160-0021 Tokyo-to, Shinjuku-ku Kabukicho 2-31-12, Japan
#654 of 1,457 hotels in Tokyo
Guests' ChoiceBased on 9314 hotel reviews
8.1Cleanliness
8.5
Comfort
8.5
Location
8.6
Facilities
8.4
Staff
8.5
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 4 February 2024
Kyle
United KingdomFelt cramped in the lobby, restaurant also a tight squeeze
The usual APA experience, enjoyed the spa, decent location in Shinjuku, good breakfast
Stayed in February 2024
Reviewed: 4 February 2024
Patricia
AustraliaStaff were not overally friendly Had to pay extra to have our room ready for check in a little earlier Breakfast was quite a high price Location was not the best for young kids and families
Quite good location to restaurants , entertainment and shops Very clean and comfortable rooms
Stayed in January 2024
Reviewed: 3 February 2024
Keith
United StatesMany breakfast foods were cold, and things like fresh fruit or the sign offering to make fresh hot food were hard to see. Onsen was confusing, my wife noticed people not showering before bathing.
The lodging was nice and quiet. Room was well set up. Location was excellent, check in was easy.
Stayed in January 2024
Reviewed: 3 February 2024
Robert
AustraliaRooms are very small compared to western options.
Property is easy to get to and well located
Stayed in January 2024
Reviewed: 2 February 2024
Ussama
BelgiumThe noise during the night (sometimes) due to the vivid and dynamic neighbourhood.
Great location and lots of amenities.
Stayed in January 2024
Reviewed: 2 February 2024
Laura-jane
United KingdomRoom was very warm, wasn't possible to open a window for ventilation
Comfortable & clean. Good location for walking to the centre of Shinjuku
Stayed in November 2023
Reviewed: 1 February 2024
Linda
AustraliaSmall space
Central near shops etc
Stayed in January 2024
Reviewed: 1 February 2024
Felipe
AustraliaThe room is on the small side but excellent for one person. There was plenty of room under the bed to store my luggage. Nothing to complain about, really. I'll certainly consider staying here again next time I visit Tokyo.
Very comfortable, quiet and clean hotel room. There were plenty of amenities (the onsen was really clean and modern) and you could request for daily cleaning if needed. Amazing location (1 min away from the heart of Shinjuku) with plenty of options to eat and entertainment. After a few days at a hostel nearby, this hotel was everything I needed as a solo traveller.
Stayed in January 2024
Reviewed: 1 February 2024
David
AustraliaAfter spending 9 nights at the hotel, we wish the hotel could have given us a free extended check out time of 1-2 hours (Rather than having us to pay a small fee) while waiting for our train to airport.
Room was clean and has a good view. Location as convenient. Staff we met were all friendly.
Stayed in December 2023
Reviewed: 31 January 2024
Pooja
United KingdomThis was of no fault to the hotel itself, but in hindsight the location wasn’t great in terms of being close to a station to access trains/metros. Tokyo is huge so you’ll need to grab the train to go most places, so being 15ish minutes away from one got a bit tiring - wasn’t something I took into consideration before booking so definitely something worth noting! Also, the hotel is situated in Kabukicho (adult entertainment area), but I would say your far enough from the intensity of it to not let it bother you.
The room wasn’t huge, but it was incredibly cozy. The bed was really comfortable and ended up having the best nights sleep. Japan is known for convenience, and this hotel didn’t disappoint with that! Although they only clean rooms every 3 days, they provide a bag of fresh towels and toiletries daily (which they hang on a hook at your door). Check in was easy, check out was even easier. Didn’t know what to expect but very happy with the hotel choice.
