needed a bigger area clean in the beach water. to much seaweed

the beach view from the room

Stayed in July 2022

the wait for food was ridiculous. and staff would sometimes treat you like you are invisible.

food is mostly well done. the best thing about the establishment is their food.

Stayed in July 2022

Nothing else was to my liking most of the staff was horrible we got the wrong room was told it would be rectified the next day never happened we didn’t get our room until late short of towels everyday food was horrible I would never recommend this hotel to anyone

location

Stayed in July 2022

The entire hotel should be demolished. The walls have black mold and the rooms smell like fungus.

The beach

Stayed in July 2022

the property is very outdated. Bathrooms were old and dirty looking. the property seriously needs updating.

the staff was friendly and the entertainment was awesome.

Stayed in July 2022

Outdated. Food was marginal at best. I’m still dealing with gastrointestinal issues from it. You had to ask for everything repeatedly. Never got a bottle water in my room. I had to get bottled water from my friends. They give you a flimsy paper wristband and assume that you can swim in the pool and ocean with it on. Also if you lose said wristband they will tell you to go look for it and you’ll have to pay 20 dollars for a replacement. The resort is also in between an abandoned cemetery so ask them about that one. Did I mention the nonexistent water pressure from my shower? If I had to do this trip again I would’ve said No and stayed at another resort (this resort was not planned by me so this was the consequences of it).

It was near the airport and had ocean view.

Stayed in July 2022

Staff -poor customer service Food - variety lacking No beach towels No water in the rooms Rooms need modernising

Entertainment was good

Stayed in July 2022

Our room had plumbing issues.

The food was excellent!

Stayed in April 2022

No onsite parking Grill staff lack supervision, communication and customer service skills. Pre booking request for mattress topper was not dealt with. Even after asking the manager about it, it was never addressed. A day later i was eventually told there was none.

Entertainment was fairly ok, team did a good job. Bar service was good.

Stayed in June 2022

Nothing

Check in was exceptional we got there 3;30 didn't Check in until 5:15 (our fault went in the town first) the receptionist was excellent she went above and beyond it was my wife's birthday the next day and our reservation was made by her. At the restaurant it was amazing the chef she made salmon excellent 😋 👌 🙌 and our waitress was great. Big up our room attendant the pool attendant the entertainment wow great dancing and Leo wow he played that instrument .the gardener the buffet staff and the bartenders. Overall amazing. The view WOW

Stayed in June 2022

the Staff was very friendly and attentive

was very beautiful and well kept

Stayed in June 2022

Everything about the place was awfull

I would never go back

Stayed in June 2022

I was charged twice by the resort for my stay. I paid through Booking and at the resort. The facilities were terrible. I had a room that smelled like sewage… I only stayed one night and checked out.. I am owed $3000

Nothing at all!!!!!

Stayed in June 2022

There is no parking at the hotel either the car park....took too long to get a room even though the reservation was already made

The staff was friendly...the lady at the front desk was big help she assisted us the best way she knew how to

Stayed in June 2022

Rathid. Cracky wall, crack sink bathroon water in bowl running.annoying esoecially at night. Come do better than that. One pot meal with all white flour dumpling, jerk pork breaking your teeth. Wow

I didnt like anything about the hotel except for location The food wasnt up to standard and room was poor. Bathroom door couldnt lock, broke in the inches, sink cracky. Come on .Is this you call all inclusive. Check out what is entailed in all inclusive. Cant recommend anyone to this hotel

Stayed in June 2022

The night me and my husband got there the AC wasn’t working I got up at 3 o’clock in the morning can’t even sleep with a terrible headache😫

My view was beautiful 🤗

Stayed in June 2022

booked and paid for rooms that where not ready when we arrived. Waiting 6 to 7 your to get a rooms. and some rooms given where dirty. no one help us everyone blamed everyone. and the elevator didn't work

They layout of the property. The check in was horrible. we waited 6To 7 hours before being checked in.And 6 more hours to get the rooms cleaned. overbooked rooms first night was a nightmare

Stayed in June 2022

unfriendly staff no wash cloths had to ask several times for it

the food and drinks

Stayed in June 2022

The mix liquor an staff in the buffet area

The staff was excellent 👌

Stayed in June 2022

everything other then the location. The bar didn’t open on time elevator didn’t work one working plug in the room no safe for your items. The food was in one locations

The location is amazing

Stayed in May 2022

staff

location and good

Stayed in May 2022

I didnt like that there was a small unfinished room behind my bathroom doors with no covered ceiling n hanging wires. Reported to front desk but no one addressed

I liked the outdoor environment and food

Stayed in May 2022

NOTHING

EVERYTHING

Stayed in May 2022

food is not well maintained, room was VERY noisy throughout the night due to the security system pinging all night long. bugs can enter the room

close to the airport

Stayed in April 2022

VNeeds more vegan food

Sharon from housekeeping clean the room very clean

Stayed in May 2022