Everything was perfect, Thank you so mutsch!!!

Stayed in March 2025

The electric plugs are all loose and difficult to plug in stuff. The lights in the room are absurd . It’s ridiculous you have to close 5 switches to turn off the lights . They tried to make it unique lighting but it’s just annoying. No room service . No one there after 1100 pm .

The location is great , staff are sweet and try to be helpful. Great breakfast our suite was large and comfortable bed and pillows . When we first arrived they gave us a regular room even though we had booked and paid for a suite . They lied and said it was an upgrade . Luckily I checked my booking the next day and complained so they switched us . There is a good restaurant next door . The best thing is the location and the suite size

Stayed in March 2025

Location was very good for ease of access to the sights, shopping and restaurants. The hotel provided a very comprehensive list of dining options across all price ranges. The restaurants we chose from the list were 1st class in terms of food and atmosphere.

Stayed in March 2025

Nothing

Everything

Stayed in January 2025

I didn't have a negative experience.

Everything — the room is spacious, the design choices are intentional. The staff is friendly and helpful. I really enjoyed their updates via Whatsapp. They sent a PDF of recommended restaurants, cafes, and bars. One of which I ventured to and enjoyed my time there as well. The breakfast is really intentional too.

Stayed in February 2025

No service at the bar (self-service)

- the staff were so kind and helpful (this is the most important point) - excellent location - excellent breakfast - excellent room and furnitures - a nice piano in the lobby 😍

Stayed in February 2025

Nothing

Everything

Stayed in January 2025

Limited breakfast menu

We enjoyed our stat at this amazing hotel. The team here are very friendly and welcoming all the way from the reception champions , the incredible breakfast hosts, and the house keeping masters, we enjoyed it all! Specials thanks to Rania who really went above and beyond to accommodate our needs. Which actually convinced us to extend our stay and not even consider moving to another hotel for the rest of our Rome trip.

Stayed in January 2025

The mirrors did not need to be an experience too (they weren’t straight so skewed your image, wasn’t good for confidence I must say)

Amazing breakfast and large rooms with balconies!!

Stayed in January 2025

The room was bit cold

The room is large and clean, the staff were very friendly, the location is very convenient that you can reach the whole of old Roma by walking, the breakfast is excellent

Stayed in December 2024

Nothing

Everything especially the staff and the terrace area was magical with its view

Stayed in December 2024

No one available from the staff after 11pm, however they respond immediately to my call.

The hotel is very elegant Has a pleasant interior decoration. We had a medical emergency and the staff were very helpful. The breakfast was delicious.

Stayed in November 2024

No hotel robes and No room service. But you could order delivery from many of the local delicious restaurants

⭐⭐⭐⭐⭐ My recent stay at the Poesis Hotel was nothing short of exceptional! From the moment I made my reservation, the staff demonstrated an impressive attentiveness to detail that truly set the tone for my visit. They responded immediately to any questions or requests I had prior to my arrival, making the entire booking process smooth and reassuring. Upon check-in, I was greeted by Paulina, who was not only super helpful but also incredibly thoughtful. I had an early flight the next morning, and to my surprise, she went above and beyond by leaving breakfast in my room. This kind gesture was incredibly appreciated and showcased the hotel’s commitment to guest satisfaction. Some of the reviews don't accurately reflect the quality of the experience and truly don't do the Poesis Hotel justice. Paulina took the time to explain how the key system works for both the building and my room, ensuring I felt comfortable and well-informed during my stay. To top it all off, I was upgraded to a spacious suite at no additional cost! The room was beautifully appointed, featuring a comfortable bed and a well-stocked mini bar—everything I needed for a relaxing stay. I couldn't have been happier with my experience at Poesis Hotel. The attentiveness of the staff and their thoughtful gestures far exceeded my expectations. I sincerely thank the entire team for making my stay so enjoyable, and I look forward to returning in the future!

Stayed in November 2024

beautiful, clean hotel in a great location but watch out for problems with the reservation. we made two reservations by mistake and the manager does not want to agree to cancel the reservation without any costs. zero contact with the decision-makers of the facility and big problems despite contact and attempts by booking for a free cancellation of one reservation. completely incomprehensible behavior and against the guest because we stayed there with one of the reservations. we are fighting with the hotel and we feel cheated.

