Good location, big room, comfortable bed, and helpful staff but it would be perfect if the cleaning service provide everyday or every two days of stay.

Stayed in October 2022

Triple sharing room abit small as not much walking space.

Clean and well equipped

Stayed in October 2022

room size but common in Tokyo

everything you need and good location

Stayed in October 2022

-check in at 16.00 hrs. too late -No iron -stay 5 overnights, got only 2 bottled water and 2 body towels -No housekeeping service; should be clear the trash every day. -Negotiate

-Location 3 minute to metro and 7 minute to JR -near 7-eleven and Lawson -8 minute to Takeya -Room size, bigger than others hotel -Amenities -Wifi -Service, can leave the luggage before check in -kitchen corner and microwave -washing machine

Stayed in October 2022

The room felt very small, partially as the double beds were taking up the entire room. I struggled to pack as there weren’t enough floor space. The location wasn’t the best for me in Tokyo - a lot of restaurants within ten minutes work, but they were all izakaya type of places. I wouldn’t recommend the place for a female solo traveller. Possibly a good place to travel towards Narita airport and possible for a group of guys.

Clean, modern facilities, including a washing machine. There was a mix up in the booking through Booking.com on the day (careful with a short notice booking), but the staff members were helpful

Stayed in July 2022

No cleaning service, just exchange program with towels and doing your own trash.

Hotel aima was a great value for the location and the size of the room.

Stayed in August 2022

Very clean and huge with all those amenities and kitchen ware.

Stayed in July 2022

I need to wash towels by myself. We were 4 nights in this hotel, I would have liked linen change or extra linen.

The location was perfect. So many metro lines I can choose from. Many restaurants are nearby this area, not only Japanese food. There are kitchen and washing machine in the room. It is very convenient.

Stayed in July 2022

location & laundry facility in the room

Stayed in July 2022

Too expensive for such a small room. Beds are ok, can’t open windows for fresh air. Close to station and excellent location —- wifi not working for 1 full day and that’s kind of a necessity

Stayed in April 2025

I forgot to mention they charged me 5,000 yen for losing a room key(swipe card).

Stayed in April 2025

The room felt stuffy, not many amenities, and the air filter in the bathroom was dusty. Not worth the price I was paying.

Liked that it was close to the station (5 min walk).

Stayed in February 2025

The location. The washing machine. The space in the room.

Stayed in April 2025

room too small, bed too small for 2 peoples.

location is superb, conveniently for all transportation, 7-11 closed to the hotel , walk to Ameyoko market

Stayed in March 2025

Our 3 bed room for 4 people was nice, but none of the beds were queen size, so sleeping 2 people in a 120 cm bed was a challenge. In addition, the beds were very, very firm, much like sleeping on a wooden park bench. It could work if you like to sleep on your back, but it's extremely uncomfortable if you sleep on your side. If you are sensitive to firm beds, this is not the hotel for you. The room just fits 3 beds and not anything more. On the bright side, the room was quite new with a good bathroom, heating/cooling system, and a nice washing machine.

Stayed in March 2025

We booked room for 8, there were 3 double bed and one sofa bed. However, room is very small, we couldn't even open the luggages for full.....but this is normal for Tokyo. There is also no cleaning for staying less than 10 days, we have to bring down the used towel to lobby for exchange.

The hotel location is very good, very near to the train station, just opposite the train station. 5 mins walk to Ameyoko and skyliner.

Stayed in February 2025

In comparison to the other 6 hotels we stayed in across Japan and Tokyo, the beds were very small - they claimed to be double but they were very narrow for a double and would not qualify as a double in western countries. Other hotels i stayed at claimed to have double beds and they were standard double beds. This made for very uncomfortable sleeps at Aima. The rooms and bathrooms were also very small in comparison to the other hotels i paid lots less for. It's definitely paying for the location, but don't expect any room to open your luggage or anything.

The location was excellent, especially for catching the train to the airport to leave, plus walking distance from hundreds of restaurants and shops. The rooms were clean and staff helpful.

Stayed in February 2025

The bedsheets are a little too worn out so it’s rough to sleep on.

The location is accessible and convenient

Stayed in January 2025

Space is really tight, barely enough for family of 4.

Very close to ueno statuon. There's washing machine inside the room also.

Stayed in November 2024

No housekeeping throughout the stay even though I booked for 6 nights. You can change the towel by bringing it down to reception for one to one exchange but the floors are not cleaned in this case. Every day you have to collect your free bottle from counter. One bottle per pax. And only one key is issued per room. Room is very small that you can’t open big luggage. Balcony is not accessible as it’s more for emergency use.

The location is 5 mins walk to UENO station which is convenient

Stayed in November 2024

Cleanliness was poor. There was mold in bathroom area. Back of glass door hadn’t been cleaned & lower shower area. Hair from previous visitor was attached to bathroom mat. Towels very tiny and thin. Appears to be a business hotel. Not family friendly. There was business men using the toilet in foyer with door open at 11am. They don’t change bin bags daily.

Location is convenient to Ueno Station. Washing machine in room.

Stayed in November 2024

They allow us to check in earlier than expected when we reach the hotel around 2-ish pm. We travel from Narita to UENO using the train which is very convenient.

Stayed in November 2024

The quilt in the hotel is unusable. It is hard to believe how such quilt can still be used at the hotel especially in Japan. Considering the price being paid (nearly AU$400 per night), they don't even provide the usable quilt to the guests. I showed it to the hotel staff but was told that all quilts they provide are like that. The bed and pillow are very uncomfortable. The bedding condition is the worst I have ever had experienced in any hotel. We stayed at the hotel for 8 days and didn't have any good sleep during our stay. The room is very very small. The lighting in the room is very poor so the room is very dark. The staff at the reception just provide the basic service like the towels, bottled water etc. We can't see any real hotel staff. This should not be called the hotel. We were very unhappy about the stay at this hotel. This is the first time I have ever made the negative comment to the hotels we have booked on Booking.com. It is so disappointing.

There is nothing I like about this hotel.

Stayed in October 2024

This was, by far, the most expensive hotel we stayed in on our trip, including another in a different area of Tokyo, and it was the smallest and the least comfortable. If we had to do it again, we’d stay in an area outside the city centre and train in for more room for less money.

The location is great if you want to be right in the action. The hotel is easy walking distance to Ueno park, the museums, Ameyoko street, and even Asakusa shopping areas. The staff at the hotel were kind and helpful. The in-suite laundry and kitchenette were great.

Stayed in October 2024

Room a little less space for three. But still okay.

A washing machine with a dryer and drying in the bathroom is superb

Stayed in October 2024