Rooms are small. They write it's because they want to reduce the carbon footprint of the room, which is I think is a cheap excuse for having more guests packed at the same time thus increasing their profit. Check in is at 15.00. if you arrive earlier, even 30 min before, they say you can get in the room earlier provided you pay an extraordinary fee (2000 yen), which means the room is ready they just don't give it to you.

Good location, clean room. Our room had a great view as it was on the 15th floor.

Stayed in November 2024

only first day check in 2 bottle of drinking water provided. after that no more bottled drinking water.

hotel location is good except there is also another APA hotel nearby, might get confused while using GPS. many convenient store nearby. rooms have excess storage to store luggage below the bed. nice air conditioning. passenger lifts is big.

Stayed in October 2024

Compact but furnished well, very comfortable, staff were very friendly and helpful, location is within walking distance of the station

Stayed in October 2024

As expected, it's a small but functional room. Clean and a reasonable distance from the train station.

Stayed in October 2024

The room was rather compact because we had two large suitcases but otherwise everything about it met our needs.

We liked how clean the hotel and room was and how close it was to a variety of restaurants.

Stayed in October 2024

All good

Nice, clean room in a great location. The room was very well equipped and comfortable. The tube stop is very close and the neighbourhood has a lot of restaurants and 7-elevens.

Stayed in October 2024

The room is very small. But suitcases can be slid under the bed and then you can move.

The hotel is good and clean. It has water bottles and the opportunity to make tea/coffee in the rooms. It's nice to have useful hygiene products in the bathroom that you can take if you need them.

Stayed in October 2024

small room

Friendly, helpful staff. Location close to metro station

Stayed in September 2024

No lobby, it’s be nice with some space to read a book or just sit around. Breakfast at dennys is not worth it.

Smart little rooms, comfortable beds and in a good location, walking distance to Ginza and yet in a calm area that allowed for relaxation.

Stayed in October 2024

Bed was hard but have found that throughout Japan. This hotel did not have a lot of features but as stated before, has everything you need.

Actually easy to find but dragging large suitcase was a no go. $7 taxi from main Tokyo train station. Staff did a good job helping me when needed. Room small (as most APA single rooms) but very functional. A/C great, wifi great. Area walkable.

Stayed in October 2024

The room was extremely small, and I had a hard time opening my suitcase, which made it quite inconvenient to "live" there. For a stay of 1-2 nights with minimal luggage, it’s perfect, but for a longer stay, it’s definitely not ideal. The location seemed great on Google, but in reality, it wasn’t as convenient. There are only 7-Eleven and Family Mart stores within walking distance, but for any restaurants or other attractions, we had to take the metro or Uber. While the metro is just a 3-minute walk, the JR Rail (which takes you to the airport) is much farther away.

As a chain hotel, APA adheres to certain standards that can be expected at any of their locations, which gave us confidence when choosing to book. The check-in and check-out process was incredibly quick, the rooms were clean and equipped with all the necessary amenities. The staff was friendly, and we were able to store our luggage for the day, which was very convenient.

Stayed in October 2024

Basic, clean accommodations close to many train stations and convenience stores.

Stayed in October 2024

• Good location • Clean room • Room was small but very well planned

Stayed in October 2024

Only one elevator. Takes ages

Staff were very friendly & attentive.

Stayed in October 2024

Only 1 old laundry machine, you have to put your own laundry detergent, but they don't supply it. The staff thought it was automatic detergent dispensing, but after 31mins (cycle time) all you end up with is wet musty smelling clothes. At least they refunded my 500 yen and lent me hangers to dry my things (and the ventilation in bathroom and AC was sufficient to dry things in 24hrs). There were smells that came into the room from under the door (or AC?) - smells like foods and smoking, it wasn't that bad, but noticable.

The room was small, but it had lots of hooks and space under the bed to push your luggage. Checkout was really easy, put the card into a machine that reads it and checks you out (no need to do a full form on screen), bed, pillow, and duvet really comfortable. AC was pretty good. Everything pretty clean and tidy. The staff were a mix, some semi-friendly and some uninterested, nothing outstanding, but at least they did help when you needed it. I liked how they'd just hang your fresh towels in a bag on the door instead of having to make up your room (although you can request it for free - which I tried once and it was good). The information on the TV screen was good. The wifi was nice and strong. Location was convenient, although Hatchobori station only has stairs without escalator or lift to street level which is hard with heavy bags. Several combini nearby, but not a whole lot of other things in the near vicinity. There was only 1 lift, but I didn't really find it that slow, at checkout it was full but you could squeeze in.

Stayed in October 2024

Room was a bit small but it wasn’t a huge problem for us, it was enough to have a shower and sleep.

Location is great, quiet area, not too touristy and close to tokyo train station (about 10-15 mins walk). Staff were very nice and helpful.

Stayed in October 2024

Room are very small

Need more Food options specifically for Muslim and vegetarian

Stayed in October 2024

The only negative was that my room faced a brick wall, but as I was out all day it didn't really matter!

It was good value for money and provided everything needed. I particularly liked the yukata and slippers. Ice and a microwave were available in the foyer and there are 4 convenience stores within a stones throw of the hotel. The subway is also only about 50 metres away.

Stayed in October 2024

Compact but has everything you need.

Stayed in September 2024

The room wasn't huge — just enough space for a bed and desk and little else. Pillows were somewhat hard and crunchy. And the breakfast, at Denny's across the street, was downright terrible — the only bad meal I had in all of Japan. Do NOT purchase the breakfast package — there are many good places to eat just a few short steps away from this hotel. I regretted purchasing the breakfast add on.

The staff was very warm and attentive and went the extra mile to help guests. For example, when I decided to book additional nights, the woman at the desk pointed out that I could save money by booking on the APA Hotels site. They also introduced me to the inexpensive Airporter service that took my heavy bag to the airport for me. And they stored my bag while I was away. They did many small, helpful things which I very much appreciated, and were unfailingly kind and pleasant. There were many very convenient and very good places to eat right nearby. Also, the location was convenient to two train stations, so I could get to Ginza, Tokyo Station, Shinjuku and many other areas with ease from this hotel in a relatively quiet area. The single hotel room I stayed in was not spacious, but it was clean and nice, and just enough for a solo traveler. The bed had a delightfully fluffy, snow-white comforter, and the mattress was was firm and comfortable. There was a mini fridge for snacks. And everyone who worked here was very friendly and accommodating. I stayed here seven nights in total, and it felt like my home away from home. Other small touches: right next to the bedside, there was a console from which you could plug in an HDMI cable to the TV, and dim or turn on and off every light in the room. You could also easily cast to the TV and watch anything from your phone, such as YouTube, which was relaxing after a day of running around the city.

Stayed in September 2024

None

The efficiency of the staff and the facilities .

Stayed in September 2024

Elevator

Stayed in September 2024

Only 1 elevator for 15 floor and no access to stairs; being floor 5 it is very complicated to get in at peak hour

Everything except elevator was great

Stayed in September 2024

The room would be too small for two people. As a solo traveler I had everything I needed.

Brand new hotel with very clean rooms. Located very close to two metro stations with easy access to all main attractions in Tokyo. Not in a touristy area, so no noise and bunch of local restaurants around with reasonable prices.

Stayed in September 2024

Siebie you have to wait for a lift a bit

The location was great and stuff was super helpful

Stayed in September 2024