old lift should be replaced. closed fast and clip my head. very small room.

Stayed in March 2023

the shower space within the room is old and not good quality. it’s fine cause we enjoy the public swimming pool and hotspring very much!

the public facilities are fantastic I encountered two female staff are super friendly and helpful with me and my kid which I didn’t experience anymore after back in Hakata city .. I really appreciate for that!

Stayed in January 2023

Conveniently located near the train station and the stop where you will be dropped off if you come by bus from Kumamoto. Staff was always very kind and helpful (thank YOU ALL). Room is spartan (outdated?) and bathroom is miniscule (that prefab plastic one). You get to use the public bath at the other Amanek (the rich cousin one) and that is a bonus. Regardless of the bathroom, I still consider this Amanek a nice deal.

Conveniently located near the train station and the stop where you will be dropped off if you come by bus from Kumamoto. Staff was always very kind and helpful (thank YOU ALL). Room is spartan (outdated?) and bathroom is miniscule (that prefab plastic one). You get to use the public bath at the other Amanek (the rich cousin one) and that is a bonus. Regardless of the bathroom, I still consider this Amanek a nice deal.

Stayed in December 2022

I really appreciate the help the hotel staff gave me. I left some cash in the room's safe and only realized it after I arrived in another city... Even though it took some days, the staff still managed to transfer the money to my bank account.

Stayed in December 2022

Bathroom could have used a better scrubbing.

I stayed at the Amanek Yula Re initially then moved to this hotel when I extended my stay for a few days. Unfortunately this hotel suffered in comparison. It was pretty basic. One thing to note is that you can use all the facilities at the main hotel; rooftop pool and indoor onsen as well as the breakfast if you have purchased that in your package.

Stayed in November 2022

There's a Amanek Inn and a Amanek Hotel. If you book the Inn you need to walk over to the hotel for breakfast and to use the onsen. The Booking. Com write up is a little misleading.

Short walk from train station. No shortage of restaurants, pubs,and bars nearby.

Stayed in December 2022

The Hotel near Station and price cheaper than the Amanek hotel. share public bath and pool with the Hotel .

Stayed in September 2022

it doesn’t have its own parking space,

to enjoyed the pool, jacuzzi, the beach view from the rooftop, there’s an onsen as well, amenities were great, too.

Stayed in September 2022

Hmmm the walls were a bit thin in the Amanek Inn building, hence we could hear noise from other rooms sometimes. Not a big deal, just a comment: They didn't require guests to shower/quick rinse before using the pool (I'm used to do that at the gym and pool I go to) and after a long Japanese summer day, thought it would be more considerate towards other guests.

Great location. Loved the rooftop pool and bar! Onsen was good and all the staff was super polite and friendly.

Stayed in August 2022

Always wished the slippers were more comfortable and useful. I stumble around as they fall off and I regret putting them on.

I liked using the adjacent hotel facilities. The onsen was clean, interesting and relaxing. Enjoyed the use of kimonos at the resort. Breakfast was a bit pricey but had terrific variety and featured some local specialties. Excellent. The location was convenient to the train and town.

Stayed in April 2025

Window ledge was a bit dusty. Jacuzzi did not seem to be working. Stairs from the rooftop to the lower floor were wet and slippery, did not feel safe. There was pretty much no bench space in the bathroom but that didn't bother me. Breakfast buffet seemed a little expensive. Beware that the sento can be very crowded at certain times of the day.

Amanek includes 2 buildings, the Yula-re and the Inn. The Yula-re gives slightly fancier vibes and that's where the breakfast buffet, smoking room, sento, rooftop pool, gym and jacuzzi are located. I stayed next door at the Amanek Inn. The lobby is very modern and on the first floor there's a little library where you can read or simply relax. There's also a massage place on the same floor along with a microwave. There's only one lift for the building. The staff is friendly and accommodating, will store your luggage and provide great restaurant recommendations. My room was on the top floor in the corner and had possibly the best view, particularly at sunrise. The room size was ok for a solo traveller with a regular size suitcase. Loved that I could connect my phone to the TV seamlessly. Towels, slippers and yukata are provided in the room along with toiletries. FYI - sento and pool are located next door and you will have to briefly walk outdoors if you stay at the Inn to reach the other building's lobby. Wish the yukatas provided at the Yula-re were available for purchase. They were so pretty. Would stay here again.