Stayed in November 2024

Shower wasn’t great More towels needed to be provided

Quaint, stylish , small and friendly

Stayed in November 2024

Counterspace in the bathroom was sparse. It would’ve been great if we had some access to English channels.

The staff was beyond wonderful. I loved the location. The breakfast was delicious. We will have preferred more seating in the room.

Stayed in November 2024

Small thing but having extras on the breakfast menu that had to be paid for felt a bit unnecessary and out of keeping with the wider comfortable, special vibe.

The central location is very good - not far from the Spanish Steps. The Metro is close for exploring other parts of the city. The rooftop terrace was great - an oasis of calm in a busy city. In fact, the whole felt like that. An honesty bar had a nice feel to it. The staff were super nice as well.

Stayed in October 2024

WiFi was slow at times No English tv stations can only cast to YouTube Ac didn’t work well

Location location location Clean and intimate only 8 rooms so not crowded. Staff is very friendly, Pauline at the front desk Maria for breakfast and Kate gave excellent service; and accommodating comfortable beds

Stayed in October 2024

There were small, insignificant inconveniences associated with an historic building - noisy floorboards from some of the guests upstairs and being able to hear guests speaking in the room adjoining ours, but these all faded away because the staff was so kind. Staying on the top floor - level 4 and letting all guests know that the joy of enjoying genuine antique flooring needs to be offset by guests being aware of and well mannered about their neighbouring guests would easily solve this small issue.

The staff were exceptional - kind, attentive, nothing was too much trouble. The location was a delight, the bed was bliss and the lighting throughout the entire building is spectacular.

Stayed in October 2024

All fantastic ….. loved it all

An absolutely beautiful stay …. Couldn’t have asked for more … The staff are just wonderful ….nothing is a problem and they are so accommodating with any request ….. seriously fantastic

Stayed in September 2024

Nothing

We loved the relaxed vibe of the hotel. Beautiful rooms with excellent staff and delicious breakfasts. This boutique hotel was just what we needed at the end of our holiday.

Stayed in September 2024

Soundproofing not great neighbour upstairs stomping loudly and moving furniture. You could hear the conversation of loud american ladies for a next door. Thankfully the noise was only during the day very quiet at night. One part of the breakfast wasn't great but I provided direct feedback straight away and hotel said they would correct immediately which was fantastic and just how you want the hotel to respond. NOT DIRECTLY THE HOTEL - THEIR RECOMMENDED RESTAURANT - I went to one of the recommended restaurants Hostaria Da Pietro, directly next door to the hotel, whilst I was waiting at length for assistance not only did the Maitre D openly speak to one of the locals in italian looking directly at me telling them in italian (assuming I didn't understand) how much he detested having tourist customers take the seats away at the restaurant for the locals especially americans and british, he was looking directly at me whilst saying it. There was an empty table for two outside at the front, I asked if there were any tables available for one without a booking, after 20 mins of waiting and another group of three without a booking arrived after me, the owner, the waiter and the maitre'd all rudely and loudly one at a time told me there was no availability for just one person (humiliatingly so). I went back to the hotel and advised Mariana at reception, she was very kind and assisted me with another restaurant nearby and rang ahead to be sure. After half an hour I went back out only to find the same table still empty and of course the table of 3 had a table allocated. I have told the hotel know to remove from recommended list. Don't go there!!! The other restaurant was middle of the road, food was fresh but it was good, service very lovely but a bit slow food not brilliant but nice. Have recommended to the hotel that perhaps they review their recommended list.

The hotel gave me a room upgrade when I arrived. The staff were excellent with their customer service and they were super lovely. The room and bathroom was nice and clean. They provided recommendations on places to eat. Breakfast was included with the room. The setting was very beautiful and the rooftop terrace was great. Peaceful at night no noise issues. Room fantastically dark for sleeping, comfortable for sleeping. Air-conditioning works well. They do a night time service closing the curtains for you whilst you are out. Drinks can be provided in the afternoon by request. Fantastic location. Breakfast was fresh and delicious.

Stayed in September 2024

Nothing

Customer service of the staff was exceptional!

Stayed in September 2024

An exceptional stay! The hotel is beautiful, perfectly located, and impeccably maintained. The staff is simply top-notch: warm, helpful, and always ready to assist. From check-in to check-out, everything was done to make us feel at home. A big thank you to the entire team for this unforgettable experience. I highly recommend this hotel

Stayed in August 2024