via della scala 73, 50123, Firenze, Santa Maria Novella, 50123 Florence, Italy
#352 of 696 B&Bs and inns in Florence
Guests' ChoiceBased on 13 B&B reviews
9.1Cleanliness
9.2
Comfort
9.1
Location
9.7
Facilities
9.1
Staff
9.6
Value for money
9.3
Free Wifi
10.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 13
Reviewed: March 24, 2025
Robin
NetherlandsThe beds are extremely firm. Actually quite uncomfortable to most of our tastes. There were two camera's in the apparment to watch the main door and one in the living room wich was pointing to a wall.
Very good quality for the price you pay. Location is also very nice. Everything is at walking distance from here. The rooms are nice and the appartment is very big. The garden is a very nice place to sit in the sunshine in the morning and have a coffee. The wifi was also excellent. All in all it is a very good place to stay with a larger group to visit Firenze for a very fair price.
Stayed in March 2025
Reviewed: September 15, 2024
Jerry
United StatesNothing. It was fine.
Large apt. We rented the entire unit. Was clean stocked and a short 10 minute walk to the train station. Close to all of the attractions in Florence.
Stayed in September 2024
Reviewed: August 2, 2024
Kevin
United KingdomUpstairs rooms were quite hot and uncomfortable, despite the air conditioning being on all the time.
Large house with good sized rooms. Outdoor garden was amazing for evening drinks. Owner was easy to communicate with. Highly recommend.
Stayed in July 2024
Reviewed: June 26, 2024
Corleone501
TaiwanMosquito
Very near the train station. It is difficult to find an apartment that can accommodate more than 6 people at a central and convenient location but Scala Garden is the perfect solution.
Stayed in May 2024
Reviewed: June 11, 2024
Jayne
United KingdomRooms weren't ready on arrival which meant we had to head out for an hour or so until the cleaner had finished cleaning - it was filthy when we arrived so disappointing that it wasn't ready for us although we did arrive 10 minutes earlier than originally planned.....still not the cleanest place I have ever stayed but the beds were comfy and the showers excellent.
Enormous house with bedrooms to suit all although some were nicer than others. 3 rooms on the ground floor which I wasn't sure I liked and the front bedroom was quite noisy from the street outside. All good sized rooms though with en suite bathrooms so nice to have privacy when travelling with friends. Well equipped kitchen and garden area with seating if you can handle the mozzies! Excellent host to greet us on arrival and only a 5 minute walk from the train station.
Stayed in June 2024
Reviewed: May 21, 2024
Jessica
CanadaThe apartment could be cleaner like having the floor mopped and baseboards and loght dusted, have extra garbage bags available, and get some minor easy repairs like painting, aligning doors so they latch properly, cleaning tile grout, re-caulking, and putting a screendoor by the balcony door since it doesn’t latch too.
The apartment is so picturesque, location was great, walking distance to a lot of tourist spots you’ll go in Florence such as SMN train station, duomo, ponte vecchio, shopping district, museums, popular restaurants etc. Kitchen is equipped, including an oven if you want to re-heat dinner leftovers. Ana responded to all of my inquiries and accommodated us well.
Stayed in May 2024
Reviewed: August 31, 2023
Eliza
AustraliaNothing we didn’t like
I loved everything about this apartment. It was close to the station, close to the markets, and only a short walk to the centre of town. It is clean and tidy, it has a wonderful Florence feel and the backyard is a perfect touch especially if you have kids.
Stayed in August 2023
Reviewed: December 28, 2022
Savina
BulgariaI liked everything.
Very good location - close to Florence Central Station and historic centre. There are many restaurants near the house. The house has a very good layout and has all the amenities. The rooms are spacious, the beds are large and comfortable, almost all rooms have a private bathroom. Ideal for accommodating a larger group of friends or family. Excellent communication with the host.
Stayed in November 2022
Reviewed: May 18, 2022
Mina
United StatesThe shower head in one of the bedrooms was not very good. It needed to be replaced. Also the Krups coffee maker was leaking and I was not able to make coffee.
I liked the location. It was very close to the station, to the laundromat, pharmacy and the beautiful pastry place Gamberini. The rooms were spacious and provided with AC and TV. I recommend this place for a group of 6/8 people.
Stayed in May 2022
Reviewed: April 23, 2024
Tay
SingaporeToilet doors in some rooms cannot be close fully. Cleanliness needs to be improve. Our feet/socks turn black! Stained sofa quite a turn off. There's a foul and weird smell in the dining area which we find it very disturbing. Lastly, pillows are as good as non existence. They became so flat with no support at all. Surprisingly there's no washing machine in the apartment and nearby coin laundromat almost no chance as always super long queue.
Representative was responsive and easy going. Allowing us to check in 1.5 hours earlier was very much appreciated. More than enough room for the group of 7 of us. Kitchen well equipped especially dish washer is really helpful. Location is great just a short walk from station and quite easy to find. There are supermarket, restaurants and laundromat stone throw away.
Stayed in April 2024
Reviewed: June 22, 2023
Redden
United StatesThe floors were filthy. They turned our feet black and one wipe with a damp towel pulled up so much grime. Stained couches were off putting. Why is this place called a Bed and BREAKFAST and there is no breakfast??
Great location and value.
Stayed in June 2023
Reviewed: May 28, 2024
Kok
TaiwanThere are no comments available for this review
Stayed in May 2024
Showing 1 - 13
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content