Easy check-in and check-out, arge room, spa, very comfy, helpful staff.

Stayed in September 2024

I didn’t like that we were forced to leave every 3 days for cleaning. I understand it’s part of the policy, it was just inconvenient some days.

Breakfast was good for a buffet. Everything is super clean, hotel staff is very friendly and helpful. Spa was clean and nice also. Room was small but still worth the value for 30 days.

Stayed in September 2024

The hotel should have every floor have vending machine, not only a few floor

Hotel service is very good , first , the air conditioning cannot swing , the staff response quickly and provide professional service to customer

Stayed in September 2024

There is nothing negative

Simplified Luxury

Stayed in August 2024

Nil

Walking distance from Sakae Station and Tower

Stayed in August 2024

The rooms are clean, small but have everything that you need. The location is good. The staff are incredibly helpful and friendly with decent English. Check in/out process is easy. We have stayed in several APA’s on this trip and they have all been wonderful.

Stayed in July 2024

All hotels turn off the mini-refrigerators to save energy, however in addition to turning off the refrigerator the temperature was set to "0" which is NO cooling. After returning to room after 5hrs (expecting fridge to be sufficiently cool)I placed my ice cream (GARIGARI-kun) in the 'freezer' only to have it become soup in 45min while I went to the big bath. The arrangement of lockers in the men's bath area is arranged such that really only 1 person can change at a time even though there are 16 lockers.

Close to MIRAI tower.

Stayed in June 2024

Request for cleaning never changing bedsheet and table never tidy. Clothes Washing machine and dryer not enought...

Location, staff and room facilities everything good. But request for cleaning never changing bedsheet and table never tidy.

Stayed in May 2024

Room is clean and location is very good

Stayed in June 2024

no complaints, service and rooms were great

great location near the train station and very clean rooms with daily room housekeeping and replenished supplies. definitely value for money

Stayed in April 2024

Room was not cleaned particularly well, bathroom was cramped and would present accessibility challenges to persons with disabilities.

Close to local amenities and restaurants. Friendly staff with a good proficiency in English. Room was suitable for purely sleeping.

Stayed in May 2024

At the reception all young people without experience, and only a good guy but trainee who speaks English. This makes me not really welcomed and appreciated as a guest.

Good position

Stayed in May 2024

Comfortable room

Stayed in May 2024

There was only one Microwave in downstairs

It’s quiet even though the office area , and so convenient Walking distance from big department stores and 4-5 convenience stores, It’s right in front of bus stop which is coming every 5 minutes.

Stayed in May 2024

The bedroom and bath size were very small.

Breakfast was very good and location not bad.

Stayed in May 2024

I booked 5 nights hotel total for 2 booking orders. 4/14-4-17 and 4/19-4/21 because I joined 3 days local tour. When i checked in on 4/14, I especially asked the staff if I can leave my baggage after check out on 4/17 and then check in again on 4/19. The staff said sure, no problem. But when I checked out on 4/17 morning, another staff said No. I asked if I pay for it. The answer is still no. I was panic as I need to find locker in the really morning and I need to join the bus tour in a very short time. I feel disappointed as I did check with the staff before but the hotel didn’t commit it. Won’t stay at any APA hotels anymore. Can’t trust what they said…

Twin room size is ok if reference to general Japan hotel size.

Stayed in April 2024

Great hotel, great Japanese breakfast and really happy to have access to onsen.

Stayed in April 2024

Good location, very clean, fast check in and out

Stayed in April 2024

Nothing.

Having stayed in APA hotels before, it did not disappoint. Quick checkin Clean Helpful staff.

Stayed in April 2024

Nothing

The hotel was located within minutes of the subway station so it was very easy to get to, it was also only a short distance from Nagoya Castle. I've stayed with APA before and this did not disappoint. Very clean and comfortable with many amenities offered. Check in was a little confusing, but overall everything was great. The room was compact, but there was plenty of space under the bed to store luggage.

Stayed in April 2024

I liked a lot about the onsen !

Stayed in April 2024

It wasn’t clean, even though we knew it was a “smokers room” the whole facility smelled like cigarette, the smell in the room was unbearable.

It was very well located close to shops and metro stations

Stayed in April 2024

Clean and tidy

Stayed in March 2024

it would be better if the room can be bigger

tasty and various choices

Stayed in March 2024

the pillow was so hard

everything was good

Stayed in February 2024