No refrigerator in the room and I had medication that needs to be refrigerated. Very few fruit options in buffet, No authentic jamican dish during my stay even in the booked restaurant. Fake beach.

Stayed in June 2024

Nothing about then they are all theifs

Nothing good about it All our money got stolen by a member of staff there

Stayed in June 2024

View

Stayed in May 2024

We had to move/upgrade to the newer property because the accommodations at the older property was less than satisfactory.

Exceptionally staff with a hard working and outstanding manager.

Stayed in April 2024

Service, room, ambiance

The beach

Stayed in May 2024

The bathroom was dirty as well the room they gave us with one bed after a request for two beds were confirmed. They gave us a room change next day, after giving us a hard timed, which was somewhat better, but there was a lizard seen in there. The eating area has a wooden floor section which is hazardous an accident happens there regular based on staff feedback after I had an accident there. I was directed by a staff to sit and wait for an order in said area; upon attempting to sit the slender plastic chair leg fell through the wooden crack causing me to have an accident. Though staffs were close by, none came to assist me only other guess rushed to help me. I made a report to the manager on duty shortly after and about 2 hours later guess manager and the security personnel came to take a report...staffs were rude and complaining that management don't like to pay gratuity hence why they pass on their disgust to the guess....it was a very disappointing stay which ruined our mother's day weekend, now i am left with an injury which the whole staffing team knows about and no one check back to find out if i was doing better....but on to the next step! .

The location to the airport.

Stayed in May 2024

I wish the list and found was better

The staff are fabulous. I enjoyed the entertainment and always found something to eat

Stayed in May 2024

This place is pure TRASHtastic 🚮. Arrived and staff was great. Per policy we got a wristband that if for some reason you would lose it would cost more than a lost key. If you want to label yourself as a tourist no matter where you go you are stuck with it. It’s 2024 but they supply you with an actual room key that goes around your wrist, not a key card but an actual physical key 🔑. If you have a chance to stay at the other property go ahead and request it and here is why. Had 2 separate rooms and they were the same but different… let’s start with the bathroom. I wasn’t sure if i should shower with my sandals or bare feet as the tub had black markings all over it, it was terrible and in both rooms. One toilet would not stop after you flushed unless you jiggled the handle. One room was missing a refrigerator as well as an iron and iron board. One bed looked more comfortable than the other. For one room I was giving an actual lock for the room safe as the other one was digital. Now let’s discuss the dining options breakfast was good. I didn’t get to each lunch, but I was told by other family members it was less than desirable so lunch was eaten outside of the property. The night we tried to have dinner it looked less than desirable and so when I tried to eat at the other property I was told I couldn’t. On Saturday’s they apparently have some sort of special party so guest at Decameron cannot eat there, so we left and had dinner elsewhere. This is not a bang for your buck property, this place is in desperate need of a renovation and probably should be a 1 or 2 star property. Stay Away and save your money and go anywhere else.

The staff and location. Breakfast was good. View is nice.

Stayed in April 2024

Supervisor at front desk was not professional to staff...food was always cold and not much options.. food seemed to be repeated if it wasn't finished for a day..restaurant and bar if often out of items.. staff was not pleasant (grill staff)

Nightly entertainment was ok

Stayed in April 2024

The property was ran down. The food was not good. The elevator didn’t work deciding during the balcony was broken. It looked old needs to be remodeled.

The staff was nice

Stayed in April 2024

Activities, food 😋 the shows, Everything is a walking distance

The weather the staff exspialy Zoe Sweetness Feirce Stephanie Shannakai and Brandon

Stayed in April 2024

Not enough bathing soap, wash clothes or towels. Had to request and wait a while.

The location was great. Less than 10min from the airport!

Stayed in April 2024

Room was a mess, room looked like a out of order room they threw us in, the room did not worth my money. Was there for my birthday and no one was there to decor my room upon arrival. The black was as run down as a broken truck! I had to buy food outside because nothing was there for seafood eater like myself, the tub in the room need to replace, the phone doesn’t work properly, there’s a frame in the room that they throw behind the table because they were too lazy to hang it up. No coffee or tea in room, everything was a disaster except the staff.

Staff! Ladies at the restaurant was Great and also Daniel at the Al a carte restaurant. Roxanne at reception was great as well.

Stayed in April 2024

They have not painted in years

The proximity between the Beach ,the Bar and Bedroom cannot be understated, it’s close!

Stayed in April 2024

Room. Phone was not working , no elevator .food and activities were limited

My checking and the restaurant staff

Stayed in April 2024

Didn't like my room it's felt old fashioned couldn't get a peaceful sleep too much noise coming from the room next to me ,need sound prove under the door u can see outside, furniture definitely need change the face base need fix smell raw .

Love 😍 everyone at the front desk Staff was amazing, lovable ,wow the bar denters excellent work

Stayed in April 2024

there was a rude and unhelpful bartender outside by the pool area, I don't think that guy should be working with the public or retrain...he has no customer service skills.

I like the all inclusive and the free events and the activity that came with the package.

Stayed in March 2024

The AC in my room didn’t work properly. There was a ahold variety of foods and drinks The hotel does not manage issues properly and they do not worry about giving the guests a solution

The beaches were nice

Stayed in March 2024

Old rooms, rude staffs and food was ok only. Vibe was not great.

Nothing.

Stayed in March 2024

Jamaica was an interesting experience for us. We felt like we were unwanted. The vibes were WACK. Not sure we would ever go back. The hotel wasn’t bad though, everything was just expensive and people are rude.

The food and people in this hotel were fantastic. Also the entertainment.

Stayed in February 2024

longer pool times all close at 5p things to do after 4-5p not many activities during day unless u went off resort

Food was great but was only allowed at certain time of days and no snacks or non alcoholic beverages available unless pay for at gift shop Staff was amazing, very welcoming and talkative getting to know the guests.

Stayed in February 2024

I have stayed at this hotel previously in 2022 and it feels and looks well used and lacking in maintenance and upkeep

Beautiful Location

Stayed in February 2024

It was not worth my money, the room we got the shower was chipped uncomfortable, no iron or iron board took an entire 24 hours before receiving it and the entertainment was boring not much variety restaurant reservation for special occasion could only facilitate 10 people

Nothing

Stayed in February 2024

Requested a quiet room, but we were put in a room very close to the lobby so the loud evening entertainment was very disturbing. We mentioned our dietary requirements at booking, were assured there would be plenty of options, but the reality was that the options were extremely limited and the labelling of food was poor. The staff were not particularly helpful when asking about the food, or providing any suitable alternative options. When booking I mentioned it was my partners birthday during the stay and asked if there could be anything special arranged to help celebrate. I was told something could be organised. On checking in, I asked again, and was assured something could be organised, we booked the restaurant for the evening of her birthday and was instructed to tell the staff when we got there. I told the staff about this when we got to the restaurant, but nothing was done; a table next to us had special arrangements made for their occasion (including a bottle of sparkling wine). Very disappointing. Thankfully we only spent 3 nights there, and had much better experiences in Airbnb's, guest houses and hostels for the rest of our trip.

The bed was comfortable. The entertainment put of for New Year's Eve was fun.

Stayed in January 2024

I will never return

It was garbage, food everything trash!

Stayed in December 2023