Check in could have been better. Lots of e mails and then had to phone when I got there. Should have been a simple self check in with a lock box for the key

Good location

Stayed in March 2025

Room was too small and large luggage’s are a problem because there’s no elevators

Near to Ueno Station, Ueno Park and Ueno Zoo. Very clean

Stayed in February 2025

The room for 3 was small if we brought 3 big suitcases, and there was no elevator, so it's hard to bring the suitcases up. Also the stairs are quite small.

The room is clean, the amenities and utilities were perfect, like a small studio apartment. The location was close to so many train stations and convenience stores, and also walking distance to asakusa.

Stayed in January 2025

Stairs

clean and easy check in and check out

Stayed in January 2025

Location was very convenient, room was spacious.

Stayed in November 2024

Near to major train stations. Just enough space for me to pack my items. Room rate matches with facilities given. Though small unit, all facilities are sufficient for me for my last day of the trip in Tokyo.

Stayed in December 2024

The bed was quite hard and so for me not comfortable. Better mattress and pillow would make for a big improvement

Location was perfect, rooms were well maintained. Staff were quick to respond and friendly.

Stayed in October 2024

The code pad did not work seamlessly. Since the hotel does not have a reception it was be a bit tricky. But luckily they had an awesome emergency whatsapp number that responded within 1 min even though it was already after 9PM. This resolved the issue for the rest of the days.

Big for Japanese standard and very clean. Room had everything we needed. Shower also had a decent pressure! And we liked that the toilet was separated from the shower.

Stayed in October 2024

Stayed on 4th floor, so needed to haul the luggage through long flight of stairs. Beds were hard.

Location and convenience to restaurant and metro. Suite was larger than expected to accommodate our family of 3 and luggages. Umbrella was available

Stayed in September 2024

There is no elevator in the hotel with 4 floors, so if you are women with big luggages and dont want to bother the hotel staff, should consider!

The staffs are very nice & supportive, they help us bring our luggages to our room. Thanks for your support!!

Stayed in September 2024

The top bunk bed mattress was way too thin and super hard. They were very insistent about paying in cash but that was not a problem for us. But lots of messages about payment but maybe they had been ripped off in the past. Still we highly recommend 043.

Clean tidy and well thought out small room that had everything we needed. Great to be in a quiet neighbourhood but still close to train stations and convenience stores. They let us put our bags in room early at 11am while they cleaned which was very courteous.

Stayed in September 2024

I did not like how small the beds were especially since I did book a suite for 3 people. However, I understand this was mostly an error on my part. At least now I know, if I plan to book again for 3 or 4 people I should go ahead and get an extra room for more space.

The location is about 10 minutes away from the Yamanote line, I used the Okachimachi station because it seemed easier when coming from the Haneda airport. The instructions given by the Staff were helpful though, if I knew the Metro better it would have been a shorter walking distance. I did like that there was a 711 and a Family Mart only five minutes walking. Plus, I was able to easily walk to Akihabara. It was also one stop away from Ueno Station, which I enjoyed because I was able to navigate around Tokyo easily. Please don't be deterred by the walk because there are a whole lot of Restaurants along the way. I wished I had stopped to eat in more places just because passing by them always made me hungry. There are detailed instructions texted to the Booking App about where to enter and the code to the door. I did appreciate the detailed information about the house rules folder located on the desk. The bidet information was also helpful since this was my first time using that type of toilet. Overall, a comfortable stay and detailed instructions.

Stayed in July 2024

It would have been better if there was a reception you could leave your bags at instead of leaving it in the corridor as this didn’t feel very safe.

I liked the room, the beds were very comfortable and shower and toilet worked well. Can walk to many stations easily. Hotel replies quickly to messages

Stayed in July 2024

It’s a little bit on the small size. But it’s understandable because it’s in downtown Tokyo

Location is great. It is clean and comfy

Stayed in July 2024

During our stay, we walked to the reception several times. Located under the building. But never open or anyone there

Spacious studio, compared to hotelrooms. Location was just a few minutes away from the shopping streets and Ueno park was about a 15 min walk. Convenient self check in.

Stayed in April 2024

If you're new to the location, sometimes GPS is not working in the area and Google Maps would point you in another area.

Location is good and a few blocks from Electric Town. There are several convenience stores with MiniStop being just 100m away. Nearest train station is Naka-Okachimachi Station.

Stayed in March 2024

There was a smell as you entered the property. Pillows very thin

Location for trains good Lots of restaurants around the area

Stayed in April 2024

Room was too small for 3 people not lot of space for us to put our luggage or sitting area but bathrooms was nice and big no elevator and the stairs don't have big space if you have a big luggage it hard to go up and down we stay on the 4th floor 😔

Easy to find and clean, Location was great about 10 to 15 minutes walking to train station close to convenient stores and restaurants 🙂

Stayed in April 2024

One of the mattresses (the top double) was extremely thin and pretty uncomfortable.

The location is fabulous for akihabara (Akiba) Although pretty small there is a good use of space

Stayed in April 2024

Very strategic place, there are around 4 or 5 stations near the accommodation. The staffs also fast response.

Stayed in February 2024

Initial check-in instructions were not very clear.

Nice place in a walking distance from Akihabara station and main shopping area. Our room was small, but pretty well equipped and designed, good WiFi. Quick support from the office. Thanks!

Stayed in December 2023

Not much spare space, openning luggages would be a challenge.

The location is convenient.

Stayed in December 2023

While not really a negative (and the pictures and descriptions were very clear about it!), this is a small room that will barely fit a family of four. It might be great for a family of four from many parts of the world but for sure not those from North America with them huge BMIs (!!). Maybe the property manager is very polite and did not state so clearly so as to not hurt feelings of those with BMI greater than 25 (you know who you are chubby!, some of us are way beyond 25). For those from the US, I'd say this is perfect for a couple plus a kid. The stairs are narrow for many non Japanese who are not used to it. I saw a few struggling with their luggage up the stairs. Best to travel light. A great property without question that gives you a good experience of living in Japan. Hope you like it as much as we did.

Clean, well kept property with clear and timely communication about the check in and checkout process. Thoughtful instructions on using the appliances with guided pictures. Easy access to public transportation and some good restaurants nearby

Stayed in December 2023

The room smelled like cigarettes though it's a non smoking room. I had to air it out for a whole day to get the smell out even it was cold. The top of the bankbed has no mattress and it's super hard to sleep on. It's a thin futon on top of a metal frame bed.

The location is great.

Stayed in December 2023