Breakfast could be better, cushion was very bad

The location is good, parking garage nearby, cleanness and the quality of the bed sheets

Stayed in March 2025

I was in Bolzano for work. The internet connection at the hotel was bad, meaning I could not do much work from my room.

The location is good, the room was clean, and the staff was friendly.

Stayed in February 2025

Very small “family” room almost no room for 4 people to move around, location no do good (20’ walk to old town)

SUPER clean, comfortable beds, excellent -cheap- parking right next door, quiet, good WiFi

Stayed in January 2025

The pillows were not great.

We loved our stay at this hotel. We were close enough to walk to sites plus the city transit was a stone's throw from the hotel. Our room was clean and comfortable. Staff were very helpful answering the several questions we had. We had purchased wine at a local store and realized we did not have a corkscrew. Restaurant staff were happy to open the bottle for us.

Stayed in October 2024

Quiet and clean

Stayed in September 2024

At dinner The dining room was 100% full with guests on package tours! We never ate dinner at the hotel. This was a pity. Very small bathroom. 15 euros was a bit too expensive for the breakfast buffet. Bikes need some maintenance- many needed air in the tires. We tried 5 bikes before we found one that was ok.

Very good value overall. The front desk staff were friendly, helpful and were able to speak English. Very helpful with bicycle rental. The breakfast buffet was good, not great. 15 Euros was a bit expensive for the quality. Excellent location in charming and quiet part of Bolzano. Easy walk to park l, old town, cafes bars good restaurants and supermarket. Our room and bathroom were immaculate and comfortable. The bathroom was a bit too small and the bedroom was really only big enough for the bed - but was ok for our needs and for 3 nights. A really simple but charming hotel with a sense of history - not a boring franchise.

Stayed in September 2024

a bit of a walk to the city center

Very nice hotel. clean. great breakfast. Closed parking for motorcycle is always a bonus

Stayed in August 2024

We were a little concerned that the room key (physical key not keycard) was the same key for the front door of the hotel, implying any guest could access any room? Otherwise no problems.

Very nice room, with a balcony with great views of the mountains. Good sized bathroom and very clean. Staff were very helpful and service was good.

Stayed in August 2024

Close to the old parts of town (10 min walk). Close to grocery shop (2 min walk). Parking garage near the hotel with lots of spaces.

Stayed in July 2024

Wonderful clean hotel, nice and helpfull staff, felt very comfortable during our 8 night stay. Breakfast was a real treat and the restaurant serves very nice dishes.

Stayed in July 2024

Nothing. But it’s not on the city centre. Need to take a bus ride or 28 min walk.

The room is good and clean. The great view from the room window and the Bolzano Pass, that was really helpful.

Stayed in July 2024

Not much! It was all good. I personally preferred room 302 to room 52, but they were both great and the balconies were fab. I was in room 302 on Midsummer's night and got an incredible photo of the moon from my balcony!

I've stayed here twice in the last 2 weeks because it was so lovely the first time. I had to travel to Bolzano because my husband was airlifted from an Alp to the local hospital. I had a room with a balcony both times. This a really lovely hotel. Friendly staff, warm, clean, so comfortable, great facilities, delicious breakfasts, free transport around the city and in the cable car with the Bozen Card. I found Hotel Gries to be a very peaceful welcoming retreat in an absolutely stunning location, given that it's in the centre of a city, during a particularly scary couple of weeks. With the sound of church bells echoing off the mountains as I sat on my balcony, I particularly loved room 302.

Stayed in July 2024

Just under our window there was a common glass collector bin. We were woke up earlier than we wanted. The elevator is too small.

Great breakfast, clean room, balcon with nice view, comfortable bathroom.

Stayed in July 2024

comfortable, clean and helpful staff. excellent breakfast.

Stayed in June 2024

No minibar

Spacious and clean

Stayed in June 2024

The church bells were very loud and persistant starting early on Sunday (7am) I thought the hotel was a lot closer to the station than it actually was.

Staff were magnificent - storing my luggage till pickup, and recommending some of the locaal sights that were amazing. The Bolzano card gave discounts that were very worthwhile and not rubbish.

Stayed in June 2024

Relatively small room might be an issue in case of a longer stay.

Two night stay on road trip through Italy. Conveniently located at the edge of the city. Still within walking distance to the center and main attractions. Comfortable bed. Quiet location of room with balcony in second building away from the main plaza. Good choice of cafes and restaurants in the vicinity of the hotel. Parking garage at preferred rate for hotel guests close by. Added bonus of hotel providing guests with Bozen Card (free public transport & entrance to a number of museums,etc.). Overall good value.

Stayed in May 2024

No kettle or drinks facilities in room and also no iron .

Clean and modern

Stayed in May 2024

Modern rooms in the annex and new parking nearby

Stayed in May 2024

Front desk staff wasn't always that friendly. Our air conditioning was not working properly and went on and off randomly and the front desk staff said they didn't know what to do so they didn't do anything to help. Breakfast food was cold (eggs) and they didn't tell us they were about to clean up and didn't give us a chance to finish getting food before putting some away. Breakfast staff wasn't super friendly or helpful

Clean rooms. Property was in nice condition. Good communication prior to arrival. I had several questions that were answered promptly. They also sent good information ahead of time

Stayed in May 2024

- the lift does not reach the fourth floor and stops operating in the hours when the reception is not manned - the mirror of the bathroom basin was not that suitable for women's make-up

- you can reach the city centre o foot (or by bus no. 10) - the hotel provides the customers with the Bolzano card, allowing free entrance to museums and free use of the transportation system (in the whole of South Tirol) - the hotel has a partnership with a neighbouring car park at a discount price per day

Stayed in January 2024

The only thing missing is a kettle, a couple of mugs and dome sachets of tea.

Great location, very comfortable room, warm and clean, on a charming square, an excellent choice for Bolzano.

Stayed in December 2023

Nothing. Above what was expected.

Good size room, bathroom and cupboards. Block out screen great. Easy to adjust heating. Comfortable bed and pillows. Clean; towels and bed linen checked and changed daily. Safe in room - easy to use. Had a lift that could fit 3 people and luggage, and went to all floors. Great location - easy access to Bolzano. The reception staff extremely helpful. Gave information on transport, and attractions. The Bolzano card was a great gift and we used it the entire time we were there.

Stayed in December 2023

Nice pretty conventional hotel over two buildings about 15 mons walks form town centre, but free bus pass once booked in was a bonus - frequent service. Good breakfast - all you'd expect. Single rooms were good for me and my daughter

Stayed in December 2023