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  5. Reviews of Hotel St. James

Reviews of Hotel St. James This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via XXVII Aprile 18, 50129 Florence, Italy

#307 of 381 hotels in Florence

Guests' Choice

Review Score

Based on 795 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    9.0

  • Facilities

    7.7

  • Staff

    8.6

  • Value for money

    8.1

  • Free Wifi

    8.3

Verified guest reviews from real Bookers

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Showing 376 - 400

  • Reviewed: February 20, 2023

    6.0
    Overall it was nice
    • Leisure trip
    • Solo traveler
    • Deluxe Double or Twin Room with City View
    • Stayed 1 night
    • Submitted from a mobile device

    There should be coffee tea or a mini fridge in the rooms

    Staff is very helpful

    Stayed in February 2023

  • Reviewed: February 14, 2023

    10
    Unexpectedly perfect
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing particular comes to my mind. Only positive experience.

    First of all, location is perfect, only some 7 minutes walk from the train station and some 10 minutes to the very core of historical centre and all museums. Room was clean, bed very comfy and staff very friendly. Really appreciated, thank you.

    Stayed in February 2023

  • Reviewed: February 11, 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Great location! you can reach most of the monuments in the center of Firenzze by walking! quiet neighborhood. Very clean and spacious room. Comfortable beds

    Stayed in January 2023

  • Reviewed: January 31, 2023

    4.0
    stay somewhere else if you can
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    Entrance hard to find, it is just a door on the street with a buzzer in amongst others. once inside the door and also in the room it is very dated, sparse and lacking in welcoming decor and atmosphere. Shower poor and cold, toilet flush comical in its own way with a old stiff push button and high level cistern on the wall. Desperately in need of an upgrade and a refresh. If I had to be honest it is a bit embarrassing as a hotel and i have stayed in beter hostels.

    Comfortable bed, room was warm and a central location, reception welcome was very good

    Stayed in January 2023

  • Reviewed: January 11, 2023

    10
    Nice hotel, looked basic but perfectly adequate once settled in.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights

    No tea/coffee facilities

    Nice big airy hotel, very quiet at night, and friendly and helpful receptionist. Area seemed fine at night, short walk to restaurants, 15 minutes to the station.

    Stayed in November 2022

  • Reviewed: December 21, 2022

    3.0
    As someone who lived in Florence for many months, this was my least favorite place I have stayed. Look elsewhere.
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no hot water. The space heater in my room did not work, and when I checked, it appeared that the heater, the power adaptor, and the outlet had recently caught on fire and melted. The entire hall smelled like smoke and cigarettes. The construction workers loudly started working in the hallway early in the morning.

    great location!

    Stayed in December 2022

  • Reviewed: November 26, 2022

    6.0
    Nice price and location - scam room photos!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It does not look like at all as in the photos on booking, only the bathroom looks the same. It is an old office building which somehow was transformed into a hotel with very old furniture, the whole room’s floor is covered in old flor tiles and there is no separate place for your shoes from outside, please add some cheapest slippers for your guest!

    Nice location / staff / bathroom / nice price

    Stayed in November 2022

  • Reviewed: November 22, 2022

    6.0
    Definitley recommend staying here, just bring some earplugs!
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The walls are just very thin, you can hear everything being said in nearby rooms. my neighbor had their tv on and at high volume. Also, around midnight it sounded like there were teenagers in the stairwell playing music. They were being very loud and it lasted until like 3 am. I had a lot of trouble sleeping most of the nights I stayed here.

    Great location, comfortable room, reasonably priced, and great staff!

    Stayed in November 2022

  • Reviewed: November 18, 2022

    3.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Old and cold rooms. Not like in the photos at all.

    Just the location is very good. The lady at the reception was nice.

    Stayed in November 2022

  • Reviewed: November 16, 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel looks old

    Location

    Stayed in November 2022

  • Reviewed: November 2, 2022

    6.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was ok for a single night. Smelly bathroom. Needs some refurbishment.

    The staff were very friendly, the location and the parking. The price of the room was cheap considering it's in Florence.

    Stayed in November 2022

  • Reviewed: November 2, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Single Room
    • Stayed 1 night

    I must have had the best room in the property. It was comfortable, quiet, full of light. Everybody was friendly and kind.

    Stayed in October 2022

  • Reviewed: October 30, 2022

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing. Bad facilities, not clean, overall bad experience.

    Only the location

    Stayed in October 2022

  • Reviewed: October 28, 2022

    6.0
    excellent staff and good location
    • Leisure trip
    • Travelers with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    dirty bathroom with hair on the walls.

    comfortable bed

    Stayed in October 2022

  • Reviewed: October 23, 2022

    1.0
    dishonest listing and should avoid like plague
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    This is a rundown place with old building smell. I believe a standard animal shelter is cleaner than this hotel. Furniture is broken and dusty, towels are very worn out.

    I chose this hotel due to its location and the picture on booking.com. Unfortunately, this hotel is nothing like what you see on photo.

    Stayed in October 2022

  • Reviewed: October 23, 2022

    10
    Good trip in Florence.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No.

    The location is good,we can find easily. The room is clean,tidy. The bathroom is clean, no foul smell. The bed is comfortable.The towels are clean, good smell.The surrounding is quiet. The staff are very nice. It's near the city center. We can walk to Duomo. There are bistro nearby.

    Stayed in October 2022

  • Reviewed: October 19, 2022

    10
    Friendly staff
    • Leisure trip
    • Group
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs are friendly to helped out with locations and sightseeing. The room is big and clean.

    Stayed in October 2022

  • Reviewed: October 18, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wi-Fi was not working in my room and I didn’t like the shower.

    Stayed in October 2022

  • Reviewed: October 16, 2022

    6.0
    Great for a stop over
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit dated but spotless clean

    Location was good, lovely gardens to sit in just outside the hotel

    Stayed in October 2022

  • Reviewed: October 14, 2022

    6.0
    Ok hotel, Florence was lovely!
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room we had didn’t really look like what we were expecting or the pictures. The shower head was broken in our room so you had to hold it in place to shower.

    Great location! Bed was comfy and the room was clean. The windows block out so much noise from the busy street outside!

    Stayed in October 2022

  • Reviewed: October 12, 2022

    10
    best window
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    its floors up stairs but there is an elevator, always use the elevator as the stairs are double floor.

    the view out the window was out of this world

    Stayed in October 2022

  • Reviewed: October 11, 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I can’t justify the money paid for this property. The rooms are very old, we had a huge room with tiny bathroom that you could barely move in. mosquitos were a big issue in the room every night even though we kept all windows closed. There was not a fridge in the room, even the most basic hotels I have stayed in have had a fridge.

    location was good.

    Stayed in October 2022

  • Reviewed: October 6, 2022

    10
    comfortable and convenient with all you need just a short walk away.
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    some renovation taking place while we were there but not a big issue.

    great location - close to tram, food and sights.

    Stayed in October 2022

  • Reviewed: September 29, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Small room but can be expected for the price

    Perfect location and a really good base. Friendly staff and good value for money.

    Stayed in September 2022

  • Reviewed: September 26, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    good location, staff were really friendly and helpful in showing us the top sites on a map. Room was super tidy and clean. Comfortable bed.

    Stayed in September 2022

Showing 376 - 400

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