Be aware of the number of steps throughout the building even with a lift you still have to contend with a number of steps on each floor level, this is due to the age of the building and that it is part of a number of historical buildings being used at 1 hotel. This hotel would not suitable for those with difficulty walking

Great location close to St Mark's Square. Friendly and efficient staff who were available to help at all times day and night. Room was accurately described in the booking description. Breakfast is offered at an adjacent restaurant to a good standard that allowed the day to get off to a good start.

Stayed in April 2025

Location is great for the Vaporetti water taxi. You don’t have to carry your luggage through the streets of Venice since you’re steps away from the water taxi station. The smell of the lobby and one of the rooms was a bit off, but I guess it’s part of the Venetian experience.

Stayed in March 2025

Fantastic view

Stayed in February 2025

Given that the view from the window was so good it would have been nice to have a comfy chair from which to see it.

Lovely room with a view of the lagoon. Nice and comfy. Near to San Marco and vaporetto stops. Tea and coffee making facilities and a fridge.

Stayed in February 2025

Beds were not the best, had towels under sheets. Not 100% comfort but would stay again.

Was in the annex attached which was modern!

Stayed in February 2025

Amazing views across the water to San Giorgio. Very convenient for vaporetto stop. Excellent breakfast included.

Stayed in January 2025

Suite needs large mirror by the door Toilet flash cracks can be fixed to look nicer. We didn't managed to switch on ventilation (probably instruction might be helpful?), so just opened the window for air

This is great 3* hotel in central Venice. Location is wonderful, some rooms have stunning views to the Lagoon. We loved breakfast, amazing choice for such hotel, served in nearby restaurant, pleasant staff in the restaurant and hotel as well. All clean and tidy for this rating hotel.

Stayed in January 2025

This might be a bit out of their control, but prices for the water taxis are outrageous. They wanted €150 to get me to the airport when two months prior it was only €50.

Very clean, great staff, and great location. Was only there because I had an early morning flight back to the US.

Stayed in December 2024

The room stank of cigarette smoke. My travelling partner is a non smoker who loves the smell of it still but even she said it was far too strong. There was also not a lot of hot water. The morning we left I could not have a shower at all because there was no hot water at all.

Great location and lovely staff. Room was nicely appointed.

Stayed in December 2024

The Location was superb.

Stayed in November 2024

No cafe , just one small bag of cafe, no melk... can be improved

Clean and not old inside

Stayed in December 2024

Tiny room

Fabulous location 😊 staff friendly. Great mini rooftop terrace. Room extremely small but otherwise great little hotel. Would return again. Situated at the main public transport and airport transport stops.

Stayed in November 2024

Helpful staff, great location for main Biennale sites, vaporetto access and seeing Piazza San Marco early or late in the day when less crowded.

Stayed in November 2024

Small room but I understand is based on the room rate

Food and place where the hotel is located

Stayed in November 2024

Standard category rooms are too small so we upgraded to higher category.

Location was great ! Right next to San Marco square and in front of water taxi stop.

Stayed in November 2024

The biggest drawback was the size of the room, but maybe we didn't pay close enough attention to what was stated on the web site.

Breakfast was very good. The staff was very helpful and responsive. The location was great for the sites we wanted to see in Venice.

Stayed in October 2024

The mattresses weren’t the most comfortable, but if you prefer a hard mattress then this may be a positive!

Fantastic location, close to the main tourist hub of San Marco so you don’t have to walk far to see the basilica, but set back on the quiet and picturesque square of San Zaccaria so there were no crowds or big tour groups. The hotel was less than a minute’s walk to the Alilaguna water transport to the airport, which was perfect for an early morning flight. There are also plenty of restaurants nearby if you don’t want to walk too far in the evening, although these do cater more to the tourists and you will get a more authentic experience away from the centre. La Mela Verde is not far and serves delicious gelato. The room was small and not much space to sit and relax, but it didn’t matter as this was perfect for us as we wanted to be out as much as possible, and it was the lower end of the price bracket for Venice. Staff at reception were wonderful, very friendly and helpful, and there is a 24hr presence.

Stayed in October 2024

The pillows were very flat (I had to fold them in half!) and the bed was two singles pushed together.

Good location, easy to find. Modern touches.

Stayed in October 2024

I opted for an inexpensive double room in the annex. The next time I'm in Venice, I'll stay here, but in a larger room. The room was small (about 8x10), and had no dresser. It did have a place to hang clothes and a good size bathroom.

No dragging luggage across the city. The location couldn't be better. It's close to St. Mark's square and in front of the hotel is a main Vaporetto stop. The blue line from the airport stops here. Vaporetto line 2 will take you to the Tronchetto to catch the Royal Caribbean bus to Ravenna, or to Piazzale Roma (the bus station) and Ferrovia (Santa Lucia train station). Numerous cafes are a short walk away (the cafe next door had amazing croissants) as well as shopping (my wife found a Zara's by St Marks.) The hotel has an elevator, many don't.

Stayed in September 2024

Tired looking

Location

Stayed in September 2024

Great location

Stayed in September 2024

The cleaning was not as expected

The location and the staff was the best

Stayed in September 2024

The hotel is near to the main plaza. Walking distance to top rated restaurants.

Stayed in August 2024

The annexe rooms

The hotel room was lovely but the annexe wasn’t as nice.

Stayed in August 2024