West End Road 132, Negril, Jamaica
#10 of 53 hotels in Negril
Guests' ChoiceBased on 252 hotel reviews
8.5Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.5
Staff
9.2
Value for money
8.8
Free Wifi
8.9
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End of dialog contentReviewed: January 30, 2025
Marva
United KingdomThis accommodation is listed as a 'hostel' and we chose it for the budget price. We found the communal areas were littered with other guests personal belongings which were left out to dry ie on the stairs and hanging in the shared shower and toilet rooms There were 2 communal showers and toilets but only one shower and one toilet was working when we stayed I was disappointed when my shower started hot then very quickly went cold and did not heat up again for the duration.
Great location, 5 minutes to a varied selection of local restaurants and bars. Directly opposite 'Rick's Cafe' which was really good and made it easy to find. We stayed one night in a private room which was clean and adequate for the price we paid. The room came with a bed, towels, a fan and shelving. There were no mirrors in the bedrooms.
Stayed in January 2025
Reviewed: January 4, 2025
Amy
United StatesNoise from Rick's Cafe and neighbors: When booking this hotel, I had no idea what it meant to be across the street from Rick's Cafe, a famous Negril venue. While this was a bonus point for other reviewers, it was a major factor negatively impacting my vacation. Rick's is open from noon to 10 pm and you will hear some music at all times but from approximately 6 pm until closing, the volume and bass go up significantly. This being Jamaica, the neighbor roosters and goats will ensure you don't miss your flight!
The grounds are beautiful with a lush garden and a nice pool. It is walkable to several restaurants. The staff were so kind and helpful.
Stayed in December 2024
Reviewed: December 30, 2024
Jamaica
Jamaicaracism other white lady was allowed to stay in her room until 7 in the night, I exit my room in time and they weren't disgruntled about me still being on the property playing dominoes with the same lady. I was going to book another night but the oproach was a bit rude so I decided against it and I'm very unhappy about that given that I stayed there before for four nights and didn't change the sheets once and I accepted their apologies only to find out I was the only once who face that problem I wouldn't recommend it to anyone of African decent
Stayed in December 2024
Reviewed: October 22, 2024
Renia
JamaicaThe shared bathroom.
The location of was perfect and scenery was good.
Stayed in October 2024
Reviewed: October 1, 2024
Winston
United KingdomLocation to Rick’s Cafe excellent with parking.
The rustic look and feel.
Stayed in September 2024
Reviewed: August 4, 2024
Alysha
United StatesThe rooms were dirty and so were our sheets and towels. The kitchen was disgusting. It had a horrible smell. The bathroom plumbing is worst.
Nothing
Stayed in August 2024
Reviewed: March 27, 2024
Samantha
United KingdomNoise from dogs on the first night and there was a lot of wind on the second night that made the shutters rattle and fruit fell off the trees and hit the roof ,awake all night ,cheked out 2 days early as needed some sleep.
Nice garden and cabin looked good
Stayed in March 2024
Reviewed: January 8, 2024
Marian
United StatesThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 3, 2024
Chiara
ItalyWe had no electricity and water for 2 nights! The room was thirsty
Nothing
Stayed in January 2024
Reviewed: November 21, 2023
Alexis
FranceVery small room in shared building, no space for luggage Shared bathroom Smell of fresh paint (temporary, caused by renovations)
Great outside areas, places to hang out, lush forest and common facilities Parking space Helpful warm-hearted hosts
Stayed in November 2023
Reviewed: October 31, 2023
Katmore
IndiaFees and comfort
Location and staff
Stayed in October 2023
Reviewed: September 19, 2023
Maike
JamaicaWhen we arrived we couldn't enter the premises because there was no one available to attend to us. We had to seek assistance next door to get in contact with the person responsible for letting us in. On the day of check out we left the room before check out time and asked the gentleman who is caretaker and also an administrator of the property if we can leave our luggage and wait in the common area while we waited for our taxi in the afternoon, to which he replied "That is no problem". I then went to get lunch and when I came back at around 1pm it then started to rain but he insisted on asking us several times to leave. He also instructed one of the nicest members of staff to order us to leave for the very last time while it was still raining, I found it very inhospitable otherwise it was a good stay.
Common area and kitchen was very well equipped and the pool was ok.
