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  5. Reviews of Best Western Plus The Hub Hotel

Reviews of Best Western Plus The Hub Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Via Privata Polonia 10, 20157 Milan, Italy

#354 of 454 hotels in Milan

Guests' Choice

Review Score

Based on 229 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    6.3

  • Facilities

    7.5

  • Staff

    8.3

  • Value for money

    7.2

  • Free Wifi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 6, 2025

    7.0
    Good quality hotel, but be careful with the neighborhood
    • Leisure trip
    • Group
    • Standard King Room - Non-Smoking
    • Stayed 5 nights

    To start, the rooms were pretty hot and there is no way you can control the temperature. Despite the cold outside, inside it was as hot as an oven and no way to open a window to ventilate the room. The gym and the pool are great, but you are not allowed to use them before 7 a.m. Which is a shame. To finish, the location is pretty dangerous if you come by car. Never stop your car outside, otherwise you will end up with a broken window. Pay the expensive fee to park your car in the hotel's garage.

    The facilities are quite modern. The staff is very kind and the breakfast is delicious.

    Stayed in January 2025

  • Reviewed: December 18, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room - Non-Smoking
    • Stayed 1 night

    A bit too far away from the center, it took too long to get there by taxi. Would have appreciated some hanging space close to the entrance door (for the coats) and in the bathroom (for the clothes)

    The hotel was good, the room had a great view, easy parking, lovely breakfast.

    Stayed in December 2024

  • Reviewed: July 17, 2024

    7.0
    Good hotel
    • Leisure trip
    • Solo traveler
    • Superior King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not the best area for access to walking places

    Clean and tidy

    Stayed in July 2024

  • Reviewed: May 13, 2024

    7.0
    Very comfy and friendly staff
    • Leisure trip
    • Family with young children
    • Superior King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Not close to city centre

    Comfortable

    Stayed in May 2024

  • Reviewed: November 6, 2023

    8.0
    Relaxed stay outside of the city
    • Leisure trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 1 night

    The location is quiete far from everything,

    The rooms were spacious and the hotel looks nice, there is free transportation to the nearest metro station.

    Stayed in October 2023

  • Reviewed: November 2, 2023

    7.0
    Neat hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not too close to transport options and you have to take about 26 mins walk to the nearest train stop and 8 mins to the nearest busstop

    It was clean and staff were nice

    Stayed in October 2023

  • Reviewed: October 31, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Toilets flushing was a miss and go. Room temperature could not be controlled. I was in a room which was constantly at 26 degrees....too hot. No real choice for vegetarians and the bar had nothing available. No disarrano, no cranberry juice, no lemonade. Swimming pool was good but not showers so had to walk to our rooms dripping...

    Breakfast staff were friendly and helpful. WiFi worked well.

    Stayed in October 2023

  • Reviewed: October 26, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Superior Double or Twin Room
    • Stayed 3 nights

    So far from everything, No complementary water

    Clean and friendly staff especially Mr. Jad in the reception

    Stayed in October 2023

  • Reviewed: October 9, 2023

    7.0
    Good
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    lo staff maleducato

    tutto tranne lo staff

    Stayed in July 2023

  • Reviewed: October 4, 2023

    8.0
    Great hotel but....
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Unfortunately our room was not the cleanest when we checked in and the daily cleaning service could have also done the job more thoroughly. Partially, they left a small mess in the bathroom with our toiletries. That can definitely be improved.

    Very friendly, caring stuff

    Stayed in October 2023

  • Reviewed: August 31, 2023

    6.0
    Great room, terrible location, awful food
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The food was awful, I asked for this meat steak thing… what they gave me was undercooked and when I asked to cook it again they seemed to give me a microwaved version which tasted like rubber. The restaurant staff - our dinner server was inattentive. I think she was distracted by a child who has sitting playing a video game. However we felt rude calling her to help with our orders. Location - middle of no where

    Staff we mostly polite and attentive which was fantastic. The room was a good size and of a very good quality. Travel - they have a shuttle which was brilliant

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 2 nights

    Location is in the former industrial area, public transportation stops are to far from the hotel.

    Rooms were spatious and clean, wifi works perfectly. Breakfast were good, good choice of food and drinks.

    Stayed in July 2023

  • Reviewed: July 21, 2023

    8.0
    Our stay was good my kids enjoy the swimming pool and overall it went well.
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Shuttle bus service si a bit complicated.

    Everything is good

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location

    Only the location was not ideal

    Stayed in June 2023

  • Reviewed: May 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights

    Hotel was not well maintained. Room were not well kept. Windows could not open. Airco was not working. No connecting rooms for the room of my kids. Overall not was I was expecting.

    Friendly and helpfull staff

    Stayed in May 2023

  • Reviewed: May 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    property is outskirts but it is well connected by bus metro and hotel shuttle service…

    Stayed in May 2023

  • Reviewed: April 30, 2023

    7.0
    Good hotel.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The underground parking space was a little cramped up.

    I liked the breakfast service.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    6.0
    Good swimming pool bad location & food
    • Leisure trip
    • Travelers with friends
    • Classic Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    food menu for breakfast and dinner was just simple and basic

    the shuttle service was convenient to get to the metro - but would recommend every 15 mins rather than every 1hr & swimming pool was a nice touch

    Stayed in April 2023

  • Reviewed: March 28, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were some parties going on and we didn't manage to sleep very well. I don't believe the place deserves 4* comparing to some of the hotels I've been.

    We loved Marco, he works in the frontdesk and was super helpful.

    Stayed in March 2023

  • Reviewed: March 20, 2023

    8.0
    Good hotel, too far from central.
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location was not great. Took too long to get in and out of the centre of Milan.

    Breakfast consisted of a great selection. There is plenty to suit all tastes Coffee was really good.😋 Room was lovely although the blinds were a bit battered. I was lucky to have a beautiful view. Really functional gym and pool.

    Stayed in March 2023

  • Reviewed: March 16, 2023

    8.0
    reasonable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    far from centre but there is free shuttle to nearest metro station

    good value for money on milano

    Stayed in March 2023

  • Reviewed: February 16, 2023

    6.0
    Average/good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Pool cold, the hair dryer didn't work, didn't refill my mini bar after I requested

    Day reception,

    Stayed in February 2023

  • Reviewed: February 5, 2023

    7.0
    average
    • Business trip
    • Travelers with friends
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    pool

    bar

    Stayed in February 2023

  • Reviewed: January 15, 2023

    8.0
    Good Overall
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Some bathrooms were dirty, breakfast needs some improvement. They only give 1 card per room.

    The bedrooms and lobby, quite clean, free shuttle to the nearest metro.

    Stayed in January 2023

Showing 1 - 25

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