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  5. Reviews of 金閣京都

Reviews of 金閣京都

607-8402 Kyoto, Kyoto, 山科區 御陵黒岩21-12, Japan

#579 of 691 hotels in Kyoto

Guests' Choice

Review score

Based on 61 hotel reviews

7.2

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    7.5

  • Facilities

    7.7

  • Staff

    7.5

  • Value for money

    7.4

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 24 September 2024

    7.0
    The beginning got off to a bad start, but we came to enjoy it very much.
    • Leisure trip
    • Couple
    • Japanese-Style Room
    • Stayed 4 nights
    • Submitted via mobile

    The booking information described it as a hotel. It’s actually more like an Airbnb with no host on the site. We arrived to an empty house, waiting for someone to show up, having arrived prior to the check in time in the listing. We phoned Booking.com and were told that the host had sent a message earlier that day through Booking.com stating there would be no host and we could enter the property on our own. As we were traveling, we didn’t receive the message. Kind of a mess for the arrival.

    The main room was large and comfortable. It had a tasteful Japanese style with generous natural light.

    Stayed in September 2024

  • Reviewed: 9 July 2024

    6.0
    For the money, this “religious institution “ ??? is not really worth it, but it’s in a quiet and out of the way location
    • Leisure trip
    • Family with young children
    • Japanese-Style Room
    • Stayed 3 nights
    • Submitted via mobile

    The climb up the hill. Nobody there to greet us. No complementary ride from the station. Poor quality linen and towels. No toiletry kits. The property is getting run down. No security.

    The location was good to see temples and to go hiking.

    Stayed in July 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room was nice and the self check-in was smooth, but it said “with balcony” even though there was no balcony.

    Stayed in March 2024

  • Reviewed: 13 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Luxury Triple Room
    • Stayed 3 nights

    Location and definitely great value for money!

    Stayed in November 2023

  • Reviewed: 24 October 2023

    8.0
    Quiet ryokan in front of the mountains
    • Leisure trip
    • Solo traveller
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Getting from the station to the ryokan is a small adventure if you have heavy bags. I wasn't able to find the showers without messaging the staff. As the bathroom and showers are shared, the cleanliness depends on the ones that used them before you.

    Getting from the ryokan to the station is pretty fast. The Japanese style room was big and the futon was extremely comfortable. The hiking trails available directly behind the ryokan were great. You can easily get to a nice temple area hiking through the mountains in 1-2 hours.

    Stayed in October 2023

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 4 nights

    If you are new to Japan then FYI the host does not live on site, so if you want to ask questions and have this sort of interaction then then this may not be the best place to stay for your first few nights in Japan. (as some fellow guests experienced). It is also up a hill, about 10minutes walk from the subway, which again isn't a problem if you don't mind walking up hills!

    Worth the commute to stay somewhere quiet, with good walking tracks on the doorstep.

    Stayed in September 2023

  • Reviewed: 19 July 2023

    8.0
    Was very enjoyable.
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    The large hill getting to it haha.

    It was a very unique place to stay.

    Stayed in July 2023

  • Reviewed: 29 May 2023

    8.0
    It was a wonderful stay in a comfortable, quiet part of Kyoto.
    • Leisure trip
    • Couple
    • Luxury Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The summer nights left the upstairs room a little warm and humid

    The location sits at the top of a hill and is very quiet throughout the day. It is also right next to a trail that has many shrines along it. The ryokan itself feels very much like a home, and there are plenty of small things around it to take care of guests.

    Stayed in May 2023

  • Reviewed: 17 May 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Japanese-Style Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    A bit far to walk up from main road.

    Nice place on tatamei. With full facilities. Owner communication was good, even told us about the worldld site. Did a walk along the canal to see various temple and shrine in the morning rain. Love it!

    Stayed in May 2023

  • Reviewed: 27 March 2025

    1.0
    Extremely disappointed by this hostel presented (photos) as a ryokan, it clearly isn’t !
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    The place is not suitable for a family ! It is clearly operated like a hostel, people come and go at all hours of the night, loud in the rooms and common areas. All sounds go through paper thin walls. Bathrooms dirty and in 3 days and nights stays no one came to clean despite many guests being there ! Garbage piling up in bathrooms and kitchen, with nowhere to empty it ! Despite a good communication with host, this place was very disappointing and clearly not for a family stay !

    Nothing really !

    Stayed in March 2025

  • Reviewed: 1 January 2025

    1.0
    Be cautious about this place; it is not a traditional Japanese-style ryokan. Instead, it is just a r
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Dislike all Be cautious about this place; it is not a traditional Japanese-style ryokan. Instead, it is just a regular house that has been divided into separate rooms. The rooms lack toilets, showers, or bathtubs—all facilities are shared, located outside, and are very dirty. The rooms, futons (mattresses), and blankets are extremely unhygienic, with hair from previous guests found everywhere. There is no staff on-site, and when you call for assistance, they respond rudely, yelling in broken English and Japanese, making communication very difficult. If you ask why the room doesn’t match the photos, they place your call on hold with loud background noise (speaking another language, possibly Chinese). The photos used in their advertisements are highly misleading—they feature a downstairs room with a private shower, but this room is not available for regular guests. The door doesn’t even have a key, suggesting it’s staged solely for the photos. I can’t help but question if all the detailed star reviews are even genuine. Don’t waste your money (overpriced)—avoid this place entirely. Stay somewhere else.

