The extremely small room size, even though I understand it's common in Tokyo. Limited housekeeping - they didn't change our bedding or clean the room daily, only leaving clean towels in a bag on our door. Inflexible check-in policy - despite our room being ready earlier, they charged 1000 yen per hour for early check-in before the official 3 PM time.

The hotel was decent overall - renovated, modern, and clean. However, the rooms were extremely small, though I understand this is common in Tokyo. Daily housekeeping was limited; they didn't change our bedding or clean the room daily, but left clean towels in a bag on our door. When we arrived in the morning to check in, despite the room being available, they wouldn't allow early check-in unless we paid 1000 yen per hour before the official 3 PM check-in time.

Stayed in September 2024

Cleaning and very limited space.

I liked the location and view.

Stayed in September 2024

breakfast was bad, laundry too expensive

Stayed in July 2024

1.) The staff is not able to speak or comprehend basic English, what a disgrace. They are not able to answer basic questions. 5-6 staff members at the desk and none of them able to speak English on elementary school level, quite shameful. 2.) Rude staff, one of them giggling about me, but herself very uneducated. 3.) Breakfast is a total joke. It's not even in the house, but they send you to a bad fast food chain called "Doutor" approx. 10 minutes walking distance. They give you coupons and offer you only a very limited choice, not even the full menu. I was there twice, then I had enough, because the breakfast is so bad. Don't book breakfast, it's a waste of money!

Great location in Akihabara. Room was clean (though small).

Stayed in May 2024

Room is way too small for a couple esp the bathroom

Access is good

Stayed in May 2024

Very cramped

Close to everythibg

Stayed in May 2024

There was no washing machine forcing you to go to a laundromat, the closest of which were inconveniently far away. Pretty major disappointment really.

Location and cleanliness was fantastic. new towels and other bathroom stuff was provided daily.

Stayed in February 2024

It was very very small and the check-out time was quite early. If you are looking for a place to hang out in, this is not the hotel for you. It offers a clean bed and shower, so if you plan to spend the day sight seeing and stay out of the hotel all day, then it will work.

It was clean and conveniently located. It is a short walk from the Akihabara station which has many train lines.

Stayed in January 2024

No watching machines

Location super close to main station

Stayed in July 2023

My luggage was moved for cleaning and my soap dumped all over my clothes.

Smart convenience store

Stayed in August 2023

Bed sheets were not clean, the room was very small, no closet or room for walking and opening the luggage.

Price and location was great

Stayed in April 2023

no onsen bath facility, some staff are not so kind ( we saw one experienced staff she was so nice, good and helpful) but some other staffs were so slow to respond or just told us to look up on our own device for the location of laundry. no cups at ice machine, and that is located at the ground level together with microwave. internet wasn’t connecting in the room for more than half of our stay. no coin laundry in the hotel. little shop on ground floor only accept IC card ( no credit card, no cash) I stayed at Nagoya ekimae, Tawaramach and loved them but not this one at Akihabara Ekihigashi.

Stayed in March 2023

They have the bags in the bathroom for the laundry service saying to leave it at the front desk, then you go to the front desk and they tell you they don't have the laundry service and you have to go to an external laundry and do it by yourself, why the hell have you those bags if are useless?

Stayed in February 2023

Booked 3 standard double rooms, our family n travelling friends all felt that the room, toilet n bedding were not comfortable and a tad too squeezy. Can’t really open luggage fully in the room and hotel only provided 2 really flat pillows for each of the rooms. Tiny bathroom had a sitting bathtub that couldn’t even sit comfortably cross legged. Toilet bowl was right facing door with hardly any space when closed. Although we expected small rooms in Tokyo but it really fell short of our expectation for the price. There was no daily provision of mineral water except for 1st day. Specifically requested non corner rooms but was allocated 2 corner rooms out of 3. Travelling friends had foreign strangers knocking at our doors and talking non stop on one of their first nights which really freaked them out! Goes to show lack of security. 2 rooms with close proximity to the next building which overlooked offices/lab workers working. Utterly disappointed!

Other than location which was within 1km of Akihabara station, really nothing much.

Stayed in December 2022

I am absolutely FURIOUS with the property. I asked for an extension and agreed on the already ridiculous 1,000/h. for 3 hours. I got a message from the property that they went into my room and checked me out packing my things . I have never felt so violated EVER. I, nor anyone in my company ever stay at APA again.

it’s location to the rail was its only good feature

Stayed in December 2022

Bed was not comfortable and disrupted my sleep. The Aircon is set to a seasonal setting and only lets out heat, not even with a fan only setting. No coffee in the morning.

Staff was kind, hotel was clean.

Stayed in November 2022

Air Conditioner not working at all made the room unconfortably hot, and when i asked in the lobby to turn it on they gave me a fan. Pillows are too hard and the covers are way to thicc. It was very difficult to sleep due to the high temperature in the room.

Really pretty and clean room with all that you might need in it.

Stayed in November 2022

Rooms were rather small, but this is the case for most hotels in Japan.

Location was very good.

Stayed in August 2023

3 staffs were handling the check in for one group of people. one of them could have helped us with our check in.

convenient. relatively new

Stayed in April 2023

Only one elevator and no alternative way up to your room

good location and lots of shops close by

Stayed in November 2022

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Stayed in March 2025

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Stayed in April 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in April 2025