Reviews of Amaterrace
390-0814 Nagano, Matsumoto, １丁目１３−９, Japan
#27 of 32 B&Bs and Inns in Matsumoto
Guests' ChoiceReview score
Based on 30 hotel reviews
7.4Score breakdown
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Cleanliness
8.0
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Comfort
8.3
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Location
7.5
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Facilities
7.7
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Staff
7.1
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Value for money
7.8
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Free WiFi
7.0
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Showing 1 – 25
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Reviewed: 9 November 2024
Briony
United Kingdom48 reviews4 helpful votes7.0“Decent option for a short stay”- • Leisure trip
- • Couple
- • Double or Twin Room with Shared Bathroom
- • Stayed 2 nights
Very thin pillows, some noise from the apartment above
Clean and spacious room, well designed area with small kitchen and bathrooms
Stayed in October 2024
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Reviewed: 8 November 2024
Russell
Australia6 reviews7.0“Enjoyed the stay - pillows need to be renewed.”- • Leisure trip
- • People with friends
- • Standard Family Room
- • Stayed 2 nights
- • Submitted via mobile
Pillows - only one and it was flat. - old.
Clean & tidy
Stayed in November 2024
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Reviewed: 25 October 2023
Anna
New Zealand27 reviews9 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Pillows were very thin - better just to sleep on a rolled-up jersey!
Modern, large and well equipped room with mini fridge. We liked the firm beds. Very nice facilities overall and free coffee was a nice touch. There is no staff present, so just self check-in which was fine. Took a few seconds to find the entrance - it is up a narrow staircase from the footpath, no signage out front.
Stayed in October 2023
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Reviewed: 20 October 2023
David
Canada4 reviews8.0“A very good choice for travelling on a budget. Not too far from the train station.”- • Business trip
- • Group
- • Double or Twin Room with Shared Bathroom
- • Stayed 4 nights
I had a bit of trouble finding the hotel (I don't read Japanese). A sign for foreigners would help. Otherwise all he directions from the hotel were very clear.
This was a great value for the money, and it was comfortable . I especially appreciated that I was able to contact the Hotel to change dates when needed. Thank you. I wold stay here again.
Stayed in October 2023
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Reviewed: 7 September 2023
Wilfred
Portugal26 reviews6 helpful votes7.0“Adequate for a one night stay.”- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 2 nights
- • Submitted via mobile
The beds were not too comfortable. The pillows were tiny, cheap and unsupportive. The sofa was so small and low that it could be considered a toy. Trying to find the apartment for the first time was problematic as there was no street number on the building.
Everything was clean and the room was quiet although it was facing a main road. My questions were answered promptly.
Stayed in September 2023
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Reviewed: 27 July 2023
Paul
Netherlands23 reviews4 helpful votes7.0Good- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 2 nights
- • Submitted via mobile
Although advertised as a room for 4 people (2 beds, 2 futons), we had to rearrange the furniture & mini-fridge and put beds together in order to be able to lay down the 2 futons. The photo looks much more spacious than reality tv
Clean, clean bathroom/toilet, location ok
Stayed in July 2023
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Reviewed: 20 July 2023
Daniel
China16 reviews2 helpful votes6.0“Would've opted for a hotel if it everything else wasn't booked out.”- • Leisure trip
- • Couple
- • Economy Triple Room with Shared Bathroom
- • Stayed 1 night
It's an Airbnb. Quite overpriced for what it is.
Quiet location
Stayed in July 2023
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Reviewed: 13 July 2023
Katja
Sweden10 reviews6.0“Good for a night or two.”- • Leisure trip
- • People with friends
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Nothing specific to point out.
It was good value for the price but the room had just what you need, a bed, a small couch and a tv. Toilet and shower was shared but the were kept quite clean. Easy self check in process and check out.
Stayed in July 2023
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Reviewed: 28 November 2024
Chartcharn
Thailand39 reviews3 helpful votes9.0Superb- • Leisure trip
- • People with friends
- • Standard Family Room
- • Stayed 2 nights
- • Submitted via mobile
none
everything
Stayed in October 2024
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Reviewed: 7 November 2024
Jack
United Kingdom40 reviews1 helpful vote10“Just what you want for a one night stay”- • Leisure trip
- • Family with young children
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Nothing
Just what you want for a one night stay
Stayed in October 2024
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Reviewed: 21 October 2024
Alexis
United States13 reviews1 helpful vote5.0“Not a good value”- • Leisure trip
- • Family with young children
- • Economy Triple Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
Our room was next to the communal sink and bathroom and was noisy.
