West End Road, Negril, Jamaica
#1 of 51 hotels in Negril
Guests' ChoiceBased on 316 hotel reviews
9.2Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.1
Staff
9.6
Value for money
9.0
Free Wifi
8.0
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Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: March 13, 2025
Tim
United KingdomThe shower curtain and, maybe a few aspects of the decor are dated (but, you know, it’s not claiming to be fancy!)
The room (basic, big, but clean: great linens, great service, great balcony, perfect view) excellent Bar, brilliant happy hour(s)!!
Stayed in February 2025
Reviewed: March 4, 2025
Meredith
United StatesToo many fake decorations in the room.
It was so private! Beautiful property! You have access down the stairs to Jump into the beautiful blue waters. You can also snorkel and see lots of life. The restaurant is great food for all meals. The bar staff is lovely. Parking was easy. I couldn’t say anything bad about this place! Location too! It really is a magical place with the most beautiful sunsets. I highly recommend to stay here :)
Stayed in March 2025
Reviewed: February 21, 2025
Jeff
CanadaCommon bathroom
Breakfast was good. Location is ok, a bit far out. Food was excellent. Bartenders were top notch. Room was always clean and tidy. Found the common bathroom dark. Needs more light. Peaceful and beautiful
Stayed in February 2025
Reviewed: February 6, 2025
Alex
United KingdomEverything was amazing. Location, sea, bar, food, staff, etc. I normally try and go somewhere new every year but may have to buck that trend for Negril and Catcha falling star
Stayed in January 2025
Reviewed: January 31, 2025
Justinb
CanadaAmazing food, friendly staff and the best views one could ask for.
Stayed in January 2025
Reviewed: January 31, 2025
Fulvio
SpainNada
The experience at this place was behind expectations. Food good, the room perfect. The sunset from the property was one of the best I ever seen in my life. Honestly this place allow you to reconnect with the world
Stayed in January 2025
Reviewed: January 21, 2025
Oliver
United KingdomThe cottage is right next to the bar at ricks - so between 7-10pm it’s pretty busy/loud with catamarans dropping people off from resorts.
Amazing private spot on the cliffs. Wonderful swimming and relaxed atmosphere. The cottages we’re bright and airy
Stayed in January 2025
Reviewed: January 7, 2025
Paul
United KingdomLimited voice of cocktails in Happy Hour.
Great location with sea views and access to the sea. The restaurant was really good as was the room.
Stayed in December 2024
Reviewed: December 21, 2024
Thomas
United StatesRick's Cafe is noisy and obnoxious next door but only for a short period in the early evening and only from part of the resort. It shuts down the nose around sunset.
Beautiful resort, very tidy, staff is attentive, no beach so no hustlers bothering you all day. Super comfortable beds.
Stayed in December 2024
Reviewed: December 11, 2024
Janna
CanadaBreakfast was not included - options were good but a little expensive. The ladders could be improved for accessing the ocean (the round rungs were slippery and hard on my feet).
The location is great - all the benefits of Rick's cafe without the crowds. The swimming was amazing, sunsets were great and the happy hour was good. Staff was always helpful and friendly.
Stayed in November 2024
Reviewed: December 2, 2024
Ian
SpainBeautiful hotel.
Stayed in November 2024
Reviewed: November 29, 2024
Jacqueline
United StatesNext time I will stay in a room with a much better view, and I look forward to that! Otherwise, all was well!
The breakfast was my favorite meal of the day because it was the most authentic traditional Jamaican breakfast of ackee and saltfish! Cooked to perfection every time, it was the perfect way to begin my day! Looking over the Caribbean Sea while dining was the epitome of paradise!! Also, everyone was NICE! Without exception, people were kind, accommodating, thoughtful, and clearly valued customer service!! From the folks in the front office, to everyone in the restaurant to the guard at the front gate, everyone was fabulous!! I was in the "Star" cottage, and it was perfect. Because I was remotely working, decent Wi-Fi was important and being able to work from the living room instead of my bed, or an uncomfortable desk, which is typical in many hotels, was great!!
Stayed in November 2024
Reviewed: November 13, 2024
Angel
United StatesStaff were very helpful and friendly. Room was clean.
Stayed in October 2024
Reviewed: November 11, 2024
Debbie
United StatesShopping options closer
The bar and dining area was very open and inviting. The food and drinks were very reasonably priced
Stayed in November 2024
Reviewed: October 17, 2024
Eyglo
IcelandNice hotel and really good location and food great
Stayed in October 2024
Reviewed: October 7, 2024
Stanberry
JamaicaThe views were stunning. The staff were warm and accommodating. The location was great
Stayed in October 2024
Reviewed: September 30, 2024
Santana
CanadaWow , what a beautiful property , every single person here was so welcoming and kind , at first we had booked the little Capricorn room but they where so very generous and kind and gave us a upgrade , I have nothing to complain about , the food at IVANS is amazing and they prepare everything fresh for you, not to mention how great all the people there where , they where so understanding to food allergies and stomach problems they really try to accomodate YOU . I am really impressed with the customer service . For me personally I would like to give a shout out to the life guard , such a sweet and amazing person , he really made me feel safe (not being able to swim). They provided life jackets and as mentioned life guard was always there . We stayed here for 15 days and we would defiantly stay here again , it is very very close to ricks cafe about a 3-4 min walk , the property has 24 hour security and taxi services (that you can book accordingly) , every staff here that I met is very helpful , understanding and kind . Thank you so much to everyone at Catcha Falling star ! I hope to see you all again soon ❤️
Stayed in September 2024
Reviewed: September 17, 2024
Vlad
United StatesThe rocky access to the water!
Amazing everything. Room, staff and location. Beautiful access to the ocean.
Stayed in September 2024
Reviewed: September 12, 2024
Hubert
CanadaCable/Television Network was down 🥲
Excellent view of the ocean and other property 😮
Stayed in September 2024
Reviewed: September 3, 2024
Míková
Czech RepublicEverything was perfect.
Beautiful view, Spacious accommodation. Very good food cooked in the restaurant. Nice and friendly staff. Night sky was breathtaking and jumping into the sea from cliff as well.
Stayed in September 2024
Reviewed: August 31, 2024
Lucy
United KingdomOnly thing is I wish was live entertainment a couple of times a week, if did that then would be a solid ten
Our duty time here, love this hotel, everything is amazing, service, happy hour, rooms, you won’t be disappointed
Stayed in August 2024
Reviewed: August 17, 2024
Ana
CroatiaI would just like to say all praises to the general manager, Cassandra, who made our stay exceptional. she’s a true example of a person who knows how to run a business. The resort is by far the most beautiful place that we ever been. Cassandra takes good care of people and good care of place.
Stayed in August 2024
Reviewed: August 12, 2024
Jackie
United StatesHonestly I can't complain about anything
Every thing was awesome, love the salt water pool
Stayed in August 2024
Reviewed: August 7, 2024
Stafford
United StatesNothing
View and suny
Stayed in August 2024
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