Stayed in September 2023
Reviewed: August 20, 2023
Margaret
United StatesThe bed is like sleeping on a lumpy cement block. To get toilet paper ,towels, or trash bags ,you have to track someone down to get it, although the two Jamaican ladies asked if we needed anything when they walked by. The superior villa, which i stayed in for 2 weeks does not look as nice as the pics online. The pool is only 4 feet deep and could be cleaner.
The tropical setting was nice. The two Jamaican ladies that work there were awesome.
Stayed in August 2023
Reviewed: June 14, 2023
Shanelle
United StatesI did not realize our villa did not have AC. I was miserable all night. Also, there was a major ant problem in the bathroom. The ants were pretty big and it looked like they had made a home in the wall. I had to have my husband go in before me and kill them each time I needed to go.
Jordan was a great host on the property. He explained everything well and was available for questions.
Stayed in June 2023
Reviewed: May 29, 2023
Nyoka
JamaicaShared bathrooms need some work.
Location was great. Ambiance excellent. The host and staff was very accommodating and helpful. Loved how homely the property was.
Stayed in May 2023
Reviewed: February 20, 2023
James
United StatesWe found our room very small and poor ventilation. There are basically two rows of small rooms on either side of a hallway. We were on 2nd story. The fan and window opening were inadequate to cool down. The shared bathrooms had nowhere to put toiliteries - no shelves. Also no shelves for shampoo in the shower. Everything on floor. Very basic. We stayed in much better places (even some with air conditioning) so shop around for a better deal. Very disappointed except for the gardens.
The location is good if you like to be close to Rick's Cafe. The gardens are lovely.
Stayed in November 2022
Reviewed: February 7, 2023
Jacqueline
United KingdomUPDATE Absolutely ridiculous. In an attempt to try and discredit my review, you have lied. We arrived at 16.30. We did not stay in a basic room. none of our rooms were basic. One was a simple studio and the other was a garden cottage, with a kitchenette. I do not lie. EVER. I also was informed that I could park anywhere on arrival; and was not going to drink and drive because I was parked in a place that you didn't like last thing at night. If it was an issue then I should have been informed on arrival. Lastly, I think I am above Jamaicans??? what absolute rubbish, my dad is Jamaican. Good day, any place worth its weight listens to what is an issue and thanks the guests for feedback and the fact that you feel it acceptable to lie is ridiculous, I was not rude to anyone except the really rude security guard. Not as stated in the picture. Over priced and not even any basic refreshments in an overpriced room. staff was not even aware we were coming and rooms were not ready even though we arrived late.
comfortable bed
Stayed in January 2023
Reviewed: June 3, 2022
Candice
United KingdomI booked the dorm shared room for 1 week. On arrival the lady showed me the doem room which exceeded my expectation for a Dorm- However inwas not showed around the place which has a number of different same coloured rooms available. I went out on the evening when I came back the gate was locked I was unable to gain access A friend of mine had to climb over the gate and call the owner to open the gate- the owner did open the gate however did not show me the room so I ended up in another room. The next morning I had POLICE escorting me off this property although I feel if the owner would have escort me to my room on the evening I would not have had to have so much embarrassment and drama. I was so shocked and upset I would not ever return here or I would not recommend this place either for this reason The owner is very young but he's also very UNPROFESSIONAL
Stayed in March 2022
Reviewed: February 3, 2023
Anonymous
United Kingdomtoilet not n the room
it’s clean and beautiful, staff are helpful and kind. you really have to see it to believe the cost and location is fab.
Stayed in February 2023
Reviewed: October 28, 2022
Anonymous
United Statesnothing it’s okay for me!
the home vibes bring back memories of my childhood days! love it owner are amazing 💯💕
Stayed in October 2022
Reviewed: August 3, 2023
Anonymous
United StatesEverything no ac I got a rash All over no tv it was just horrible I paid 2 night and didn’t even stay he second night
Nothing
Stayed in August 2023
Reviewed: March 7, 2025
Akelia
JamaicaThere are no comments available for this review
Stayed in March 2025
Reviewed: January 30, 2025
Zoe
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: January 8, 2025
Richard
United StatesThere are no comments available for this review
Stayed in January 2025
Reviewed: January 4, 2025
Vandesh
EstoniaThere are no comments available for this review
Stayed in January 2025
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