I carried my 2 yr old son with us and was charged adult charges for him, this was not fair to us as my son naturally could not eat as much as we could and enjoy the facilities as much as we could, majority of the things offered my son definitely could not partake, therefore instead of paying adult prices for a 2 yr old, kids should cost significantly less. We didn't feel included in the day activities, it was obviously geared towards the overseas guest, the trivia questions they were asking were not for Jamaicans, therefore the local guest were left out hence couldn't win giveaways, which was not fair. Don't bring back the Micheal Jackson dancers they were corny.

The food was good even though variety was limited, the chefs and waiting staff were friendly and helpful.

Stayed in March 2025

Rooms weren’t available at 3pm check-in time. No wash cloth provided. Ice cream is only provided at one restaurant that is only open for a couple hours. The snack bar which is open when the restaurants weren’t only had two choices of meat and only French fries for the side.

Security, Location, ocean front, drink selections, on-site vendors, taxis, and activities.

Stayed in February 2025

Beach setting

Stayed in January 2025

Customer service with a smile 😃 goes a long way. Call ended by front desk after being told run to pick up iron from lobby at 7pm on 12/22/24.

Liked the pork soup with beans, and curry goat. I liked the beach.

Stayed in December 2024

Ants in the bathroom and room Ripped curtains Desperately in need of a full refurbishment both inside and outside

The Seaview The beds very comfortable Storage space in the room The food selection

Stayed in December 2024

The room was below standard

The food was delicious, it exceeded my expectations.

Stayed in October 2024

The wifi was weak all through the property. Food was just ok.. The newer side of the property was far superior.

The location was beautiful..my room have was full on ocean view...everything else was mediore including food and service

Stayed in September 2024

The rooms did not have a sofa , refridgerator, and the beds were too small for double beds.

Stayed in August 2024

The beds weren't as comfortable and the room wasn't as clean as we'd like.

The entertainment staff was amazing and very friendly. It was nice knowing that there were activities to do to help enhance our stay. The shows at night were great, I liked that it wasn't the same thing every night. The drinks were great and it was Nic

Stayed in August 2024

Some amenities were nit in the room at check-in (we were very late), and they weren't provided until next morning, after a second request was made. There was also a long wait for dinner and when the buffet line opened, there wasn't a wide selection to choose from.

Staff was friendly and accommodating

Stayed in July 2024

Not much activities for children and the food variety was not great.

Property was clean and the beach was beautiful.

Stayed in August 2024

I hate the rooms

It’s beautiful and clean

Stayed in August 2024

Staff very rude, late to get checked in, wrong bed accommodation, the two properties didn't communicate and information causing me to jump around just to get food

Close to doctor's cave, good entertainment, nice waters

Stayed in July 2024

the disco was sad - we went every night and it was empty so we did not stay

the staff members were outstanding and the view was unmatched - we had a ball!!

Stayed in May 2024

The rooms need some work,the air conditioning wasn't working properly there was problems with the drainage and plumbing, the housekeeper took the towels and didn't replace them. The rooms smelled musky like they weren't used for a while and was closed up.

The food was satisfactory, the entertainment every day was a nice touch. The entertainment team is very multi talented. Kudos to sweetness and Zoe.

Stayed in May 2024

The food was limited. The property needs severe maintenance. The lobby was uninviting with its cracked tiles and broken items. The bars are falling apart. The food was inconsistent in flavor. If you don't get to the buffet within 30 minutes of its opening then there's nothing to eat.

The location was good. The food was ok. At night the light camouflages the disrepair surroundings making it look almost magical.

Stayed in May 2024

NEVER heard of a Hotel that did not give RAGS with Towel!!! Mildrew in the bathroom side walls! Sand under the sink when we just check in Food selection poor and tasteless AC NEVER WORKS!! Staff so serious, only a few showed any interest in the guest! No elevators up 4th floor.

the entertainers did their VERY best!! The Beech was clean The pool was vibes!!

Stayed in May 2024

Food wasn't very good, limited variety day to day. Desserts and pastries all tasted the same. One morning there was not any hot food left even though still 1.5 hours left for breakfast.

Staff were very friendly, great beach at sister property we were able to use.

Stayed in May 2024

Little to no hot water. Elevator out of service. Leaking appliane in the room. No kettle, fridge. No smart tv only cable tv. Room not properly cleaned.

The ambiance was good. Staff was helpful and friendly. The food wasn't bad.

Stayed in May 2024

The food was bland and not Jamaican the music was all rap which i feel defeats the purpose of having a “Jamaica experience “ room was very decent . ;make sure you stay at the new resort as there is 3. No fridge in the room. and the hair stylist said she only took cash never giving me an official app , i went to the receptionist to ask and she told me they did take card . The receptionist went to speak to the hair stylist and she ended up telling her a different story stating she does take card just doesnt have out hair color ? I decided to just leave it alone. Staff was very friendly otherwise. Overall not my on my list to come back to this resort.

Beautiful beaches! Hotel room very nice .

Stayed in April 2024

Leaking air conditioner & shower clogged so bottom would fill with water

Overall was a great stay with great staff and good food

Stayed in April 2024

Unfortunately, we were dissatisfied with certain meals provided and noticed that the room and bathroom could use some improvements. Additionally, the practice of providing only one bottle of water per room needs to be addressed. It would have been more appropriate to provide at least four bottles per room for the day.

The staff we encountered were all so polite, but I have to give a special shout-out to Tiana Bryan from the dining department. She was incredibly warm and welcoming, which made our day even better. And let's not forget about the stunning scenery.

Stayed in April 2024

Limited options on the food.

Pool

Stayed in March 2024

the speed of service was very slow. For example we waited a hour for two sides of fries.

Stayed in March 2024