Via Madonna di Rosella, 122, 80063 Piano di Sorrento, Italy
#6 of 11 hotels in Piano di Sorrento
Guests' ChoiceBased on 67 hotel reviews
8.4Cleanliness
8.8
Comfort
8.5
Location
8.5
Facilities
8.4
Staff
9.4
Value for money
8.6
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: October 21, 2024
Palmer
United StatesFriendly staff. It was a comfortable place and a charming one as well.
Stayed in October 2024
Reviewed: August 12, 2024
Antonio
ItalyClean
Stayed in August 2024
Reviewed: August 4, 2024
Gopal
ThailandNice staff, big rooms, has all the basic facilities and nice breakfast. Got parking space and is close to market nearby.
Stayed in July 2024
Reviewed: July 27, 2024
Hilary
United KingdomIt was not a quiet location. The first night we were exhausted so we fell asleep anyway, despite the sangria party right beloe our window. It was loud enough to drown out the movie. The second night we managed to ignore the karaoke from a nearby venue. Didn't spoil our trip, but might if I'd had young children. Not close to facilities. Small Spar and grocery shop (lovely owners!), one pizzeria and a restaurant specialising in meat. The hotel kitchen closed at noon, so when we returned after having eaten a slice of pizza for lunch we were a bit at a loss for dinner. Again, not a deal breaker, just be aware.
We had several issues while there, some to do with the room, others of our own cause, the staff were polite, helpful and kind at all times, and the things they could help with were sorted without fuss while we were out for the day. Very professional. Great breakfast! Room was really spacious, had a high ceiling and functioning air con! Beds were comfy. Fridge was incredibly useful for chilling large bottle of water. TV was small but smart. Shower Room was clean and tidy. View from the balcony was beautiful! Local grocery shop owner was incredibly friendly and helpful, as was the train station attendant in helping us buy the right, cheap, tickets and inform us of which platform etc 10 mins walk from the beach, wish we'd remembered coins to pay for the shuttle bus back up the slope though!
Stayed in July 2024
Reviewed: April 2, 2024
Angela
United KingdomA little dated and tired
Location is good for the short train ride to Sorrento. Secure parking, wide range for breakfast. Big high ceiling rooms. Friendly helpful staff.
Stayed in April 2024
Reviewed: April 1, 2024
Sead
AustriaEverything is top. Very recommended.
Stayed in March 2024
Reviewed: October 4, 2023
Jose
United StatesThe staff is amazing specially Alexa, Salvatore and Tony.
Stayed in September 2023
Reviewed: September 21, 2023
Shakar
AzerbaijanStaff was very friendly. Breakfast was very tasty. Hotel reserved tour to Capri very good. The party at the hotel was amazing. Terrace was very nice.
Stayed in September 2023
Reviewed: August 20, 2023
Karam
IsraelA bit far when there’s traffic.
Quiet, modest, and a pretty place. The staff were exceptional and helped with every issue/request.
Stayed in August 2023
Reviewed: August 5, 2023
Srđan
SerbiaNarrow entrance to parking.
10 min drive from Sorrento center Easy to find Free car park Very helpful and polite reception staff Extremely clean room Bathroom old, desperately need renovation but also very clean. View from the small balcony just great Breakfast tasty and suffiicient
Stayed in August 2023
Reviewed: July 19, 2023
Pete
United KingdomGetting into the parking area was difficult, you have to call reception to open the gates which didn’t always happen quickly, the property is on a busy narrow road and traffic congestion was frequently caused because of the gates. They would benefit by moving the gates into the parking area. Our room had a door stop that was a bolt into the floor with no rubber protection on it. I badly stubbed my toe several times causing painful bruising and swelling. It’s a H & S hazzard that should be removed.
It was convenient to the train station to Sorrento. The breakfast was plentiful and very good. It was clean. The staff were very friendly and helpful. It has secure parking.
Stayed in June 2023
Reviewed: July 17, 2023
Lan
CanadaThe hotel locates in an area named Meta where a beautiful beach is 15 minutes walk distance away it. The room is big and the small balcony is good to air the clothes in the sun. About 15 mins walk and 10 mins train is needed to get Sorrento.
Stayed in July 2023
Reviewed: July 11, 2023
Sandoval
United StatesFriendly staff
It was close to where I wanted to be .
Stayed in June 2023
Reviewed: July 1, 2023
Sierra
CanadaKind of out of the way from city, major bus lines were at least a 15 minute walk away
Spacious rooms, beautiful garden, yummy breakfast
Stayed in June 2023
Reviewed: June 9, 2023
Narkis
IsraelThe room is a bit small, but very good for the price
Great location, there is a parking available, good breakfast we were very happy
Stayed in June 2023
Reviewed: November 1, 2022
Bhaswati
IndiaThe stuffs were very friendly and ready to help. And a good breakfast made my day.
Stayed in October 2022
Reviewed: October 28, 2022
Michelle
AustraliaTwo beds were very comfortable but the third was a bit saggy.
Friendly staff, easy parking
Stayed in October 2022
Reviewed: October 19, 2022
Roopam
United StatesRoom could be bigger
Breakfast was excellent
Stayed in September 2022
Reviewed: September 30, 2022
Luca
United KingdomI enjoyed my stay in this hotel, because where I spent my night before to get married in amazing location of Villa Fondi, how can I forget this hotel? Day after I had my best day ever in my life. Sorrento Coast is sublime and hotel was great choice for my weeding celebrations.
Stayed in September 2022
Reviewed: September 20, 2022
Sameeha
United KingdomThe hotel was really good, friendly helpful staff, breakfast is really good. The train station is 10 minutes aways, few restaurants nearby, really good stay to visit Sorrento, Positano and Amalfi Coast.
Stayed in September 2022
Reviewed: September 9, 2022
Wil
PortugalEmployee on the night shift was totally asleep when we arrived from approx at 1am. I understand it was late and that almost no tourists arrive at that time though. but maybe not on the reception sofa :)
It's a very old but huge and interesting building with super friendly staff and amazing breakfast. Communication between the staff is great. We asked days before our arrival if they had gluten free and non-dairy options for my partner and on our first breakfast they remembered us and offered different option that they kept for her. The ladies on the breakfast shift are fantastic, very friendly and willing to serve you anything you need. Having a GOOD breakfast, decent bedroom and friendly staff is what we look for so I would definitely recommend this hotel. Btw, it's very close to Meta beach and not so far away from the Napoli-Sorrento train station.
Stayed in September 2022
Reviewed: September 9, 2022
Marjan
IranA bit far from center by walk.
Everything inside hotel was clean and beautiful. Kind staff, good price.
Stayed in September 2022
Reviewed: August 14, 2022
Ashleigh
AustraliaBecause it’s not in the heart of Sorrento it can be hard to get around. Especially because the buses can be difficult to navigate! We ended up relying on the train into Sorrento and then bus from there to explore the Amalfi coast. oh an the colour pallet could be improved :)
Really lovely staff and the breakfast was brilliant, full buffet style with fresh produce ! We had a great view to the mountains and over the vineyards. It’s a 15min walk from the station which is handy.
Stayed in August 2022
Reviewed: July 28, 2022
Emil
NorwayA/C did not work so they had arranged a room for us at the neighbouring hotel before we arrived.
Stayed in July 2022
Showing 1 - 25
Bettmeralp, Switzerland
Keystone, US
Saint Gatien des Bois, France
Glen Waverley, Australia
Ravenel, France
Szczyrk, Poland
Airlie Beach, Australia
Bastimentos, Panama
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content