I did not enjoy the check in process at all. I think it would be better either entirely self check in or entirely checked in by reception staff. Having staff interrupting you and asking you questions while you're trying to focus on the queue and the screen is incredibly unhelpful.

The hotel is well located, with a short walk to Shinjuku station. The room was small, but we (two large adults with a large backpack each) managed to use the space well and we did really have enough space. Even though it's small, it's well equipped with everything we needed - we had a two night stay, and then one week later a three night stay. The wifi connection was excellent, the bed was comfy and a good size, the shower was good, and the air con was powerful enough to keep us cool. I would certainly stay again.

Stayed in July 2024

The room was a little small for a couple with 2 big suitcases but it did the job!

Great location, smooth check in and check out process. And good system for storing luggage.

Stayed in July 2024

price

Location Check in process TV

Stayed in July 2024

A bit of walking distance away from Shinjuku station

The hotel is nice and clean. A distance away from the main Shinjuku area.

Stayed in June 2024

The area is just for party. I didn’t even feel safe there. The room was too small, there was no space to move.

It was very clean

Stayed in June 2024

The pillows and the bed are hard

Clean, ample supply of toiletries, courteous staff

Stayed in July 2024

Central to many train and bus stations. Many food options nearby. Helpful staff. Was great to be able to do laundry.

Stayed in June 2024

Room was very small

Very friendly staff, bed was comfortable, all the amenities provided every day

Stayed in June 2024

Excellent facilities, great value for money. The onsen was clean, comfortable and the rooms were small but well organised and had everything we needed

Stayed in June 2024

Cleanliness and affordability was very good. I would definitely stay again.

Stayed in June 2024

Indian Food was missing

Near to Railway Station

Stayed in June 2024

Their public bath only accept people with 2 or less tattoos.

The location was great. It's walking distance from Shinjuku Station and near many restaurants and shops. The staff was helpful. The room has good toiletries.

Stayed in June 2024

The pillows were a bit hard

Stayed in June 2024

Rooms were small for two average sized people but ideal for one person. Was hard to find as there are several APA Hotels close by.

Nice clean hotel in central Tokyo.

Stayed in June 2024

No bottle water except for the first day, and not all the cleaning thing will be refilled every time they clean the room, I had to call to ask for the cotton sticks and tooth brush

Nice staff and self check-in/check-out machine

Stayed in July 2024

Perfect place

Stayed in July 2024

No where to sit in reception if you’re waiting. Needs more washing machines and dryers in this large hotel.

Central location for just about everything and modern building.

Stayed in July 2024

The room could have been bigger, but given the central location, this is understandable.

It was small room but it felt cozy. The facilities were very clean, and staff were kind and helpful.

Stayed in June 2024

The rooms were too small for two backpacking travelers, it did feel very commercial rather than relaxing. The value for money is okay, you probably can’t find a cheaper hotel in a better location than this, but it was still expensive for two nights.

I loved the Spa, it was incredible and not overly busy. The location cannot get any better, next to everything you need as a traveller in Japan.

Stayed in June 2024

Location and the room amenities. Very well thought out for such small spaces. Would stay in APA hotels in future, now I know how nice they are.

Stayed in June 2024

Room was cramped, nowhere to put bags, pillows were hard.

Clean, staff were professional, hot pool was good. Air conditioned rooms .Excellent breakfast, although we did not enjoy having to time how long we could dine for. Laundry facilities provided. Area full of nightlife, 10 to 15 minute walk from nearest train station. Easy to get about.

Stayed in July 2024

This is a budget hotel aimed at foreigners visiting Shinjuku so expect to run into a lot of drunk/tweaked out guests as you move through the hotel.

I was not aware when booking but APA is a franchise for budget travelers that just want a place to sleep and like shiny, glittery decor. It's very automated (ideal if you are worried about your lack of Japanese language skills) and runs like a machine. It was clean, had a good shower, the bed was comfortable and clean towels are hung on your door every morning.

Stayed in April 2024

Not the best location. Far from being dangerous but scammers and pickpocketers are a sad reality there

It’s a classic apa hotel, with all the basic needs covered

Stayed in May 2024

Just it's a bit tight in the room and no space to plot down the luggage other than on bed.

It's clean and breakfast was outstanding! Great location and subway was easy to navigate.

Stayed in June 2024

Check in was a bit slow, it would be helpful if some of that could be offered online in advance. And the queue management wasn't great - other people just jumping in and the staff were too polite to ask them to wait their turn. Thank goodness I didn't arrive between 3 and 4 as I saw the length of that queue - but to be fair the hotel do warn about the 3-4pm issue very clearly. Be aware the hotel is on the edge of the red light district so if you head that way then foreigners should be very alert for the touts trying to lure you into bars. Felt safe otherwise though.

Spa / public bath was excellent. Room very well designed and was cosy but felt good and I really enjoyed it. For 2 people it would be very intimate. Bathroom and amenities were good. Fun info on the TV in the room and that was a fab TV. Lots of good shopping and restaurants nearby. Convenience stores are plenty too. Very handy location. A/C was quiet and effective. Excellent lighting options.

Stayed in June 2024