1 Kent Avenue, PO Box 467, Montego Bay, Jamaica
#14 of 30 hotels in Montego Bay
Guests' ChoiceBased on 1038 hotel reviews
8.0Cleanliness
8.4
Comfort
8.3
Location
8.9
Facilities
7.9
Staff
8.7
Value for money
8.1
Free Wifi
7.3
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End of dialog contentReviewed: August 7, 2023
Sandra
United StatesVery clean
I enjoyed were the pools and restaurant the staff were nice
Stayed in August 2023
Reviewed: August 6, 2023
Jayda
United StatesBreakfast isn’t included.
It was clean!!! Air conditioned and a reasonable price.
Stayed in August 2023
Reviewed: August 5, 2023
Leslie
United StatesBreakfast menu was good! Variety of foods to choose from!
Stayed in August 2023
Reviewed: August 3, 2023
Sandra
United StatesResorts landscape is a nice view and the restaurant serves great food
Stayed in August 2023
Reviewed: July 29, 2023
Lakeitha
United StatesHad ant issues but brought bug spray, noise from the strip was 24/7 but it wasn’t too bad but resort was quite
Everything was great a little out dated but it was nice and safe, very clean staff was great and food was great
Stayed in July 2023
Reviewed: July 24, 2023
Michael
JamaicaMy car was damaged and there was no camera in the parking Lot and no one could provide any details about it
Stayed in July 2023
Reviewed: July 14, 2023
Allison
United StatesStaff issues this visit. Front desk staffer was rude. I’ve paid the same price for the last five stays and was there one week earlier overnight. I was out in a room without a refrigerator, was told it’s not a guaranteed amenity and was told it would cost $10.00 nightly for one. Someone fixed the problem Ana said it was complimentary. If I have to pay for a refrigerator l, I will likely lodge somewhere else next time. I will be getting clarification before I book another stay there. And with perhaps staff shortage at the restaurant, I was expected to walk and pay for meal at the front desk and the front desk had me walk my own check to back to the restaurant. They could’ve handled that, I’m not a waitress and they likely want a tip for service?
Location. I’ve stayed there several times
Stayed in July 2023
Reviewed: July 13, 2023
Harriet
United StatesLocation and staff.
Stayed in June 2023
Reviewed: July 8, 2023
Allison
United StatesThis trip there were baby ant everywhere on counter by the tv and in the bathroom. They needed to spray
It’s location. Staff is usually friendly I’ve stayed here two prior times
Stayed in July 2023
Reviewed: July 7, 2023
Pinnock
United StatesFood options
Location
Stayed in July 2023
Reviewed: July 6, 2023
Trisha
United StatesThe rooms were so hot upon arrival. We had ants and termites in our rooms and the beds were very uncomfortable. We had four rooms and none of them were next to each other. Resort is a generous term to apply to this hotel.
Check in clerk was very friendly
Stayed in July 2023
Reviewed: July 5, 2023
Ricardo
United StatesI didn’t like that the gym was very outdated.
I enjoyed the property’s pool, very clean. I like the location of the property.
Stayed in July 2023
Reviewed: July 4, 2023
Angela
United StatesWe primarily booked this hotel due to the proximity to the airport. It had everything we needed and was perfect for a 1 night stay. The staff were all very helpful and accommodating.
Stayed in April 2023
Reviewed: July 3, 2023
Maxine
CanadaWifi was terrible Ants were everywhere in the room. Parking was terrible
Location was great The room was ok
Stayed in July 2023
Reviewed: July 2, 2023
Merlene
United Statesfirst there's no fridge in the room, no microwave, no iron plus board , the phone in the room doesn't work also there was ants in the bath room the towels are old they change color also the wash cloth, it look like they limit you the towel and wash cloth reason why i say this is because two of us in the room and it only two towels and two wash clothes if we need extra there's none we can't call because the phone isn't working .
The scenery is beautiful the staff are very nice i like the resort i would come again but with conditions. if you up grade the room's.
Stayed in June 2023
Reviewed: June 25, 2023
Pearl
United StatesGreat scenery. Rooms clean with good AC and hot water. Great place to take pics because of the beautiful gardens. Food at the restaurant is good and reasonably priced. You can literally get a good dinner for $10. Two nice pools and Toby's gets a plus for warm water in the pool. You can use the pools late nights because the water is heated. Great welcoming staff.
Stayed in June 2023
Reviewed: June 23, 2023
Nicole
United StatesThe place needs a lot of updating and it shouldn’t call a resort at all. There was a lot of maintenance things that needed fixing, a lot of mosquitoes are in the room by That was not good at all.  The air condition unit needs to be fixed because it took till 11 at night to get the room cold and it was filthy because no one ever cleaned it so he had a lot of dust and oh my god that’s just like wow not good if you have sinus in health issue, it’s not the place for you to go. I called Tony’s results Tony’s emergency because if you have an emergency, then you might as well just go over there and stay for that one second but not as a week or a couple days at all,but again staff was amazing and that’s only reason why we stayed for that one night.
The staff was friendly and very helpful.
Stayed in June 2023
Reviewed: June 23, 2023
Elizabeth
United StatesThe bathroom was a bit dirty and the shower did not work very well.
I loved the room and bed.
Stayed in June 2023
Reviewed: June 22, 2023
De
United StatesThere were bugs flying are room.
The price was ok for the place.
Stayed in June 2023
Reviewed: June 21, 2023
Rochelle
CanadaThe room wasn't great. Two uncomfortable twin beds for two adults is ridiculous.
Stayed in May 2023
Reviewed: June 20, 2023
Florencia
ArgentinaI would include more options for vegetarians at the restaurant.
The room was very comfortable and safe. Everything was clean and the persona was very nice. The food from the restaurant was also good! Its 5min walk to Dr caves beach
Stayed in June 2023
Reviewed: June 19, 2023
Jamilla
United Statesno air in rooms, bugs crawling in the rooms
Stayed in June 2023
Reviewed: June 10, 2023
Ollie
Francenothing
we like the location and friendly staff
Stayed in April 2023
Reviewed: June 5, 2023
Clb🌞
United StatesLOVED everything
The freedom from a commercial tourist environment.
Stayed in June 2023
Reviewed: June 3, 2023
Marie
JamaicaRoom was musty & had water damage on walls
Good overall breakfast especially local dishes
Stayed in June 2023
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