Location
Stayed in October 2024
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Reviewed: 29 November 2023
Jiranuch
Thailand7 reviews5.0“Okay”- • Leisure trip
- • Family with young children
- • Economy Triple Room with Shared Bathroom
- • Stayed 1 night
Put the name of the property to see clearly
There is no sign name of the property , it’s hard to fine Google bring us over shoot! But after a while the owner receives our phone call ! It’s night time so, we worried a bit!
Stayed in November 2023
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Reviewed: 9 October 2023
Alannah
Japan16 reviews4.0Disappointing- • Leisure trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted via mobile
This is an airbnb or hostel, not a hotel. Sink, toilet and showers are shared in all rooms (even the family room). Considering that there are cheaper hostels and only slightly more expensive hotels in the city center, next time I would rather spend 2000 yen per person more and stay in a proper hotel. There was also a list for check-in asking for names, passport numbers and phone numbers at check in, visible to anyone entering the airbnb.
Everything was new and very clean.
Stayed in October 2023
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Reviewed: 21 August 2023
Meejay
Philippines20 reviews1.0“Very Disappointed”- • Leisure trip
- • Couple
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
1) Location - It was far from the station and everything else. 2) Initially, we wanted to cancel because our flight got cancelled, but the property did not allow us. We found alternative flights and pushed thru with the trip. The property did not give us passcodes to the door and to our room, hence we needed to phone the owner a couple of times. Only then were codes sent to us via booking.com and thru text. The owner said we cancelled, so no codes were given & no extra futon (we paid in advance) were provided at first. This is a big dissatisfier. 3) Before you get to the room, you need to take a steep flight of stairs. Quite difficult if you have luggages and trolleys. 4) From our room, we can hear footsteps and noise of other occupants.
Futons were ok The lady in the property was nice though she had a hard time communicating in English
Stayed in August 2023
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Reviewed: 8 July 2023
Chaufu
Taiwan48 reviews1 helpful vote9.0“Thanks for owner kindly caring about us everything is going well”- • Business trip
- • Family with young children
- • Standard Family Room
- • Stayed 1 night
- • Submitted via mobile
Non
Bigger than howl room
Stayed in July 2023
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Reviewed: 26 February 2023
Sean
Australia14 reviews2 helpful votes5.0Passable- • Leisure trip
- • Couple
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
The floors were very cold for usage in winter. the showers could be cleaner
Stayed in February 2023
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Reviewed: 19 September 2022
Daniel
Japan26 reviews5.0“Cheap and near”- • Business trip
- • Group
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
We were in a room near the entrance so people coming in and out in the middle of the night was very loud. Again in the morning, people were up early and talking very loudly. There needs to be a sign saying please keep quiet and something to prevent the door from slamming. Under the beds there was quite a bit of dust built up that hadn't been cleaned... all they would need to do is use a Rumba and it would clean those places that people can't reach.
The rooms were new and the bathrooms/shower areas were very clean. The check in system was smooth and getting in was no problem at all. Good wifi speed
Stayed in September 2022
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Reviewed: 15 November 2024
Coggins
Australia3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double or Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in November 2024
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Reviewed: 1 November 2024
Elena
United Kingdom56 reviews10 helpful votes7.0“reasonable acommodation if you have a bed :)”- • Leisure trip
- • Group
- • Double or Twin Room with Shared Bathroom
- • Stayed 3 nights
There are no comments available for this review
Stayed in October 2024
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Reviewed: 15 October 2024
Aya
Japan8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double or Twin Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2024
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Reviewed: 18 October 2023
Wasawat
Thailand6 reviews8.0Very good- • Leisure trip
- • People with friends
- • Economy Triple Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2023
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Reviewed: 9 September 2023
Wolfgang
Germany3 reviews8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in September 2023
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Reviewed: 29 December 2022
Yannick
Germany40 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Double or Twin Room with Shared Bathroom
- • Stayed 4 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in October 2022
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Reviewed: 15 August 2024
Patamawadee
Japan33 reviews9.0Superb- • Leisure trip
- • Group
- • Economy Triple Room with Shared Bathroom
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in August 2024
Showing 1 – 25
