1 Kent Avenue, PO Box 467, Montego Bay, Jamaica
#15 of 32 hotels in Montego Bay
Guests' ChoiceBased on 1044 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
8.0
Free Wifi
7.3
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End of dialog contentReviewed: December 26, 2022
Naomi
United StatesThe road noise and the late night music and partying.
The location! We were able to walk to the beach, Starbucks and all the places we wanted to eat.
Stayed in December 2022
Reviewed: December 25, 2022
Sunshine
United KingdomLocation
Stayed in November 2022
Reviewed: December 20, 2022
Tianshu
Canadathe pool and the bathroom could be cleaner, but it was good value for the price.
the bed is very comfortable. breakfast is quite nice and very friendly front desk!
Stayed in December 2022
Reviewed: December 14, 2022
Marsh
United KingdomNothing really.
Lovely set up. The two storey properties made it seem more personal. Very clean and in the process of being re-decorated. Food, top class! very tasty, beautifully cooked and a great variation. Staff were exceptional, friendly and really helpful.
Stayed in December 2022
Reviewed: December 11, 2022
C
Few amenities.
The location.
Stayed in December 2022
Reviewed: December 2, 2022
Tela
United Statesmy balcony door it was a damaged and hard to close . but it was nice
it was clean and staff was nice
Stayed in December 2022
Reviewed: November 30, 2022
Sunshine
United KingdomOne particular receptionist staff wasn't very pleasant
Location space cleaneses
Stayed in November 2022
Reviewed: November 30, 2022
Clb🌞
United StatesOutside bar area needs something to give a bit more shade & coolness.
Home away from home. Staff excels in hospitality. Convenience due to location, onsite restaurant and again...STAFF is key to all that I love about Toby's 😉
Stayed in November 2022
Reviewed: November 22, 2022
Shamika
United StatesNothing bad to say
always clean. bartender has always made my stay awesome this was my second time coming!wonderful customer service young lady made the room special for my honey moon stay.. GREAT ALL AROUND!
Stayed in November 2022
Reviewed: November 19, 2022
Errol
United StatesLocation was close to everything
Stayed in November 2022
Reviewed: November 18, 2022
Sonya
United StatesThe rooms need an upgrade.
It was cozy and comfortable. For the most part I would also consider it safe.
Stayed in November 2022
Reviewed: November 17, 2022
Sharon
United Kingdomthere hotel was being improved so there was drilling from 9am to 4 pm. When I complained I received a full refund from the hotel for the day I was affected.
great location, staff, breakfast and facilities
Stayed in September 2022
Reviewed: November 17, 2022
Ruthann
United StatesCheck in process Agent was unfriendly didn't smile. Room needs mini bar fridge
Cleanliness of room friendly dining room staff and Bartender
Stayed in November 2022
Reviewed: November 16, 2022
Jaye
PanamaThe lady who came in for the morning shift tried to be slick for $5 when I was checking out by saying the rate I had paid was incorrect and to pay $5 dollars extra I told her no way I already paid for my accommodation upon check-in with my credit card and that is what my booking rate is and what the guy the night before checked me in with so there for she needed to go talk to him which seem he is the manager or owner's son she got quiet and jumped back on the phone when I dropped the two key cards on the counter and walked off (be aware of Jamaicans tricky tricks) Also WIFI was an issue there
Check-in was great and smooth and the place is clean and nice and quiet but the wifi was not working for all guest
Stayed in November 2022
Reviewed: November 11, 2022
Mrs
United KingdomNothing
The peaceful calm
Stayed in November 2022
Reviewed: November 11, 2022
Paula
United Statesreception made a key for a person not on the reservations.
close to center city
Stayed in November 2022
Reviewed: November 7, 2022
Angela
United KingdomAll services
Excellent customer service
Stayed in October 2022
Reviewed: November 7, 2022
Douglas
United Kingdomroom could have been cleaner- fairly expensive
Good bar and food was good. air con was good. comfy bed
Stayed in November 2022
Reviewed: October 17, 2022
Setutsi
United Statesdirty towels and no floor mats or rugs
restaurant on property
Stayed in August 2022
Reviewed: October 15, 2022
Katrien
BelgiumThis is not a big, luxury resort you have to keep that in mind.It is a bit older, although well-kept and clean but it shows a bit of wear-and-tear.For us this gave it lots of character and a very local-feeling but don't expect glitz and glam. The shower could use a bit more water pressure but that is just a minor detail.
This little, friendly resort is everything you can wish for if you want good value for money and excellent service.It is very well situated on the corner of the hip-strip, walking distance to all shops and restaurants in Montego bay.You are only a 5 minutes walk away from Doctor's cave beach and some other local beaches.The rooms are very spacious with super comfortable beds and a big terrace.You have plenty of cupboard-space, a nice big t.v. with lots of U.S. and local channels.The rooms are cleaned daily with fresh towels and shower products..The hotel serves excellent breakfast dishes, U.S.-and local style.There are 2 nice , clean pools with plenty of loungers,, one is quite big and is a saltwater pool, you can use them late at night and there is always nice music at the little pool bar.The gardens are well kept.The staff is amazing: super friendly, helpful and professional, from the front-desk staff, the restaurant servers /barman and the maintenance staff: everybody greets you with a big smile and is always there to assist you.They made us feel very welcome and cared for.The resort also had a very friendly driver who can take you on excursions, the airport....for a reasonable price. I can only recommend this small resort if you want to stay close to the action in Montego bay, local-style and for a very reasonable price.
Stayed in October 2022
Reviewed: October 12, 2022
Shiv
United Kingdomsome staff members were not interested in the job at all and the breakfast was not to standard. it’s an outdated hotel but location was great
the swimming pool and the room size .
Stayed in August 2022
Reviewed: October 11, 2022
Marcia
United KingdomVery close to the airport and the shops on the hip strip
Stayed in October 2022
Reviewed: September 23, 2022
Dowe
JamaicaThe food wa
The Room
Stayed in September 2022
Reviewed: September 22, 2022
Orville
United Statesthe up keep of the property
staff
Stayed in September 2022
Reviewed: September 22, 2022
Macauley
United StatesThe hotel is a bit dated. We were there during off peak season, but they still accommodated us like it was spring break.
The staff is super helpful, they will accommodate your every request. 50m from the beach that the community swims at every morning.
Stayed in September 2022
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