Mountain Spring Bay, Coral Spring, Falmouth, Jamaica
#9 of 19 hotels in Falmouth
Guests' ChoiceBased on 1279 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.6
Facilities
8.6
Staff
8.4
Value for money
8.2
Free Wifi
7.6
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End of dialog contentReviewed: April 4, 2025
Tashb
JamaicaOcean Coral Springs felt like more than just a hotel—it was like stepping into a whole new world. The property was clean, modern, and beautifully maintained. We loved the variety of restaurants, all conveniently located near each other. Our room was spacious and thoughtfully designed, with a walk-in shower and a hot tub to suit different needs. The toilet was separate from the shower area, which was a nice touch. The mini fridge was fully stocked, and even with a garden view room, we still had a great view of the pool. There was no shortage of fun things to do—the lazy river was a blast, and we really enjoyed the bowling alley. There was always something to keep us entertained. Overall, it was a fantastic experience, and we’re definitely looking forward to coming back. They owe us nothing.
Stayed in April 2025
Reviewed: March 22, 2025
Castellví
SpainSometimes it’s hard to find available beach or pool chairs—they’re all reserved, even though that’s supposedly not allowed, but no one enforces it. The restaurants fill up quickly and often run out of availability. The drinks and cocktails at the bar aren’t great quality.
The hotel is very new, well maintained, and clean. Excellent pools, bars, restaurants, and amenities.
Stayed in March 2025
Reviewed: March 12, 2025
Kamilah
United StatesI would have preferred a system to reserve cabanas. As there were people showing up at 5 am to put a book or another personal affect to "hold" the cabana and go back to their room, eat, roam etc when there are other people actively ready to utilize the cabanas. I would have also preferred the option of natural coconut water to drink aside from the vendor selling jelly coconut on the poolside.
I enjoyed the various privilege amenities. The vast selection of cuisine was a plus and the ability to customize meals per my dietary preferences. The pools from what I experienced were very clean. I also witnessed the staff starting around 5 am picking up miscellaneous items to maintain the standard of cleanliness. The staff were very welcoming for the most part always greeted me with a smile and warm words. As a solo traveler for this trip it was extremely important that I was comfortable and felt safe, the staff at OCS ensured that in every aspect.
Stayed in March 2025
Reviewed: March 7, 2025
Ann
United StatesSome staff gave contradicting information about how you get to go to Ocean Eden. When asking some staff when places opened they didn't know or gave the wrong time. You need to update website on more precise information on what the fees are to enjoy Ocean Eden. It was a big hassle trying to make reservations and app went down and we weren't able to get into those restaurants. Beach could be raked daily to look nicer.
The amenities, rooms, activities, restaurants, lazy river, pool.
Stayed in March 2025
Reviewed: February 28, 2025
Samantha
JamaicaThe overall experience was excellent
Stayed in February 2025
Reviewed: February 17, 2025
Yvette
United StatesThe location, it wasn't close to anything.
The resort itself was nice, as well as the staff.
Stayed in February 2025
Reviewed: February 10, 2025
Jheanelle
JamaicaOverall the room was great but some of the drawers and closet were hard to open and stuff.
I loved the variety of the restaurants on the boulevard and all the activities from bowling and the vr. Also appreciated the food and the staff, everyone was super healthy. Love love love the lazy river.
Stayed in January 2025
Reviewed: February 7, 2025
Rudi
JamaicaRestaurant closures
Every thing
Stayed in February 2025
Reviewed: January 26, 2025
Yolanda
JamaicaThe staff didn't greet u or say good morning. They all wanted to sell me weed .I didn't like that once we go and the beach the guys on the side wanted to sell us drugs
The property is big and clean
Stayed in January 2025
Reviewed: January 22, 2025
Jean
United KingdomThere wasn't a wash line in the bathroom to hang hand wash items like underwear or wet swimwear to dry.
The selection and variety of restaurants.
Stayed in January 2025
Reviewed: January 21, 2025
Romaine
JamaicaSome of the staff dont treat locals the same has the person from overseas.
