Too expensive for short stay hope the opening time for sister hotel be long, do not have enough time to try this time

nice buffet for both breakfast and dinner onsen is a bit small great view for witnessing firework in lake akango

Stayed in March 2025

Rooms are clean but could use an update. The floor was uneven and recessed heavily in some areas from wear. Poor ventilation in the bathroom.

Good view from the lake facing room. Buffet meals were good but can feel repetitive. Helpful staff.

Stayed in February 2025

the toilet is old and have to shower in the bathtub

Choices of the buffer breakfast and the lake view

Stayed in February 2025

It has gone downhill since I last stayed here about 10 years ago. It is getting a little tired and the food was not as good as I had remembered. Also the other guests were very pushy-not my previous experience in Japan.

Great location.

Stayed in November 2024

Room a bit small

Breakfast is very very good. 👍👍

Stayed in November 2024

The onsen is too small and old fashioned. Lobby is under renovation. No cold air conditioning.

Good dinner sand breakfast. Nice local food, cold local crayfish soup, local salmon roe, marimo yokan. Good that can use onsen in partner hotel.

Stayed in October 2024

The public bath / hot spring needs an upgrade . Very old , tired and leaking pipes z

View from bedroom overlooking the lake. Bed relatively comfortable

Stayed in October 2024

Nothing

Great view of the lake. Relaxing onsen. Convenient location inside village. Fantastic buffets, both for dinner and breakfast! Large variety of japanese, asian and western food. Variety and quality! A sight & sound show was on offer at night.

Stayed in September 2024

Car parking was at a remote location, so was not easy to access our vehicle during the stay. Hotel transport was limited. Shuttle bus to the main part of town ran only between 5 and 9pm, so it was quite difficult to get around for those with limited mobility.

Good location. Nice view of the lake from the room.

Stayed in October 2024

The meals was a little boring as I stayed for 2 nites so repeated eats but the food was good and tasty. Maybe more fruits? I guess no one stay for more than 1 night but they have a cafe attached which opens for lunch and night but did not ry.

The room was newly renovated and spacious and great view of the lake. Near to the forest walk which was great and the ferry terminal. Quiet though as it was off peak but it was a great break. You get access to the sister property for the onsen which i did not do it but I think it will be good too.

Stayed in September 2024

1);The raised step in our room was a trip hazard.I fell heavily when I tripped over it when first entered the room as I did not see it as it was between the bed and the desk.I was badly shaken up but luckily not injured. 2) the space for the toilet was too small in the bathroom and having the basin in the room was inconvenient.

Buffet meals ,onsen , room view and location

Stayed in September 2024

The bathroom ventilation is weak and poor, thus creating a stale smell. Water pressure and shower head need to be improved.

The hotel is located along lake side and the room had a beautiful view of the lake. Though Japanese style room was looking a little worn out, it does have a distinctive Japanese tatami room style. The evening stroll was relaxing and the local artifact shops nearby were interesting. Saw a beautiful rainbow too! The buffet dinner was excellent with a wide choice and of good quality. The buffet breakfast was good too.

Stayed in September 2024

Very good location

Stayed in August 2024

I am not a big fan of having to take a shuttle to get my car... but there is simply no parking nearby. The staff was super friendly and helpful with luggage though. The in-house onsen is a bit too much old school, and could use some TLC. Finally, the buffet was very good in quality and quantity (the tempura and karaage are great); but there are no heating devices...so better come for the early service.

The location, the view of the lake, the modern and spacious room, the friendly staff, most of the buffet. The hotel seems to have two categories of rooms - the old ones, still stuck a bit in the past... where some of the criticism on this website apply. and the new ones, having all the comfort and perks you would expect from an hotel in this price range - I had one of the latter ones, and was very happy with my stay.

Stayed in August 2024

The toilet in the room is too small. And the facility is kind of too old but it is great value for money.

Good variety of food for dinner and breakfast. Great location that the hotel is located in the middle of Akan lake which is very accessible to many attractions. Staff were really friendly and helpful.

Stayed in July 2024

We had 2 rooms. One of the room’s air con was loud

Excellent food served during breakfast and dinner, room facing lake. Able to use the onsen at the hotel as well as their partner hotel nearby

Stayed in July 2024

Room dated and Aircon is very loud, though we didn’t have to use as temperature was comfortable

Good breakfast and dinner, right next to the lake

Stayed in May 2024

Great location lake view Great food

Stayed in June 2024

Some of the dining area was in the small room with no view (pink area). We had to sit there for dinner. The next morning the staff assigned us to sit in that area again, but we asked him to move us to the area outside that room which was far better.

Room with lake view was great. Dinner and breakfast were delicious. Forest trail near the hotel was fantastic. We saw many deer in the forest.

Stayed in June 2024

room is too humid and hot

dinner and breakfast are both very nice.

Stayed in June 2024

The toilet is very small; ventilation in toilet is poor. unpleasant smells are trapped in the toilet.

dinner and breakfast are good, many varieties. Nice lake view from the room. Good hot spring.

Stayed in June 2024

Some of the dishes in the buffet were cold which detracted from some well cooked meals. Town very sleepy so don’t expect any nightlife!

Brilliant view and half board good. Restaurant staff exceptional. Valet parking efficient.

Stayed in May 2024

Staff were very friendly and helpful. Breakfast and dinner buffets had lots of choices and were very tasty.

Stayed in May 2024

Did not like the bed.

We liked staff and also breakfast was amazing. View from the window was so amazing. Location is amazing as well.

Stayed in April 2024