It was very poor

I wouldn't call it a breakfast

Stayed in February 2025

the bed of my 7 y/o daughter is not safe for a child. the door is narrow. the car parking for a night in front of the hotel cost 10€. the room is cold, the blankets we use is not for winter.

in the center.

Stayed in January 2025

It was cold and the heating system was not working well the first day and when it did work it was not very warm (not easily adjustable from the room self). Not very well insulated so it was quite noisy if there were people in the corridors (not comfortable for a nap during the day)

Clean room and helpful staff

Stayed in December 2024

the room has the room had cobwebs. the maids came in to clean while I was sleeping. the breakfast was very bad, at home I have more variety. In general the staff didn't know English well and were not friendly and helpful at all. even I came back from my walk at 11.30 at night and I was knocking 5 minutes for them to let me in, and there was no reception around the clock. finally watch out for checkout. all hotels have check out at 12, while these at 10.30 and then they charge you. Translated with DeepL.com (free version)

Good location near to the train station

Stayed in December 2024

THIS HOTEL MADE ONE PREPAYMENT BEFORE MY ARRIVE, WHEN I ARRIVE I PAID THE FULL AMOUNT, THEY EXPLAIN THAT IN 2 WEEKS THE MONEY FROM MY PREPAYMENT WAS IN MY ACCOUNT,YET NOW, MORE THAN 2 MONTHS AND NOTHING, ALSO THEY DON'T REPLY MY MESSAGES. PLEASE, I RECOMMEND,,,, DON'T STAY

NOTHING

Stayed in October 2024

Excellent location. Lots of Restaurants nearby. The metro station, train station, bus stop and the Airport bus shuttle are all nearby. Highly recommendable.

Stayed in September 2024

Staff was rude, especially the person that checked us in.

The place was clean and in a good location, it is about 15 min walk from the city centre.

Stayed in August 2024

In/a

I liked hospitality.

Stayed in August 2024

Everything was perfect, location close to centre and the station, easy access, clear instructions, comfortable and neat.

Stayed in August 2024

The only thing was that the hotel is a bit noisy you hear your neighbors but with earplugs it was okay.

Amazing hotel, very friendly staff, nice clean room and parking facilities. Also great location!

Stayed in June 2024

The staff in this central Porta Susa station Hotel alone is a reason to chose it, always helpful, efficient, friendly and ready to offer help or a cup of coffee.

Stayed in May 2024

Slightly tired hotel, in need of updating. Beds are not the best but for the price and only for one night it was OK.

The location of the hotel was great. Close to Porta Susa train station and some great places to eat.

Stayed in April 2024

We were asked to pay 49 euro to move the booking one day earlier ( when full day was 75 euro)..and no parking .

Breakfast was good, good location.

Stayed in April 2024

Good location, good price, nice and warm room, delicious breakfast.

Stayed in February 2024

We could not close the door of shower in bathroom.

Bathroom was dangerous.

Stayed in January 2024

I was absolutely freezing in the middle of the night with no ability to turn the heat up - I had to sleep in my clothes. The couple in the next room were fighting at 2am, which I heard through the thin walls, and it was difficult to go to sleep. The shower smelled of curry and I could smell the chocolate croissants baking at some time in the middle of the night. A very pleasant smell but not one you want to be woken up to at 4.30am when you have to get up at 6am.

Excellent location for Porta Susa, very friendly, helpful and welcoming, accommodating receptionist, extremely clean. Nice, new bathroom. Good selection at the extensive continental breakfast.

Stayed in January 2024

2:30 am, somebody screamed as if he was being killed for 15 minutes (no kidding). Reception guy went upstairs to check (after I called him using the room phone) but the screams stopped every time somebody was in the corridor. The next day the Chinese reception guy (he can speak some English) explained to me and other guests that the screams were somebody's problem but everything was ok (maybe somebody with a psychiatric problem-illness? maybe somebody that received the worst news?). Expect to have Italian loud people complaining at 9am in the corridors while cleaning the rooms. Also they have hard wells carts and they make some important noise at early morning. Check out is at 10:30hs. Available but complicated car park in the premises: 15 euro the night until 11am (new rules) and 10euros the rest of the day. They have a few spaces (turin is a car impossible place) and you need to leave the keys. Asking for an extra pillow is possible but they are not eager to do it an/or they look look like if they don't have extra pillows.

Breakfast is not perfect and the space is cramped. But they offer some yogurt, fruits, industrial bread, croissant, jam, cheese for sandwich, coffee, machine fruit juice, butter, Nutella-like small spreads, heater for sandwiches you can make with bread ham and cheese. You don't have to pay for car park at night or on Sundays in Turin streets (if you find a free space, good luck). I think that 35 euros a day or 15 for a night on premises small car park (until 11am) is a must if you're ok with leaving the keys and if you whant to forget about doing street car parking hours, payments, app, or who knows...

Stayed in January 2024

All was great

Great brekkie great location excellent pizzaria next door . All in all a very pleasant stay. Torino Porta Susa station 3 minutes away. Excellent location,super market,cafes, restaurants,easy walk to Torino centre 👍

Stayed in January 2024

Great location, comfortable bed, clean room.

Stayed in January 2024

Noise. Walls are so thin you can hear people breathing next room. Loud customers on the stairs, staff does not say anything to make them stop.

Location

Stayed in December 2023

the heater was off and on. room was too cold We had to check out before its due

Stayed in December 2023

2 single-person mattress instead of a queen size mattress. We were disappointed by the lack of a boiler and tea and coffee. The room was smaller than expected. My wife and I are small but someone around 90kg and above would probably struggle with the shower.

The breakfast was fine, the staff is nice and the proximity to the train station and bus area is convenient.

Stayed in September 2023

Staff was extremely pleasant Beds were amazing

Stayed in September 2023

It is very close to Torino Porta Susa train station, which gives access to different means of transport, so it is truly convenient. The breakfast was complete and fresh, and the staff was only there to help.

Stayed in August 2023

Having to leave :(

Staff were very friendly and accommodating, the rooms were well designed and clean, breakfast service was excellent.

Stayed in August 2023