April 5, 2023
Yana
Ukraine1 review7.0Good- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 1 night
There were no bottles with water in a room. Very bad soundproofing. There was woolen blanket instead of normal duvet.
We stayed in Messner Palace Hotel for 1 night. In overall the stay was good! The localisation is wonderful! The personel was also very helpful and friendly. To our surprise all personel speak English very well.
Stayed in April 2023
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Reviewed: February 12, 2023
Stephen
United Kingdom55 Reviews5 helpful votes5.0“Nothing special and disappointing facilities”- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
The hotel is a bit tired. The bathroom was really shabby. I have stayed in better places in Venice for similar costs. However, it was Carnevale so things were at a premium
The location was okay. The staff dealt with enquiries before arrival well
Stayed in February 2023
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Reviewed: February 3, 2023
Jelena
United Kingdom4 Reviews2 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 4 nights
- • Submitted from a mobile device
No any kettle in the room and very cold shower room.
Good staff and warm room
Stayed in February 2023
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Reviewed: January 29, 2023
Artur
Ukraine11 Reviews6 helpful votes5.0“If to be honest, I don't really recommend it to family, of course, it depends from family to family.”- • Leisure trip
- • Family with young children
- • Superior Triple Room
- • Stayed 1 night
This hotel is quite nice if you plan to travel alone and just to sleep. The price is relatively high for this quality. However, regarding the family staying - no, unfortunately, this hotel is not applicable for family, the family room is relatively small and noisy, breakfast is poor and not a lot of capacity for choosing, and plates and cutlery were dirty. The bathroom also is not nice completed as a real bathroom. For winter, this bedroom doesn't have a nice heating system, it should be fixed asap. The staff of hotel is not super friendly who not really want to help you, it is super poor quality for a hotel that has 4 stars. This hotel is not 4 stars, max 2 stars!!! Just the location is so close to some sightseeing, that's it regarding the advantages, all are disadvantages.
Just location....
Stayed in January 2023
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Reviewed: January 15, 2023
Paulina
Poland5 Reviews3 helpful votes7.5“Tourist”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was very cold. After entering the room the receptionist turned on the air conditioning in order to warm the room, however it didn’t work. We slept in our hats.. Next day they fixed the air conditioner but it worked only when we were in the room. It didn’t help much. The water was warm only from time to time, the best time to take a shower was around 7 in the morning, later the water was barely warm, it was hard to relax in such conditions.
Super location,cosy hotel, friendly staff
Stayed in January 2023
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Reviewed: December 17, 2022
Arturs
United Kingdom14 Reviews4 helpful votes6.0Pleasant- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Central heating was switched off, but air conditioning has to stay all the time on full power and makin very loud noise. If switched off, heat gone through holes in seconds. Bathroom was filling like Antarctica and hot water coming only time to time...
Great staff, nice dinner in restaurant.
Stayed in December 2022
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Reviewed: December 10, 2022
Nazim
Turkey17 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Kitchen cloosed 21 oclock and we check in 21.30 then we didnt eat anything.rooms are cold
Stayed in December 2022
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Reviewed: December 1, 2022
Smith
United Kingdom17 Reviews5.0“was a beautiful hotel in very nice location but it was very cold in my room”- • Leisure trip
- • Travelers with friends
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
clean
traditional
Stayed in November 2022
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Reviewed: September 10, 2022
Nariami
Georgia59 Reviews15 helpful votes7.0“I will never return to this object!”- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Terrible noise, the object did not respond to the messages I wrote, there is no transfer.
Cleanliness
Stayed in September 2022
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Reviewed: September 4, 2022
Sean
Sweden21 Reviews7.0“Quaint hotel but with mosquitoes and noisy AC - I may have been unlucky with that room !”- • Business trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Mosquitoes get repellent! Noisy AC which made very loud clunky noises every two hours (contributed to lack of sleep)
location (quiet) friendly and helpful staff nice restaurant (in hotel)
Stayed in September 2022
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Reviewed: August 20, 2022
Larissa
Austria2 Reviews1 helpful vote5.0“It was okay but not worth the money.”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Very old furniture and bathroom facilities. Shower curtain, super small and not suitable for a four star hotel.
Location of the hotel very close to Guggenheim Museum. The waitress at the morning buffet was lovely!
Stayed in August 2022
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