The place is nice and clean woild recommed every that
Stayed in January 2025
Reviewed: January 4, 2025
Winston
United StatesEverything great
Nice property
Stayed in December 2024
Reviewed: January 3, 2025
Ricketts
JamaicaI like everything
The breakfast was good I think they should have a more wider menu
Stayed in January 2025
Reviewed: January 2, 2025
Dacosta
JamaicaAlcoholic beverages were weak and limited
The lazy river
Stayed in December 2024
Reviewed: December 30, 2024
Yasana
JamaicaOcean coral spring is a very beautiful and modern resort with gorgeous views and lots to do for both adults and kids! I went there with my family of 4 to celebrate our son’s birthday and we had a blast! From the moment that we arrived we were greeted by bright welcoming smiles. Philip assisted us with getting checked and making arrangements lovely reservation for our son at the Sakura restaurant. He arranged a happy birthday cake delivery and we got an amazing team including supervisor Errol and chef Alex who sang and engaged with our son and made him feel super special on his birthday. That was the whole aim of this trip and therefore it was wonderfully accomplished. A big thank you to those who made this day special.
Stayed in December 2024
Reviewed: December 30, 2024
Rajashree
United StatesStaff were not very nice
Great clean property. Good distance between various restaurants, pool, beach, lazy river Comfortable clean rooms
Stayed in December 2024
Reviewed: December 24, 2024
Mandy
United StatesThe Privilege Travel Club Meeting. They said 60 minutes, turned into 2 hours, we said we only had an hour, but were there 2 hours. We told them we would not commit to an answer after they did the "presentation" and we need to think about it before committing to anything. Still kept talking and trying to keep us to convince us to take their Privilege Travel Club deal. I had to stand up and say we were leaving. My MIL had to get back to the room to take her medication, and yet the Manager tried to ask for more time. We were robbed out of 2 hours of what was supposed to be a relaxing vacation and family time for us. We should have never said yes when we first arrived, but we had no idea that it was going to be a high-pressured sales "presentation". The Beach is rocky at point of entry.
The welcome we received in the lobby at check-in, valet service, all the Staff, and entertainment, the All Inclusive aspect, the Swimup suite, Sports Bar, Martha's Market, Sugarcane was good food (wait for food was too long), Route 66, Mike's Cafe, the pools and swim up bar, lazy river, the lobby was beautiful, the views of the Caribbean Sea-breath taking, and Staff-I mentioned twice because they were amazing, so friendly, welcoming, and by end for some they become not just Staff, but new friends.
Stayed in December 2024
Reviewed: December 18, 2024
Love19
JamaicaIt lack entertainment, rooms needed thorough cleaning on arrival to the room, staff needed to separate private issues and work, restaurants closed earlier than the intended timing. The cafe shop was good but one or two server had serious attitude problem.
The food was good, spacious environment and few activities present.
Stayed in December 2024
Reviewed: December 13, 2024
Monique
JamaicaThe check in was fine but the front desk service was horrible getting a room was an issue also and for a family hotel why wasn't the room have any safety locks on the inside my child could easily pulls the door and leaves the room and there wasn't much food selection at the buffet
The room was great and the facilities.
Stayed in December 2024
Reviewed: December 12, 2024
Brittany
JamaicaThe food. Could be way better
The place is nice
Stayed in December 2024
Reviewed: December 5, 2024
Mair
JamaicaMost restaurants were closed
Clean
Stayed in December 2024
Reviewed: November 28, 2024
Monique
JamaicaThe cleaning staff was a disappointment. We checked in on Saturday night and had to beg for the room to be cleaned on Tuesday morning. We called and requested towels from Sunday and we never got any until Tuesday.
The night ambience
Stayed in November 2024
Reviewed: November 28, 2024
Kimone
JamaicaI didn't like the attitude of one of the female bartender at the pool, she was disrespectful. I think that this was because of my skin complexion,the fact that I didn't have an accent, the fact that I wasn't a tourist she was being rude.
I liked the ambiance, I liked atmosphere, too much chlorine in the pool thou. I think that there should be more buffets opened for service for dinner.
Stayed in November 2024
Reviewed: November 22, 2024
Siobhan
United KingdomHousekeeping was slow, food not that great, service was 50/50 - some really great staff, some completely rude at the bars, Staff not always the most friendliest, hard sell of the Privilege Travel club was long, look out for the agents.
Lots to do on the resort, Resort was beautiful some fixtures could do with refreshing, Good facilities, beach was lovely, rooms were big and clean - could do with a little updating.
Stayed in November 2024
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