    NO

    Stayed in January 2025

  • Reviewed: 9 December 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Luxury Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Great value for money, very comfy and spacious beds, lovely staff

    Stayed in December 2024

  • Reviewed: 28 November 2024

    9.0
    Great experience and I would stay here again.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The “futon” was a foam mattress. I slept ok , I was just expecting a traditional Japanese mattress.

    Very close to the train station and there are great walking trails and temples/shrines to visit right behind the property. I had an issue with my room at check-in. It reeked of cigarette smoke. Smoking is not allowed but some people smoke anyway. The staff member called the owner and the owner upgraded me to a different room. The deluxe room was very nice and I was happy with the service.

    Stayed in November 2024

  • Reviewed: 26 November 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Luxury Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful house in nice, out of town area, close to hills, shared facilities very good. Close to station with direct train to Higashiyama

    Stayed in November 2024

  • Reviewed: 25 November 2024

    1.0
    it is over price, I paid 97200 JPY for 3 night, I think 50% off would be reasonable.
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 3 nights

    The room has no hanger or hook, I cannot hang up my jacket and cloth, only 2 shower to be shared by 10 rooms, say 20 customers, also not enough restroom to be shared, it reminds me when I was in university, we shared bathroom in dormitory.

    The rooms are big, clean and bright.

    Stayed in November 2024

  • Reviewed: 13 October 2024

    3.0
    Great location, poor accommodation.
    • Leisure trip
    • Group
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathrooms were very dirty, bed linen smelled a little weird, communication wasn't very good. Very unprofessional accommodation.

    Great, quiet location and beautiful traditional building. Very beautiful views from the upper windows and a konbini was nearby.

    Stayed in October 2024

  • Reviewed: 19 September 2024

    3.0
    if i want to stay in airbnb accommodation i would have booked at airbnb.com Booking.com is most disappointing never chec
    • Leisure trip
    • Couple
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    didn't realise until arrived at the property to find out it is just an airbnb type accommodation! and no host to process check-in (got a last minute booking.com email message to say no host present and self check-in

    nothing

    Stayed in September 2024

  • Reviewed: 7 August 2024

    10
    The environment is comfortable, clean, peaceful. I want to come back again
    • Leisure trip
    • Family with young children
    • Luxury Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    No ofurô

    Japanese Style

    Stayed in August 2024

  • Reviewed: 15 July 2024

    4.0
    Would not recommend
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Location is far, especially since it is some distance from a station, it would better to stay near a station further away. The house is very noisy and we could hear the sounds of other guests throughout the night. The room is small but passable. The blanket was for 1 person, so we were not able to sleep well.

    The kitchen, although quite dirty was free to use and offered amenities such as tea and chopsticks

    Stayed in July 2024

  • Reviewed: 27 April 2024

    5.0
    An interesting place
    • Leisure trip
    • Solo traveller
    • One-Bedroom Villa
    • Stayed 5 nights
    • Submitted via mobile

    There was some confusion about entering the house, it was difficult to understand how the property worked without a welcome and I felt quite alone

    The location was great, very calm and relaxing

    Stayed in April 2024

  • Reviewed: 16 April 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa
    • Stayed 6 nights
    • Submitted via mobile

    It’s a share bathroom and toilet Bathroom Cleaness OK Toilet stinks

    Location Kitchen perfect Washing clothes ok

    Stayed in April 2024

  • Reviewed: 6 April 2024

    2.0
    Horrid.
    • Leisure trip
    • Solo traveller
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    An absolute disaster in my current trip to Japan. I have come to Japan seven times, stayed at many hotels, hostels and ryokans. It is highly false advertising. You can see from my photo of the room. No such photo was shown of the place. No towel offered, you can see the clothes hangers are made of absolute rubbish,as are the bed sheet and pillow. there was so much noise by the lady who managed the house throughout my 2 days stay in the house (certainly not qualified for a ryokan). I felt absolutely no sense of ease and calm in this place. The lady who managed this place arrived 25 minutes after 4.00pm. I had to wait for her until she arrived. She completely ignored me and angrily went about cleaning the room I was booked into. It is not what I expect in Japan. But then she is not Japanese. Without lowering myself further about how bad my experience about this place, I shared an earlier post made by previous reviewer (Wai 26/11/23) about this place. He gave it a 1. I shall be twice more generous. I give it a 2.

    Stayed in April 2024

  • Reviewed: 28 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was great. The neighborhood was great. The bakery at the bottom of the hill plays the Miyazaki score and has amazing baked goods.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • One-Bedroom Villa
    • Stayed 4 nights
    • Submitted via mobile

    Beware they are scammers! They lure you in with this listing then send you to another terrible location. They then won't refund you in full when you try cancel. They ruined our Kyoto stay with their lies and deception. The other place is 2km from the original address and we wasted money taking a taxi there from the original listing address.

    Beware they are scammers! They lure you in with this listing then send you to another terrible location. They then won't refund you in full when you try cancel. They ruined our Kyoto stay with their lies and deception. The other place is 2km from the original address and we wasted money taking a taxi there from the original listing address.

    Stayed in March 2024

Showing 1 – 25

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