Hotel lobby is crowded with people and their baggages. No ample space for storage of people's luggage. Buffet breakfast is okay but not that great compared to other branches. Limited options for food and very cramped inside, you are limited to 40mins of eating time. Also, there is no convenience store inside the hotel itself unlike the other branches I've been.

Location is accessible to both nearby subway and JR lines. Was able to check in 1 hour early with a fee of 1000yen.

Stayed in March 2024

Clean, good location, good quality breakfast, room had English explanation for most functions

Stayed in March 2024

Tattoo policy for the bath, but this is typical in Japan and understandable

Nice location, compact but well thought out rooms, and convenient self check in and out. The terms for late check out are reasonable (1000 yen per hour up to 14:00) The public onsen can't be used by those with tattoos so I didn't go Housekeeping is ever 3 days but they give you fresh towels daily

Stayed in March 2024

15 minute walk to the main Shinjuku Station. There are many small local restuarants in Shinjuku if you explore the streets off the main thoroughfares (although not all have English menus).

Stayed in March 2024

The room was quite small, but had everything I needed.

Great location, a short walk into the heart of Shinjuku, as well as trains. The room was fully stocked with toiletries, robes, and slippers.

Stayed in February 2024

Small rooms (but to be expected in Tokyo)

Great location, within walking distance of main attractions in Shinjuku. Not noisy despite central location. Very clean room with good amenities.

Stayed in March 2024

Rooms were small with little space for suitcases

Good location

Stayed in March 2024

The room is very small, not a lot of space. The cleaning is made poorly. They ask you to put your luggage under the bed and mine was covered with dust. A lot of people at check in, which you do by yourself !

The location is great. Walking distance to Tokyo subway station and convenient store. Vibrant neighborhood, lots of shops, restaurants. Easy checkout.

Stayed in March 2024

Small space for luggage

Local. In the heart of Shinjuku, the room was a typical business based hotel. Sadly we didn't take advantage of the onsen and the popular restaurant down in the lobby since we only stayed for 2 nights.

Stayed in March 2024

There was nothing unexpected that we didn't like. We knew the rooms would be quite small and they very much were, so please take that at face value - the smallest we stayed in during our trip to Japan. However, it had everything we needed and we were very happy with our stay. We were too shy to visit the public bath, but would have loved to rent a private one for an hr or so if available - perhaps an option the hotel could consider for future?

Perfect location for exploring Tokyo and surrounds. Super close to several subway stations and thee express bus terminal. Super close to Combinis and lots of restaurants too! We found it an ideal base. The staff were fantastic and super helpful, we really appreciated the help to fill out the takkyubin slip for forwarding our luggage to our hotel in Kyoto. Cleaning was good too. And great to have fresh towels each day. Great addition to have a power plug outlet that was actually an international adaptor so you could plug anything in.

Stayed in March 2024

Room sizes in most hotels in Tokyo are small.

Breakfast was fantastic. I would stay in this hotel again mainly because of the breakfast.

Stayed in February 2024

Very small room for 2 people

Amazing location and clean facilities

Stayed in February 2024

Excellent location. Small rooms but comfortable.

Stayed in March 2024

The staff were amazing

Stayed in March 2024

The room is extremely small…… and it doesnt look clean…

They have onsen which is at different buildings (i need to cross the building in cold) haha but i think thats quite impressive to have public bath in tokyo (considering the space)

Stayed in February 2024

The room feels like dusty. The moment I lay my bed I feel itch. The aircon is centralized and you need to call the receptionist if you want to change the temperature which is a little inconvenient so I just let it be.

The Hotel is just a steps to convenience store and to Shinjuku central. It’s also close to train station.

Stayed in March 2024

The room just little small.

They are located in a place close to Golden Gai and Kabukicho where you can look for bars, pubs and skewer places.

Stayed in March 2024

The room was super small.

Great location and comfy beds!

Stayed in March 2024

The rooms are very small! I felt like it was about 200 sq feet. There was only room for the bed and a small table and a chair. Needless to say the washroom is very small as well so it’s hard to change or move around. We had to place the luggages underneath the bed which makes it inconvenient when you’re constantly going through your luggage. There was no hair dryer which would’ve been nice. We asked for water bottles on the second day as well as a power adapter and was told to go to Don Quiote. Was only provided 2 water bottles on the very first night and we payed for a 4 night stay. The rooms would also turn very cold when we would leave for the day with the card that powers on the room so we’d have to adjust each night. Staff were helpful, but not as hospitable as other establishments or hotel in Tokyo we’ve stayed at in the past.

The location is very convenient, maybe a 7 minute walk to Higashi-Shinjuku Station. The room was clean and for the most part had everything we needed.

Stayed in March 2024

mich expensive compared with facility and condition

liked conditions very clean

Stayed in February 2024

Would have liked more options for pillows, and larger/additional on site laundry rooms, no notes otherwise

Abs

Stayed in March 2024

The bath was small

Location, honestly is pretty good

Stayed in March 2024

The staff was not very helpful. We need to do our check-in on a computer and scan passport, documents, etc. Not very smooth but we made it. They didn't speak English super well, so communication was not smooth, The breakfast area is not that big, so better wake up early and get your place.

The location is very good, in the heart of Shinjuku, a sort of "Red-light area", and we still felt very safe, amused with the lights, great amount of restaurants and it was very fun. It is busy, so if you are looking for a calm and modern area, you should not stay here, but this is the dream to get to know Tokyo culture. The breakfast was a great experience every day. Delicious food!

Stayed in February 2024

There are so many APA Hotels in this area. You have to be aware of this exact location. I went to two different APA hotels before I got to the right hotel

Everything is accessible from this hotel! Near to the public transportation stations, in front of this hotel there are a lot of Korean restaurants (which I really like!). There are a lot of convenience stores as well.

Stayed in January 2024

Rooms is pretty small. You need to get up earlier to have breakfast

Good hotel, room is very small but this is expected for Tokyo. You need to put your suitcase under the bed to have room to move around. Beds are comfortable. Air conditioning/heating was working strange, it seemed to have only on/off, temperature setting was not working. Breakfast is good, but the breakfast area is pretty small and can get crowded so you might need to get up earlier.

Stayed in February 2024