Our trip started on a bad note as our wallet was stolen while on the traghetto on arrival. So beware as pickpockets are everywhere. Hotel was comfortable, with the exception of the pillows. Breakfast was very good.

Stayed in February 2025

Sometimes outside noise and some unpleasant odours.

Staff, location, hotel, brrakfadt

Stayed in March 2025

The room was small, temperature in the room was too hot and thermostat could not be adjusted. The window was also boarded and could not open to cool the room.

Great location to stay, staff were very friendly. Breakfast options were excellent with it's large selection to choose from.

Stayed in February 2025

The rooms are quite traditional.

Royal San Marco is in an excellent location only metres from San Marco Square. The breakfast room has lovely views onto a small canal and the breakfast was great.

Stayed in January 2025

n/a

Location could not be better. Staff were all very attentative to my needs.

Stayed in January 2025

The room we stayed is far from the reception and breakfast area, and we had to go outside the building.

The hotel is located very close to St. Mark's Square.

Stayed in January 2025

The rooms are tired and look nothing like the rooms in the gallery online, so that was disappointing. The rooms need a refresh to add some glamour and comfort - they were very basic and not shiny and beautiful as expected. They were clean and had enough space. No tea and coffee facilities without asking for it.

Location is excellent. Breakfast was good and the staff were professional.

Stayed in December 2024

Just the size of the room.

Great location and wonderful breakfast! Bed and pillows good. The only disappointment was the room was too small. We only had a short stay, so we managed. But sure could have used a few more feet in each direction.

Stayed in January 2025

We've had a nice tiny kitchen but only two small glass...

The home at the heart of lovely Venice.... More than fifteen times in Venezia and second time in Royal San Marco suits, we had really wonderful holiday,

Stayed in December 2024

The hotel has excellent location near square San Marco, palace Ducales and other sightseeings in historical places of Venice. Our room was comfortable with good facilities. Personal was kind and helpful, but with birthday anybody don't wished.

Stayed in November 2024

Sink didn't drain, room v small with little storage but overall good.

Excellent location, friendly and helpful staff with good value for money breakfast. We had a small room, smaller than ideal with little storage space and a few issues like the sink not draining but overall very happy. Would recommend the hotel.

Stayed in September 2024

Beds were not as comfortable as expected and needed to change the room due to not fully working the AC

Good location, nice views and good breakfast

Stayed in July 2024

Breakfast was average. Maybe, just a little more choice would be good. The room was a tad small.

Perfect location, 1 min walk to the Main Square. Lovely view from our room balcony, onto the Canal and the gondolas. Staff were very friendly and helpful.

Stayed in June 2024

Lovely sized room, comfortable bed and great breakfast

Stayed in May 2024

Location was wonderful! Balcony and fridge was an unexpected bonus!

Stayed in May 2024

Breakfasts were excellent. Location fantastic. Room adequate

Stayed in April 2024

The location is excellent. The staff are nice and helful

Stayed in March 2024

The weather

All was very good location plenty to do in the area , plenty shops restruants, 👍

Stayed in February 2024

No coffee facilities in room despite it being a suite with catering facilities No bath robes Desk staff abrupt (male) and reluctant to address questions

Very close to St Marks square so easy to visit carnival activities Great accommodation with a suite/apartment Restaurant staff excellent Very clean We are returning customers Excellent cafe restaurant next to hotel Highly recommend this property

Stayed in February 2024

I wished to stay in the hotel not in a suit but was very nice and clean

The location was good in san Marco.

Stayed in January 2024

Bed. Was too low and not comfortable

Excellent location. Clear and very helpful staff

Stayed in January 2024

We were on the first floor and the sound proofing was not great so a bit noisy above us

Location was excellent

Stayed in December 2023

Laundry baskets should be dealt with at a later time not early in the morning due to the noise while still sleeping. Needs some furniture refurbishment.

The location is excellent. The staff were really helpful and very friendly. Good breakfast.

Stayed in December 2023

Breakfast Wifi connection was failing time by time

Location The room was clean

Stayed in November 2023