West End Road 132, Negril, Jamaica
#10 of 53 hotels in Negril
Guests' ChoiceBased on 252 hotel reviews
8.5Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
9.2
Value for money
8.8
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 24, 2023
David
United StatesPerfect location, amazing staff
Stayed in August 2023
Reviewed: August 20, 2023
Ainsley
United Kingdomplace is beautiful and people are very helpful and welcoming, definitely stay here again.
Stayed in August 2023
Reviewed: August 14, 2023
Viktor
SwedenAmazing hostel. Has pool, kitchen, wifi, amazing clubhouse with table tennis, BBQ, great seating, TV, Fans, etc. Very beautiful place. Additionally, workers and owners very helpful and nice people. Location is right across from Ricks. Easy access to beach (150 Jmd/less than a dollar) by route taxis which goes by every minute or so.
Stayed in August 2023
Reviewed: August 4, 2023
Wilson
United StatesI can honestly say I have no complaints .
From the moment we walked in, actually, after even booking the reservation the service was very VIP . The property was so beautiful and lush with natural greenery. The rooms were clean and the entire staff was so hospitable! Will come back many more times !
Stayed in August 2023
Reviewed: July 25, 2023
Leonie
United KingdomJoana is helpful
Stayed in June 2023
Reviewed: July 14, 2023
Anthony
United StatesExcellent location. Friendly staff. Secure location. Great restaurants in walking distance
Stayed in May 2023
Reviewed: July 3, 2023
Welch
United StatesN/A
Picture doesn’t justify the beauty of the property
Stayed in July 2023
Reviewed: July 1, 2023
Webster
JamaicaN/A
The environment and staff were great
Stayed in June 2023
Reviewed: June 22, 2023
Moussie
United KingdomThe property was really nice and places to chill with games or TV. It was properly secured - the gate was always locked and only those staying at the property could get in and out. At night there was an outer gate that locked also for extra security. The location was perfect. Right across the road from Rick's cafe, walking distance to supermarkets. Short taxi ride to the beach. Joanna was amazing and super helpful. She went above and beyond to make sure everything was perfect with our stay from recommendations of places to go to helping us get to the airport when the shuttle we booked ignored us.
Stayed in June 2023
Reviewed: June 7, 2023
Luca
ItalyThe location is good to visit Rick's and the other couple of bars next door but there is nothing else to do here, 7 mile might be a better option for many travelers. The hostel is amazing but they kinda forgot about the kitchen, it's pretty small and rundown.
I stayed in 100s of hostels and this is right at the very top when it comes to facilities. The clubhouse is amazing, the pool is great, staff is accommodating, and you are literally 20 seconds away from Rick's Cafe.
Stayed in June 2023
Reviewed: May 22, 2023
Shanice
JamaicaEverything about the facility
Stayed in May 2023
Reviewed: May 12, 2023
Brenda
BrazilThe only thing I didn't like its cause there's a pipe in the middle of the bathrooms floor and I almost fall going to the bed at night 😬
One of the best hostels I've been in my life...It's very beautiful,big,clean,with a poll inside and the people who works there are so helpful and lovely! The owner Joana was very nice too,and gave me some tips about restaurants around the place...
Stayed in April 2023
Reviewed: May 8, 2023
Gayle
Australiaroom without ac was extremely hot all food places around are expensive its a drive out of town & to the beach
very clean staff are lovely pool was great Ricks cafe directly across the road lots of nature great chill out area
Stayed in April 2023
Reviewed: May 7, 2023
Inessa
BrazilThe garden and safety
AMAZING! best place and value for the money!
Stayed in April 2023
Reviewed: May 3, 2023
Noémie
FranceI was staying in a female dorm with 3 bunk beds. Unfortunately, the room was lacking privacy, and the beds were unstable and noisy. You could see the bathroom from the outside windows, the shower is honestly too small and without hooks so you couldn't really get changed in there. Maybe adding a door could help fix all that! Hopefully, when I stayed the place wasn't full. We got 1 bunk bed each and eventually got along with the other girls to hang out together, so privacy wasn't so much of a big deal at that moment.
The place is beautiful, a true paradisiac garden. It is really chill, they have an incredibly comfy living room as a shared place and I got to meet other backpackers there! The staff is nice as you can tell, they are trying to keep it safe and clean.
Stayed in April 2023
Reviewed: April 28, 2023
Nacoya
ColombiaThe space is fairly new so I imagine they're not quite done with the installments in the bathroom area.
The location was very nice, lush green trees around and the utilities functional. Right across from Rick's Café anf the personnel wad very friendly and professional.
Stayed in March 2023
Reviewed: April 28, 2023
Pawel
United KingdomStaff working there are amazing
Stayed in April 2023
Reviewed: April 23, 2023
Dazzar
CanadaNothing much, still newer property so could use little things like hooks in bathroom and hand soap, but nothing important!
Very cool jungle property in West End, good kitchen, nice hang out area. great place to meet backpackers which is rare in Jamaica. quieter and less stressful than being in the city.
Stayed in April 2023
Reviewed: April 13, 2023
Gayle
Australiathe room was pretty hot, even with 2 fans
the pool area is very beautiful & tropical the staff are lovely it was very clean
Stayed in April 2023
Reviewed: April 6, 2023
Nadia
ItalyLocation isn't great and the rooms should have at least some curtains. Everything else is perfect
Stayed in April 2023
Reviewed: March 27, 2023
Spyridoula
United KingdomNothing
Amazing amazing place to stay in Negril. We stayed in one of the cabins and it was absolutely stunning. The whole hostel is within a beautiful garden, super chill, super quiet, a small paradise. It's also walking distance to some of the best restaurants in Negril. The communal areas are very well taken care of, some of the best I've seen. The service we received from the staff was incredible. They were so nice and accommodating and made sure we are comfortable and happy with our room Couldn't recommend this place enough.
Stayed in March 2023
Reviewed: March 18, 2023
Bledar
SwitzerlandSmall facilities in the shared toiled. E.g. mirror, soap handler, beauty handler…
The staff is very welcoming, surrounding is full nature and very beautiful
Stayed in February 2023
Reviewed: March 6, 2023
Werner
JamaicaReally nice garden and outside area... its right around the corner of some partyplaces as well as some cheaper local Bars and Restaurants next to the road. Easy to reach by taxi from negril town Center.. A nice place with a nice chillout area and a shared kitchen,not too thouroughly cleaned but working well:) Very nice stay🖤
Stayed in March 2023
Reviewed: March 5, 2023
Julia
Australiashowers were a little weak
it was simple clean and everything that you need for a comfortable stay in a good location
Stayed in February 2023
Reviewed: March 5, 2023
Catherine
United KingdomNothing. It catered perfectly for our one night stay. If staying longer ( which we wished we could have done!) we would have chosen a larger cottage with ac.
it's location and setting in a beautiful tropical garden. Also the delightful and helpful staff.
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content