Stayed in January 2024
Reviewed: 31 January 2024
Francesca
ItalyRoom is very small even for Japan and cleanliness could be improved
Good location
Stayed in November 2023
Reviewed: 31 January 2024
Pedro
United StatesRoom is just a little too small, great for one person but two it’s like your on top of each other the entire time, the toilet is too close to the wall in the shower you have to sit at an angle I’m only 5’7 175 pounds pretty average guy not tall or big
I liked the location and it was nice and clean, I like that I was able to do a late check in till 1 PM it cost extra but I think it’s worth it
Stayed in January 2024
Reviewed: 31 January 2024
Vanessa
AustraliaCheck in procedure was rather frustrating. There are computers so guests can self check in, but all guests needed assistance at one point or another. We stayed there 2 separate times (beginning and end of trip), and had issues each time. Luggage minding service is somewhat chaotic.
Room was clean, but very small. Bed and pillows were comfortable. Great view over Shinjuku from upper floors. Good buffet breakfast.
Stayed in January 2024
Reviewed: 31 January 2024
Karleen
New ZealandRooms were small but for two & the suitcases fitted under the bed it was perfect.
Location was excellent & felt safe. Value for money & fast key drop check out system. Good if you are out all day visiting the sites & just want to sleep.
Stayed in January 2024
Reviewed: 30 January 2024
Nina
AustraliaVery clean, good shower, comfortable bed. Saw complaints about the room size but my 6’5 boyf and myself (5’11) were fine.
Stayed in January 2024
Reviewed: 30 January 2024
Tracy
United StatesWas in the middle of the red light district
Onsen was nice but noticed someone taking a phone inside. There was no staff to tell this to.
Stayed in January 2024
Reviewed: 30 January 2024
Ting
New Zealand15 mins walk to train station
Central location
Stayed in January 2024
Reviewed: 29 January 2024
Juliana
AustraliaBit tiny room but reasonable for the price and in the centre of Tokyo
Location and cleans
Stayed in January 2024
Reviewed: 29 January 2024
Michele
United KingdomMy recent stay at this hotel in central Tokyo was nothing short of exceptional. The location alone is a standout feature, placing you in the vibrant heart of the city with easy access to iconic landmarks, dining hotspots, and shopping districts. The hotel's modern yet cosy ambience instantly made me feel at home. The rooms were impeccably clean, and the attention to detail in the design was evident. The staff were courteous and went out of their way to ensure a personalized and comfortable stay. What truly sets this hotel apart is its commitment to providing a seamless fusion of Japanese hospitality and contemporary luxury. From the breathtaking views of the city to the delectable dining options, every aspect exceeded my expectations. Whether you're a business traveller or a tourist eager to explore Tokyo, this hotel in the heart of the metropolis is a perfect choice. I can't recommend it enough and look forward to returning on my next visit to this incredible city.
Stayed in January 2024
Reviewed: 29 January 2024
Zariah
United StatesThe location wasn't the best for where I wanted to go (however, that's my bad for not researching more).
I loved that I had everything I needed in a compact space. I appreciated all of the information available on the TV that I could easily go to if I needed to refer back to something. I felt safe with the card-access elevators. I also had a great city view like I requested!
Stayed in January 2024
Reviewed: 29 January 2024
John
AustraliaThere wasn't much to dislike. The room was a little pokey, but pretty typical for budget Tokyo hotels.
APA Hotels are always good value. They address exactly what you need and expect. The rooms are always clean and well appointed and the locations are very handy.
Stayed in January 2024
Reviewed: 28 January 2024
Puneet
IndiaA little far from the main train stations
Automated property, facilities in the hotel.
Stayed in December 2023
Reviewed: 28 January 2024
Lia
South KoreaDidn’t love the location, other than that it was great.
Very comfortable and nicely furnished, like always.
Stayed in December 2023
Reviewed: 28 January 2024
Pho
AustraliaJapanese cuisine and Western breakfast is perfect
fantastics
Stayed in January 2024
Reviewed: 28 January 2024
James
United KingdomToo hot in the rooms and can’t turn the heating off. Reception just told us to leave the bathroom fan on.
Good location, small but comfortable room with everything you need. Great views from the higher floors.
Stayed in January 2024
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