great hotel, excellent location , rooms are cosy and cute, get loads of toiletries included toothbrush toothpaste, hair bands, brush, face cloths etc they thought of everything you may need

Stayed in March 2025

Staff don’t care about guests - they just follow blindly the “rule book “ -can’t book you in 15 minutes early otherwise we charge $20 even though I’m staying 5 days in total

Location

Stayed in March 2025

It was close to the metro but wish it was closer to the centre personally.

Loved how accomodating the staff were! Super friendly and willing to help with questions or extra towels!

Stayed in March 2025

It was just okay.

Near to Tokyo Tower.

Stayed in March 2025

Staff was not really helpful, you need to do everything by yourself.

As European, we call these type of accommodations hostel. Is a hostel with private room and bathroom. For hostel was a good one. But definitely not a hotel

Stayed in March 2025

Single rooms are a bit small.

Great location, clean rooms, nice and new hotel.

Stayed in March 2025

A bit disappointed as the hotel location is far from train station. Not many restaurant around. The hotel rate also a bit high.

Stayed in March 2025

Onsen is awesome and close to anything u need including a hidden McDonald’s at roppongi intersection. View of Mt Fuji from window was awesome

Stayed in February 2025

We didn't have breakfast. We paid for breakfast in one day, but it didn't worth it. There are options near the hotel, including small shops like 7eleven or a very good coffee shop (Verve) in which you can take your breakfast at good prices.

Everything is very well organised. Is close to everything even by foot. We walk to Ginza in about one hour.

Stayed in March 2025

A very small room, no room to open a suitcase. Bathroom very small, a large man would struggle. Pillows rock hard(consistent in Japan). Staff English was very basic. Strange system for fresh towels(we were confused). Had to climb over each other to get out of bed.

Clean, bed is comfy, has in room coffee/tea & kettle. Great location, has onsen upstairs with yakatas provided. The tV has an English speaking station.

Stayed in March 2025

The check in process was a bit confusing as it was a self serve, there were staff to help but with the language barrier it wasn’t easy.

The location is brilliant, the room has everything you need and was comfortable.

Stayed in March 2025

Nothing in particular.

Great location near Tokyo tower and railways. Clean, beautiful room perfect for one or two people.

Stayed in March 2025

Nothing

Location, staff, facilities, price

Stayed in February 2025

Room was very small …there was no place to keep the luggage , worst was check out timing , they are not even considerate for an hour , we had to pay extra for 45 mins ..you should be a little considerate…you cant be that strict …even i am a host on booking.com ….

Cleanliness was up to the mark …

Stayed in March 2025

Tiny rooms

Stayed in February 2025

Nothing wrong.

I like how they have an onsen especially when we came back from Thailand taking the red eye flight. And it’s so close to the convenience stores and train station.

Stayed in February 2025

The system of this hotel is quite different from usual set-up. The payment method online didnt matched the processed when we arrived there. Since it is a bit digital transaction with language barrier on the payment method during check-in, we take 15 min to 20 min on the process. Good thing that we have Japanese interpreter to clear the issue. The tenin or attendant have strong accent (since his japanese), so that it is not that “friendly” tone when we raised our concern that time. But since, we have support from locals, we solved the issue peacefully. The Public bath Area (which located in rooftop, 19th floor i think), it is not widely enough to compare with other APA hotel we visited. Not widely enough, since this is one of the main branch in the city, it cater more visitors. The reason why the area is quite crowded when 15people go to take a bath at the same time. The slipper area are also gocha gocha ゴチャゴチャ or scattered since it is used by foreigners, the senmendai 洗面台 or sink are not that clean since it is used frequently and dont expect the room is wide enough to compare to other branch. Other thing is the laundry area and the ice dispenser area are not well maintained. For the smoking area, people only have one access to first floor. And mostly, it is crowded as well. We noticed that the crowded time of the following areas provided. Reception Area 15:00 - 16:00 for check in Bath area and smoking area 21:00- 23:00 Elevator use 9:20 -10:00 for check out Reception Area 9:45 -10:00 for check out Hope this observation helps.

It is accessible to “most” tourist spot in Roppongi 六本木。 45min walk from Shibuya and accessible thru train． It is also quiet in every floor and it has accommodating environment.

Stayed in February 2025

The rooms are way too small, but it’s great if you need the room only for sleeping

Very good location. Staff is very nice and helpful!

Stayed in February 2025

Their strict tattoo policy meant I couldn’t experience the onsen, that’s okay - I respect the rules.

Great location next to a Lawson, with small but practical rooms for travelers out exploring all day. The hotel was clean and pleasant, and the self check-in/out system was a convenient feature.

Stayed in February 2025

Room was small, but got what I paid for.

Convenient check-in and checkout process!

Stayed in February 2025

Honestly this hotel was perfect! I’ve never seen a more well thought out accommodation. Everything was super clean. Amazing location. Amazing bedding. Everything was perfect really!

Stayed in February 2025

Great location for metro stations - Roppongi itchome and Roppongi. Views of Tokyo tower! Close to Lawson and Family Mart. Room cosy, shower great. They think of everything on the TV facilities! Usual APA quality.

Stayed in February 2025

I didn’t like that water was only provided at check in.Rooms were small.

Stayed in February 2025

This APA Hotel is a nightmare wrapped in a convenient location. The staff are blatantly rude, with English skills so abysmal they might as well not speak at all. The rooms are claustrophobic boxes, barely clean, straight out of a dystopian horror film like ‘Escape Plan,’ only worse. The invasion of privacy is egregious - staff barge into your room unannounced and uninvited. The lobby is essentially a marketplace for sex workers, turning what should be a sanctuary into a seedy den. This place is a stain on Japan’s reputation for hospitality, utterly deplorable. Avoid at all costs!

Location

Stayed in February 2025

Good

Stayed in February 2025