Stayed in January 2025

Bathroom smelled of sewage and pillows were flat

Stayed in April 2025

Great amenities with good buffet breakfast

Stayed in March 2025

No English or Korean speakers on site to help my family

Location

Stayed in March 2025

Nothing

Top notch accommodation

Stayed in February 2025

Had to leave the building out go to the next building to smoke. Should at least have one in the building so wouldn't have to leave during cold season

Everything from facilities to staff and even location.

Stayed in February 2025

Washroom was slightly older in the Inn but ok. Onsen change rooms could use some cleaning in between.

Clean, great facilities in a convenient location in Beppu.

Stayed in February 2025

Prime location, 500yen for parking Excellent reception Very good onsen

Stayed in January 2025

Bath Room - The shower head is broken. Wall - The wall is so thin I can the music play by the room next door is as loud as speaker. Lighting - There is only one switch for the whole room so you cannot choose to have a dim lighting at night. Curtain - The room is dusty. Temperature - The Air Conditional turn itself frequently. Service - Staff cant help with all the issue above. He can only switch my shower head. I have a 18 days trip in Japan this time and this room is the WORST!!! Do not stay here!

Stayed in December 2024

We booked the standard room, to avoid the budget rooms, which looked very small. When we checked in, we were disappointed to find that our rooms were in the building annex to the main facilities, and they were tiny and had an absurdly small bathroom, almost like an airplane bathroom, but with a shower. In the bathroom, the ceiling is so low that a relatively tall person can’t stand. We ended up having to pay 150% more than what we had paid already to stay in a normal hotel room, in the main building. The staff was extremely helpful and accommodating, but the pictures of the room are misleading. Either they tried to give us budget rooms, or the pictures are from another type of room. The pictures focus on the facilities available next door and don’t show the reality of the rooms they are renting in the annex.

Breakfast, onsen and rooftop pool. Staff was amazing and super helpful

Stayed in January 2025

Room is dirty

Stayed in January 2025

There was no free water on the entrance or second building

The facility

Stayed in December 2024

Check in is from 15:00 and when I arrived to the hotel at 14:30, I could not occupy my room. In most European hotels it would not be an issue, but as I see it's a generic approach in Japan that it's not really possible to check in before the official check in time. Anyway, the front desk staff was nice, they suggested me a great place for a quick lunch, so at the end it was not an issue that I could check in only after 15:00.

This hotel offers an amazing value - the hotel itself is a basic one, but nice and clean. The real value is that it offers free access to all the amenities of the other neighboring AMANEK Hotel which is a marvel. The breakfast is an amazing feast offering the best from the region. There is an amazing onsen on the 14th floor and a rooftop pool on the 15th floor overlooking the whole city - and it's all yours. The location of the hotel is also great, a short walk away from Beppu station and you can also reach the famous Kannawa onsen area with a short bus ride from the station. I look forward to returning to this hotel and Beppu, this stay was the highlight of my entire Japan trip.

Stayed in November 2024

Really no complaints.

5 minute walk to the main station and there is a grocery store on the opposite side. Everything was clean and there was ample space for two guests. If you travel with a large luggage, it would be difficult to open but for backpackers or carry-on luggage, it's no issue. Many local resaurants near by and not noisey. There was a smart TV which I really appreciated too. Highly recommend and would come back!

Stayed in November 2024

Bathroom not clean when checked in. Smelly room. Air in hotel didn't seem fresh, which matches the generally old facilities.

Not much.

Stayed in December 2024