With APA you know what you get. It is nothing fancy but looking at the price, it is more than suitable. Location in Shinjuku is really good for exploring the city.

Stayed in December 2023

In the hall there is no place where you can stay to relax, not even a chair.

Perfect position, close to the subway, room comfortable and clean.

Stayed in October 2023

Lobby is small. It may get jammed during peak check-in, check-out hours.

Room is neat and clean, sharing the same standard of most APA hotels. Location is pretty good, with many restaurants, shops nearby, and is walking distance to the train stations, metro stations and some tourist attractions around the area. Attached onsen is small but good enough for relaxing, after a day of shopping and sightseeing.

Stayed in December 2023

The room is small but good for the price

Stayed in November 2023

Stayed here for 3 nights. APA advertises that their rooms are small but highly functional which is very apt. I can't fault the rooms for being small as that is made clear before booking. We found it comfortable enough regardless. Staff were friendly, check-in was very easy for us as we managed to avoid the busy hours. There are large queues during check-out as well which we also managed to avoid. Nearest subway is about 10mins walk.

Stayed in December 2023

Super small. Hard to move around and so we had to rent 2 rooms. But I would trade that for the location. We hardly stay inside and out most of the time.

Friendly staff and super close to all the restaurants

Stayed in November 2023

-

Comfortable bed and good location. The check-in and check-out process was smooth and fast. Some might argue that the room is small but it was just right for what we needed considering we were out visiting all day. I recommend the hotel.

Stayed in December 2023

The room very small but probably Shinjuku standard type of the room.

Very good location

Stayed in December 2023

Room cleaned once every three days. Can request to clean daily. Location although convenient is still a walking distance to underground. Located in red light district. Early morning rowdiness and police sirens are common. Room size very small

Onsen. Completeness of room

Stayed in December 2023

The policy of cleaning - stay 3 nights then clean up the room

Value for money and hot bath facilities

Stayed in December 2023

Nothing

Breakfast at this location was delicious!!!!! Very friendly staff

Stayed in December 2023

Small

Clean, convenient, Jono liked the free hairbrushes

Stayed in December 2023

Bit noisy during night

Very good location

Stayed in December 2023

No tattoos in spa

Location and comfy beds

Stayed in December 2023

Cleanliness.

Easy access to places we were interested in visiting. The heating was also excellent.

Stayed in December 2023

I had a very good experience with Japanese breakfast when i visited Tokyo last time (not with this hotel), so I got the room with breakfast included. But this time it's not so good. First, the dining area is very small and with too many people in it. Secondly, they forced you to sit with other people even when there were many empty tables, even when there was a white old male sitting by himself by the window. Even you cooperate and sit with others to share a table, they will ask you to move again. Worst breakfast experience ever. I have visited Japan more than 4 times. This dining experience is the worst. If you like Japanese food or breakfast, i would recommend try other places or even 711 is better value.

Good location.

Stayed in December 2023

Elevators can get very busy. It's about a 10 minute walk to the train station. Check-in is strictly at 3pm so many people check in all at once.

Close to many restaurants and convenience stores. Great views from the room and surprisingly quiet.

Stayed in November 2023

Just 8-10mins walk to the train station

The place is nice, gets clean everyday, nice facilities and friendly staffs

Stayed in December 2023

Not a big improvment thing, but rooms were a bit dirty.

Central Location close to metro & friendly staff

Stayed in December 2023

Small rooms but ok

Location

Stayed in December 2023

Had trouble with key card at one entrance.

Comfortable, clean and location. Great view!

Stayed in December 2023

You get what you pay for, and your money goes a long way. The hotel has a spartan+ experience level when it comes to hospitality with firmer than expected beds. Usually familiar with breakfast serving time ending but allowing for guests to be able to complete their meal, being asked to leave the restaurant at the time of breakfast serving ending was a new experience to me.

Easy check in/out process and easy access to breakfast. Very approachable staff and mostly helpful.

Stayed in December 2023

Considering how modern split AC units work, the way the AC system in this and most APA properties is set up where the management determines if heating or cooling is universally applied to all rooms in the building is unsatisfactory. Rooms do not have mini-safes, and according to a staff member, the property does not provide safekeeping service at the front desk, even if this is described as an available service on the in-room infotainment system.

Newest building amongst the three adjacent APA hotels, so it is in good condition, and has logical floor design. Four elevators for quick floor access. Reasonably close to 2 train lines and a subway line. Several nearby convenience stores. Location feels safer than the core of Kabukicho to the South.

Stayed in December 2023

As far as I know, all staffs in the front desk were interns when I checked in. It seemed they were willing to try to help me out but it took a quite long time to complete my request. They technically got my issue resolved, though. I think at least 1 experienced staff should be there to support for customers and even these intern staffs all time. In addition, the lobby was totally packed with lots of those who needed check-out and baggage storage around 9 and 10 am. Thanks to friendly staffs, I didn't have any problem but some people got under my skin with their weird temper and rudeness.

Off the top of my head, the hotel was quite good overall. Clean and quite room / Onsen, friendly staff, nice breakfast! If anyone loves to enjoy K-culture in Japan, it is a perfect place to stay because there are tons of K-Restaurants and Bar. This area "Shinjuku" or "Shin-Okubo" is such a hot place for young people and tourists who are interested in Night life.

Stayed in December 2023

Too many APA hotels in the areas or same street so be careful when you do Google map search

Small room but Good layout can slide suitcase under bed , onsen is great

Stayed in December 2023