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  5. Reviews of NH Collection Torino Piazza Carlina

Reviews of NH Collection Torino Piazza Carlina This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Piazza Carlo Emanuele II 15, Turin Historic Centre, 10123 Turin, Italy

#6 of 127 hotels in Turin

Guests' Choice

Review Score

Based on 752 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    9.6

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.5

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 4, 2025

    10
    Recomendable
    • Leisure trip
    • Couple
    • Premium Double or Twin Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Super location- very nice staff. Exzellent restaurant and great breakfast.

    Stayed in April 2025

  • Reviewed: March 30, 2025

    9.0
    Beautiful building, great location and breakfast
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with City View
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful building, professional staff, amazing location, great breakfast, comfortable beds, accepts pets (35€/per night though)

    Stayed in March 2025

  • Reviewed: March 24, 2025

    9.0
    Lovely charming yet modern property in central location
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with City View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nether of these were deal breakers but improvements would be great: No (zero) drawer space in room. Had to live out of my suitcase for a 5-day stay. All bath products were provided but low quality.

    Fantastic gym. Excellent breakfast. Spacious room, spacious functional bathroom, good water pressure. Comfortable bed. Beautiful city view of large piazza from balcony. Kind staff. Nice bar. Walkable location between river and city center.

    Stayed in March 2025

  • Reviewed: March 23, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The hotel has a private garage which is a boon in the centre of Turin. The room was lovely, and the bed very comfortable. The staff were professional and helpful. Breakfast was extensive if maybe a little uninspired.

    Stayed in March 2025

  • Reviewed: March 12, 2025

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Junior Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The restaurant

    Location

    Stayed in March 2025

  • Reviewed: March 11, 2025

    10
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There is nothing really I didn’t like

    From the minute we arrived everyone was so friendly and went out of their ways to accommodate my son and I understanding I was travelling alone. They made me feel so safe offering a room at the front knowing I was in the room in the evenings to have a view. it was central and so close to everywhere there was freshwater on arrivals and a few little snacks. The room was stacked with water refreshments and there was also a minibar. The facilities in the bathroom were just beautiful. Everything was so clean so relaxing and accommodating the staff of breakfast were the most friendliest I’ve seen in a long time very personal and got to know everyone that was staying with a good morning and a goodbye checking the table the reception staff always went out of their way to smile and say good morning and good night. Bar was very relaxing and again very accommodating.

    Stayed in February 2025

  • Reviewed: March 9, 2025

    9.0
    Great service & fantastic location
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights

    Nothing in particular

    Room size, view excellent & great service. Paola on reception found us an upgraded room at short notice and was so helpful, also he discovered that it was my birthday. I was delighted to receive a small cake at breakfast and they delivered chocolates to our room whilst we were out sightseeing! Breakfast v good and Barolo wine choice at the bar! Would thoroughly recommend the hotel to anyone wanting a central location and quality in Turin

    Stayed in March 2025

  • Reviewed: March 4, 2025

    9.0
    Excellent with a little bone to pick
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    A grand hotel with excellent facilities and staff. My only complaint as a lone traveller is that, having paid for a double room for two nights, I was charged an additional 35 euros for my dog for each of those nights. How can hotels justify a repeat charge?

    Stayed in March 2025

  • Reviewed: March 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast service is not at the hotel level

    Position and room

    Stayed in February 2025

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing to mention ☺️

    Everything! One of the best hotels I have ever been. The room, location,breakfast staff everything was perfect!

    Stayed in February 2025

  • Reviewed: March 2, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    crowded parking lot, we had to stop somewhere else.

    Excellent location for those taking a Malpensa flight, excellent wonderful breakfast, perfect staff, super attentive and trying to help as much as possible.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    10
    Gorgeous City Retreat
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Gorgeous hotel in an excellent location. Staff is knowledgeable and incredibly helpful. Comfortable beds, lovely atmosphere - amazing gym if that’s your thing. Walking distance to many amazing sites and an excellent breakfast!

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    We will be back
    • Leisure trip
    • Travelers with friends
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    Location was superb for us Parking facilities, especially for a city, was brilliant Breakfast was excellent

    Stayed in February 2025

  • Reviewed: February 23, 2025

    9.0
    Very comfortable except i had to park in a public carpark 5 minutes walking distance
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The carpark was full and i had to park in a public carpark

    Great location

    Stayed in February 2025

  • Reviewed: February 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room with City View
    • Stayed 3 nights
    • Submitted from a mobile device

    Some unfriendly, unpolite staff at breakfast, not acceptable for a place of such good reputation but that was the exception, otherwise great staff

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Highly recommend hotel
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff very friendly Clean Very good food

    Stayed in February 2025

  • Reviewed: February 9, 2025

    10
    Recommend for family
    • Leisure trip
    • Family with young children
    • Junior Suite with Extra Bed (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted from a mobile device

    It was mostly clean, but I found a nail in the bathroom, and the amenities were too limited only hair cap.

    -The professional, adaptability, and experience of the staff. -Modern, unique hotel - private parking has electric charge - colazione was great , coffee was amazing - location I visit Torino two or three times a year, and I will definitely stay here again.

    Stayed in February 2025

  • Reviewed: February 8, 2025

    9.0
    For a large hotel, they did.good job. Tutto a posto
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Perhaps the bar area and reception could have been made to look a bit more special.

    Location and staff. Room was comfortable

    Stayed in February 2025

  • Reviewed: February 7, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel layout

    Stayed in February 2025

  • Reviewed: February 2, 2025

    10
    Lovely hotel in central Torino
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Only comment is that towels could have been better but that’s nitpicking

    Elegantly done hotel Rooms well apportioned Good central location in Torino Excellent breakfast Staff friendly Good value for money

    Stayed in February 2025

  • Reviewed: February 1, 2025

    10
    Tranquil oasis in Turin city centre
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    Spacious, clean, comfortable rooms. Quiet too. Fantastic breakfast.

    Stayed in February 2025

  • Reviewed: February 1, 2025

    8.0
    Great rooms
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Self-parking. Lobby and bar area isn't nice and front door makes a very loud fan noise when it opens, which is unpleasant if you're at the bar or in the lobby.

    The room was gorgeous and huge. Staff were very nice. Vegan options for room service. Pet friendly.

    Stayed in January 2025

  • Reviewed: January 15, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing, everything was great

    Very comfortable bad and spacious room with all the necessary amenities. Modern design, perfect location in the city center, close to everything yet quiet and peaceful

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights

    Very helpful and approachable staff ready and willing to help out whatever the issue.

    Stayed in December 2024

Showing 1 - 25

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