We paid to check in early at 2:15. Given that the room was obviously ready as we were allowed to check in if we paid for it, I felt for the sake of 45 minutes, they could have just allowed us to check in.

Excellent location right in the centre of shinjuku but still quite enough that there was no outside noise when in our room. I expected a tiny room so the room size was a pleasant surprise, it wasn't too tight and had everything you would need.

Stayed in June 2024

the staff doesnt speak english good enough. the window in the very very small hotel room is way too small and prevents guests from enjoying the nice view. the rooms were sticky and felt dusty. guests have no clue how to behave in the onsen.

the hotel is new. the onsen is nice. the coffee tullys on the ground floor is outstanding.

Stayed in June 2024

Very well located in the middle of Shinjuku!

Stayed in June 2024

Room is small. However well maintained space

The Kabukicho Tower is centrally located . The room was clean and superb security systems.

Stayed in May 2024

very small rooms

excellent location, very clean, staff helpful and good food

Stayed in May 2024

The staff was very responsive and helpful. The room had all the basic amenities a traveler expects. The bed was large enough for two and very comfortable. Location is near the shops, restaurants, and from Higashi-Shinjuku station and the main Shinjuku train station (about 8=10-minute walk depending on. your pace).

Stayed in June 2024

The laundry process takes too long in specific the dryers needs a lot of time to dry properly.

The location is great so close to the train station as well as some interesting places.

Stayed in June 2024

They clean the room once every 3 days but only collect the rubbish that is IN the bin. We had a big bag of rubbish accumulated over a few days that didn't fit in their little bin so we put it in a bigger bag next to the bin. The room was cleaned but the big bag of rubbish was left for us. The dyers are useless. 100JPY for 30mins to use the dryer but after almost 4hrs our clothes were still wet. A very time consuming exercise. We went to the laundromat on the street downstairs and it was 100JPY for 8 mins and only cost 250JPY and around 20mins to dry a whole load. Bathroom smells like mould.

Decent location. About a 15min walk to Shinjuku Station and slightly closer for a stop on the F line. Rooms were clean and they give you new towels every day. Washing facilities were available and accessible. Hotel staff were friendly and helpful. Complimentary toiletries are good.

Stayed in June 2024

The room can be a bit small for an adult and a kid if you consider suitcases. But we managed as we were away from the hotel most of the day anyways.

Great location in Shinjuku. A short walk from the train station. Access is easy everywhere. The staff was super kind and helpful. I traveled with my kid and we always felt safe (It's Tokyo after all). The price is more then decent IMO. Great Value. The view for the 17th floor is great!

Stayed in June 2024

There are two towers and both have checkin desks but only one of them is manned so it was a little confusing at first.

The hotel was very nice. Everything was clean and the staff were super helpful. The room was the size I expected of a budget hotel but honestly was just right for what I expected. We were given new towels and supplies regularly as well.

Stayed in May 2024

The drain in the shower was clogged from day one. The staff wasn’t so friendly which surprised me. I asked for help getting a taxi to the airport and they told me not possible because it was raining. I ultimately successfully got using an app by myself.

It was good enough. Small room as is all of Japan but clean.

Stayed in June 2024

One of the staff members was not very friendly. They refused to store my luggage for a couple more hours, which I can understand if it's the policy of the hotel, but there was no need to be rude about it. Also three washing machines and dryers is way too few for such a big hotel, so prepare to queue if you want to wash your clothes.

Nice location, the room was clean, small but had all the necessary facilities. The bed was comfortable. There is also a hot tub, although I didn't try it. Overall good value for money

Stayed in June 2024

Rooms are small but it's not a big issue for me

Perfect location for people willing to have fun in Tokyo

Stayed in June 2024

The size of the room - the bed is against one of the walls, and no storage for clothes, just a few hangers on hooks. But this sounds relatively normal for Tokyo.

Excellent staff, very clean, complimentary toiletries, you can leave your luggage securely before checking in, close to the subway, great area in Shinjuku.

Stayed in June 2024

Probably more washing machine and dryer in the laundromat would be great, it was always occupied. But not a big problem. Overall experience is very good

The room is very clean and hotel provides a lot of amenities. Quite a number of hangers provided, few hook to hang clothes/ towel, power socket at each side of the bed, very thoughtful, love the big TV with screen mirroring function, can actually watch movies from phone. Room size is abit small but you can store your luggage under the bed which is very thoughtful as well. Location is slightly further from the Shinjuku station but with walking distance.

Stayed in June 2024

It was hard to unpack even the small size luggage like carry-on luggage, because of the room size.

Bed was comfortable. All amenities included like hair brush, flippers, shower cap…

Stayed in June 2024

Take the black curtains off the windows in the breakfast area so we can see the street while eating breakfast. 🙂

Very small room and bathroom but still very comfortable. Nice breakfast buffet. Thank you!

Stayed in June 2024

There were only three washers and dryers (the dryers weren’t very good, it took about three hours for our washing to semi dry) which were always so busy that there were lines and staff letting everyone know where the nearest coin laundry was.

It was sooo central to everything, amazing location. We loved the convenience. The room was clean, very happy with everything overall. The fact that Japan hotels have the option of luggage delivery service (for extra $ but not expensive) is extremely convenient.

Stayed in June 2024

Heavy reliance on self serve technology.

All you need for a very nice oasis is such a bustling and energetic city. Restaurant chef and his staff a real highlight!

Stayed in June 2024

Check-in procedure

Location great

Stayed in May 2024

Would have been good to get out of both sides of the bed

The spa was amazing and the chefs in the restaurant made my birthday amazing.

Stayed in June 2024

APA is a well-known hotel chain. Everything is good, but for this money you might find something more interesting. Though the hotel is clean, well-equipped. The rooms is very tiny but comfortable.

Stayed in June 2024

Breakfast was ridiculously expensive so I didn't choose that option, you are better off going and getting a "Morning Set" at one of the local coffee shops for 1/4 of the price.

I was pleasantly surprised by my first stay at an APA hotel, I've always avoided them in my trips to Japan but this time it was convenient and the right price. I enjoyed the stay, actually. The rooms are very compact (which is why I have avoided in the past), but actually they are very well designed and also very comfortable, and so I didn't mind it just for the one night at all. And the bonus of this particular APA hotel having an Onsen bath area made me very happy. And of course, the location is excellent, right on the edge of Kabukicho.

Stayed in May 2024

Although we were already expecting a small room, we got a little surprised with the fact that it is indeed very small. It doesn’t have gym.

Super clean; staff very friendly and kind.

Stayed in June 2024

The room is tiny. We spent almost week there so that was hard

Stayed in June 2024