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Reviews of Coco La Palm This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Norman Manley Boulevard, 12345 Negril, Jamaica

#17 of 50 hotels in Negril

Guests' Choice

Review Score

Based on 594 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.5

  • Free Wifi

    7.0

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: May 20, 2024

    8.0
    Clean beach resort, away from downtown
    • Leisure trip
    • Travelers with friends
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    The tiles in the hallways and the stairs were very sleepery and I saw a few people almost fall. There were tables with chairs in the hallway in front of our room and people were having a drink there. I found it weird that the tables were not on a terrasse away from the rooms.

    Good location, nice bar, comfy room. We stayed only one night so didn't explore much. There are good restaurants that are walking distance but it felt a little far from the action and the crowd felt more upscale than other places we have been, friendly but less varied. The room was nice. The pool was small but well maintained. Like everywhere on 7 miles beach, beautiful sunsets. Located right on the beach too.

    Stayed in April 2024

  • Reviewed: May 11, 2024

    9.0
    Cozy and quiet place right on the veach ⛱️
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds & Balcony
    • Stayed 6 nights
    • Submitted from a mobile device

    Cozy and quiet place right on the beach. Staff all good and good breakfast. Room was large and basic which was good for us. Not there to stay in the room. Guests were mostly repeat guests and friendly. We would go back.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 3 nights

    The staff should go through customer service training.

    The location is great.

    Stayed in April 2024

  • Reviewed: May 7, 2024

    8.0
    Overall my stay was good. I had a wonderful time.
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    The pepperoni 🍕 i ordered was not so good, it had a stale taste.

    The continental breakfast was very good, i enjoyed it. The location was good.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite One King Bed Or Two Queen Bed
    • Stayed 3 nights
    • Submitted from a mobile device

    I think I could change or add anything! You are doing an excellent job! For sure I will go back soon

    Breakfast was excellent! They have options foe everybody! I have a very strict diet and i was able to order egg white omelet which was perfect for me!

    Stayed in May 2024

  • Reviewed: May 3, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 1 night
    • Submitted from a mobile device

    Very beautiful and comfortable you won't regret

    Stayed in April 2024

  • Reviewed: April 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Superior Room with Two Queen Beds & Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Food was good

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 4 nights
    • Submitted from a mobile device

    To have guests and the security process is too much. They might have reason but to make it as a rule is inconvenient.

    All facilities, staff and service is up to standard.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite One King Bed Or Two Queen Bed
    • Stayed 4 nights

    Everything was wonderful. Friendly and professional staff. Dinner menu can use a little more choices. Beach was beautiful..resort location is right on the beach..resort entertainment was great with a great band.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    I love it here . It was my 3rd stay at this resort
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds & Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Everyone saves chairs in the morning! Big groups taking up all the shade sometimes. The guards set them up at 6 am. So if you’re a couple and not an early bird no shade for you.

    Love the gardens walk to the pool and beach. The pool is a decent size for swimming. Also the beach area is lovely and has shade trees.

    Stayed in March 2024

  • Reviewed: April 16, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds & Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Cold water all week sink got clogged beds were really hard and our safe broke was not worth almost 1700.00 no entertainment except the night it poured. No one took pictures of our room and we had 14 woman on girls trip was ok but not very special boring

    That we could walk to places to near music and it was by the beach. Pool was nice and being on 1st floor food was good

    Stayed in April 2024

  • Reviewed: April 11, 2024

    10
    Excellent experience
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    Great staff, location, food…. All around wonderful experience.

    Stayed in April 2024

  • Reviewed: April 6, 2024

    10
    Comfort when needed
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    N/A

    I love everything about the food. Especially the Mac & Cheese. That was my favorite. We had to order room service because I had a broken leg, but it was exceptional service.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Relaxing and just what I needed.
    • Leisure trip
    • Travelers with friends
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 2 nights
    • Submitted from a mobile device

    I had no complaints. Wish I stayed longer.

    The place was clean the staff was friendly and the food was delicious.

    Stayed in March 2024

  • Reviewed: April 1, 2024

    8.0
    Still the best hotel on 7 mile beach and we will be coming back for more.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 17 nights

    Wifi was very spotty and inconsistent. Television channels/options were very bad. Breakfast service staff were good but it took a long time to get our meal and then get our bill. Breakfast would often take 45 mins to an hour all total!

    Stayed in March 2024

  • Reviewed: March 31, 2024

    9.0
    We loved our stay!!!
    • Leisure trip
    • Travelers with friends
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Low water pressure. The odor of sewage on the beach prolly due to water pressure issues. May have been due to so many customers. The place was packed with tourists.

    Proximity to beach and central location on 7 mile beach. Food in Restaurant. Cleanliness of Room. Wonderful Staff. Shade at the Beach. Adequate Parking

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    It was a perfect ending to our Jamaican adventure
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds & Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    No complaints, we had a minor maintenance issue that was fixed promptly

    The location was amazing, superior suite was very comfortable, I liked having the restaurant and beach grill/bar on property, and the staff were wonderful

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Coco La Palm is a wonderful place to stay on the Negril 7 mile beach. Beautiful!
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 14 nights
    • Submitted from a mobile device

    Food and drink prices $$$

    Friendly, accommodating, fun and clean!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Once you go, you know!
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 7 nights
    • Submitted from a mobile device

    The lighting in our room was a little dim. The other couple we went with had a room with the ‘cool white’ LED bulbs in their lamps and that made all the difference/was so much brighter.

    We love the location, the staff, the meals are fabulous, and this was our fifth time back so that should tell you everything you need to know.

    Stayed in March 2024

  • Reviewed: March 13, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 11 nights

    Hot tub was luke warm

    Beach.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Lovely hotel with great location directly on a beautiful beach. Very relaxing.
    • Leisure trip
    • Couple
    • Junior Suite One King Bed Or Two Queen Bed
    • Stayed 2 nights

    Only complaint was a room service tray being left outside a room uncleared for 24 hours, but as soon as I raised this it was sorted.

    Free continental breakfast was very good with wide variety of fruit and pastries. Restaurant overlooking the beach. Beautiful beach centrally located on seven-mile beach.

    Stayed in February 2024

  • Reviewed: March 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    No swim up bar in the pool

    Stayed in March 2024

  • Reviewed: March 4, 2024

    9.0
    Relaxing vacation on a beautiful beach.
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 9 nights
    • Submitted from a mobile device

    Very clean, casual and perfect location.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    We had a great time!!!
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 14 nights

    I just need an extra blanket and the next day it was there!!! So not negative at all!

    Breakfast was great, great service on the beach!!

    Stayed in February 2024

  • Reviewed: February 21, 2024

    9.0
    Perfect weather and location
    • Leisure trip
    • Couple
    • Standard Room One King Bed Or One Queen Bed
    • Stayed 4 nights

    This was our fourth time to Coco La Palm. There is nothing negative to say - we always have a good time there.

    Breakfast is great, beach is beautiful. We usually eat other meals out just because we like to have an adventure.

    Stayed in February 2024

Showing 76 - 100

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