The beach

Stayed in July 2023

Everything

Stayed in July 2023

The staff paid attention to details. The rooms were clean. The restaurant was clean. The grounds was clean. My room opened to the beach. We felt safe as security was on active duty. Staff was very courteous and polite.

Stayed in July 2023

Room was a bit dismal.

Nice resort. Nice landscaping. Friendly staff.

Stayed in July 2023

No complaints

Loved the pools, hot tub, beach area. The restaurant was delicious!

Stayed in July 2023

It would be better if they just took the credit card so you could charge meals to the room. They make you prepay and then cut you off until you go to front desk and put more money on the room.

Very good breakfast, swimming pools, and location on the beach. The property is cute and tropical, and the staff is really nice and friendly.

Stayed in July 2023

No complaints

Everything

Stayed in July 2023

Very friendly and professional staff

Stayed in July 2023

There was not enough parking space but we manage to get parking across the facility.

First of all the service was good and secondly the waiters and waitresses were friendly and also pays attention to details .

Stayed in July 2023

Food was great! They had entertainment during dinner one of the nights. The beach was very clean and peaceful. We enjoyed that the pool and jacuzzi were 24 hours.

Stayed in July 2023

Everything was ok.

Stayed in July 2023

The price. Lol

Everything it was really really nice

Stayed in July 2023

My initial room assigned had mold.

I like that the staff upgraded my room after some issues were brought to them. Breakfast is included and the National Dish was good. Also love the beach area being covered by the trees.

Stayed in June 2023

Simply the best! Everything about Coco is exceptional.

Stayed in June 2023

This is about the people who sell excursions walking the beach. Be careful with the people selling you excursions on the beach. Yes, you can haggle but sometimes they lie. I wanted to do parasailing and was told they will charge a 4% fee on my credit card. He handed me to someone else on the boat and as we were traveling someone else told me that is was a 16.9 % fee on my credit card. I complained the entire time and the manager did not charge me the fee. I told her that it wasn't right that they lie to get customers. Be careful, I thought parasailing was going to take 45 minutes or less. It was 2 long hours picking people up, dropping them off. The guy who lied to me about the 4% fee told me it is 15 minutes parasailing. Thats a lie. It's about 6 minutes. I would time it if I was you. You have to remember you might have other people on the boat. You don't want to be on there forever. Coco La Palm- The only thing I didn't like at the resort was the outrageous taxi fee. My tip is to get the taxis passing on the road. Don't worry about flagging one down. They will roll down the window or honk at you and ask if you want a ride. You can haggle with them. I honestly don't care if they are licensed or not. They all haggle. Again, do not get the hotel taxi. I warned you.

I recommend Coco La Palm. I plan on going next year. Every single person was nice and personable. Breakfast and dinner was o.k. Waiters were excellent. I did get a Beach massage. That was fantastic. I enjoyed coming to a clean room everyday. They mopped the floors every day. The resort was fantastic. My room was on the beach side. Water was fantastic.

Stayed in June 2023

Everything was good but the food menu needs to change to different choices on different days

Good

Stayed in June 2023

Breakfast included is continental, so unless you are happy with a piece of bread with coffee for your breakfast, you are just getting 5 dollars discount for the normal breakfast (that would be in the range of 15-20 USD). Check out at 11.00am and check in at 4.00pm seems tight.

Great location, friendly staff, spacious rooms, wonderful beach and generally good vibe.

Stayed in June 2023

Not much I can think of I didn’t like. Maybe an ice machine on the second and third floors. Or an elevator.

Great location, friendly staff, I would definitely visit again.

Stayed in June 2023

Nothing

Excellent location. Our standard room was very good. Bar and restaurant were very good. Overall it was a very good stay.

Stayed in May 2023

Being of Jamaican background, a bit more flexibility with the continental breakfast would be a plus.

Exceptional staff, at every level.

Stayed in May 2023

Everything was great!

the service is wonderful!

Stayed in April 2023

Leaving 🤣🤣🤣

We loved the location. It has it's own private beach where they provide everything you need to enjoy the sun, sand, and water. The staff was phenomenal!!! We received EXCELLENT customer service!! The staff treated us like family. I would like to send a special shout out to Jayda our waitress. She served us the entire time of our stay. She was fantastic, and personally catered to our every need. She even provided my partner with an extra chair to rest his swollen leg.❤️‍🩹 It didn't feel like we were in a resort or hotel; It felt like we were with family. With that being said, we are looking forward to our next stay at Coco Lapalm.❤️

Stayed in May 2023

The staff is so sweet and how clean everything is kept. I love the cocktail hour and the lunch bar.

Stayed in May 2023

Both dinner and breakfast were great. Good had great flavor.

Stayed in April 2023

nothing

clean, stAff very friendly, polite, respectful. beach clean, quiet. food excellent and reasonable. cheery. close to shops, supermarket. safe. has own taxi service for airport and outings. excellent air conditioning.

Stayed in April 2023