The staff were fantastic, especially one of the most senior ladies who went above and beyond for us. Although our check-in was scheduled for 15:00, she offered us personalized service because we had an event around that time. We arrived at the hotel around 14:15, and thanks to her effort, we were able to access our room by 14:30. Her professionalism and attention to detail were truly appreciated and left a lasting impression—something we haven’t experienced at other hotels. The hotel also boasts excellent facilities and a great location.

Stayed in March 2025

Staff were very friendly and efficient. The room was very basic but comfortable. Shower was hot and strong which is very important for me. Breakfast had a good choice and very tasty.

Stayed in March 2025

Windows could be bigger

Big and clean

Stayed in March 2025

nothing

perfect location good breakfast comfy beds

Stayed in March 2025

As I said after my last stay (and I am talking because I am a front office agent too), the working space for the receptionists should be implemented because during the rush hours and with a lot of people checking in at the same time they had very little space to move and, as far as I understood, they were also missing an extra POS. This time, I did not really liked the attitude of one of the receptionist and I felt like judged and like he didn't want to take charge of my requests. But it was probably my perception, and a sort of misunderstanding, and I won't miss the chance to make it clear next time I stay at Hotel NH Torino Centro.

Hotel location is very convenient to visit the city center, to be close to the two train stations, and to reach the Juventus Stadium.

Stayed in February 2025

It wasn’t too much soundproof

Location and Staff

Stayed in February 2025

Comfortable and clean

Stayed in February 2025

May require some soundproofing but nothing too bad

Clean, modern and accessible

Stayed in February 2025

Breakfast is poor. Mini fridge is noisy

Clean and spacious

Stayed in January 2025

Poor Wifi connection.

Breakfast, location and staff behaviour

Stayed in January 2025

Ideally, the car parking should be directly connected to the hotel.

Location, comfort, car parking.

Stayed in January 2025

Little bit distant from the centre of the city and they wanted to charge us for page eggs

Very clean with friendly staff

Stayed in December 2024

It wasn’t much soundproof. I could hear the cars from the street easily and people from other rooms

Clean and spacious

Stayed in December 2024

All was as expected, reading the reviews...also the head of our bed was a bit dirty... everything else was fine...the room was a bit cold though...generally a bit expensive for what has been offered.

Stayed in November 2024

Breakfast offering ok. Coffee from the machine luke warm and hot items luke warm. Need water, coffee and milk every day in the room, not just on arrival.

Check in Staff and cleaners are very friendly and fantastic

Stayed in November 2024

No swimming pool

Clean comfortable modern Good choice for breakfast The staff were all very helpful Good location for metro train and tram but also easy to walk into centre

Stayed in November 2024

That's not a complaint but a professional suggestion: the hotel reception was very small for both the employees and the guests: three people working hard in a tiny space with only 2 POSs and 3 queues of guests waiting. It must be improved especially when you have all that space in the entrance hall. But it looked like a temporary solution because of the meeting they were holding, I forgot to ask.

Being a front desk agent in Switzerland since 2017, I have a certain expertise in the hospitality industry so that I know what I'm saying: very comfy bed and pillows of different kinds. That's amazing. Bath linen was soft and clean: well done to the external cleaning service. A very good breakfast buffet with a wide choice of products, sweet and sour, hot and cold, gluten and lactose free options. The reception, the HK, and the breakfast staff were very polite and willing to help you, and at the phone the front desk agent calls you by name that's very professional: well done and keep doing. The hotel is at 5 minutes walking distance from Porta Susa train station (you can't miss your trains) and the Vinzaglio metro stop just in front with a couple of tramway stops very close but that I didn't use. The location is more or less in the middle of the city and it's easy to reach the historical city center or the Juventus Stadium: for bianconeri fans, Piazza Bernini Is 7 minutes away by bike or 3 metro stops away, very, very convenient.

Stayed in November 2024

Coffee/tea making facilities in the room could be ideal.

The room was very clean and modern with necessary facilities. WIFI worked well. The breakfast was very good with wide variety of choices and tasty food. The hotel is located close to the Porta Susa train station and bus terminal and next to the tram/bus stop so well connected but it is a bit of walk to the old town.

Stayed in October 2024

we booked two rooms, one of them was fine, the other - very hot and it temperature was not regulated properly. WiFi was quite slow

the location was super good, room was clean, breakfast was quite good.

Stayed in October 2024

The breakfast was varied (for Italian hotels), some healthy choices. Overall, good hotel if on business and want to be near the major train stations, just 5 mins from Porta Susa.

Stayed in October 2024

n/a

Good location near the train station, comfortable and well appointed hotel.

Stayed in September 2024

Hotel was clean- Staff very professional- We asked for a quiet room and we got one- Very convenient location for the purpose of our stay. Hotel is 6-min walk from the Torino Susa train station.

Stayed in September 2024

a very good hotel, friendly staff, close to the city center.

Stayed in August 2024

No facilities such as drinking water, kettle, iron etc. in the room.

Good breakfast. Convenient location.

Stayed in September 2024