106-0032 Tokyo-to, Minato-ku, Roppongi 3-18-6, Japan
#484 of 1,456 hotels in Tokyo
Guests' ChoiceBased on 2228 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.7
Staff
8.7
Value for money
8.4
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 February 2025
Bijou
AustraliaWalls are a bit thin
Great hotel to be at if you’re out exploring Tokyo all day and coming back just to sleep. About a 10min walk to Roppongi station.
Stayed in January 2025
Reviewed: 3 February 2025
Ben
Hong Kongcp value high, clean, good service, nice onsen (hot spring)
Stayed in January 2025
Reviewed: 3 February 2025
Lim
SingaporeToo early check out & not flexibility and chargeable. Room size too small for 2 person to stay
Hot tub spa
Stayed in February 2025
Reviewed: 2 February 2025
Nina
United KingdomRoom was very small for a 5 night stay. There's no wardrobe, but there is luggage storage under the bed.
Good hotel. Good facilities in the room
Stayed in January 2025
Reviewed: 31 January 2025
Abe
AustraliaThe room got a bit hot at night (I was travelling in winter). It seems like you can't control the Temp of the room.
The room was clean and tidy with all the facilities needed. The desk in the room provided a nice location to get some work done. The hotel was very clean and well presented.
Stayed in December 2024
Reviewed: 30 January 2025
Michelle
United StatesNo internet access for public to use
Easy to find, comfortable and private, with an onsen and included breakfast
Stayed in November 2024
Reviewed: 30 January 2025
Sangmi
South KoreaThe room size is quite small. But it's typical among the business hotels in Tokyo. Under this price, it could be okay.
I prefer to use the sauna on the top floor. Because a shower booth in the room was so small. The location is not bad. Within 10~15 mins, it's a walking distance from the subway.
Stayed in December 2024
Reviewed: 28 January 2025
Antony
United KingdomLike all APA hotels, the combination of a low price, excellent location and well above-average comfort and facilities is why you'd want to stay here. The hotel is under 15 minutes walk from Tokyo Tower (which should be visible from several rooms, albeit not the one I booked!) and a similar distance from Roppongi Station and the Mori Tower observation deck in Roppongi Hills. The rooms are quiet and comfortable. Check-in can be a little chaotic at certain times as it's quite a large hotel, so I'd advise trying to arrive a little later if your schedule allows, but that's more an observation than a criticism.
Stayed in December 2024
Reviewed: 28 January 2025
Kirsty
AustraliaBreakfast was very processed sadly. And in a very small room for so many people.
Great location very clean and bed comfortable.
Stayed in January 2025
Reviewed: 27 January 2025
Mullie
CanadaThe room was very small, but I think it was normal sized for Japan.
The onsen was excellent, the hotel was clean and fresh.
Stayed in January 2025
Reviewed: 25 January 2025
Man
AustraliaA bit of a walk from train station
A bit more pricey but understandable for its location, easy walk to Tokyo Tower, and also plenty of restaurants choices
Stayed in January 2025
Reviewed: 24 January 2025
Teneshia
Japanhow small the room was
The early check in option and the location was great
Stayed in December 2024
Reviewed: 21 January 2025
Maura
AustraliaThe rooms are small but that are amazingly functional, it’s more reflective of Japanese culture than the hotel.
Great hotel, exceptionally clean, we had 2 adjacent rooms as had a family and it worked great. Loads of towels, amazing spa and the staff were great at arranging transport for our luggage etc. Would definitely recommend for families. Right beside Tokyo tower with great view.
Stayed in January 2025
Reviewed: 21 January 2025
Cathal
IrelandWe were giving a lot of single-use cups and bathroom utensils, which to us seemed wasteful as we did not need it all. The pillows were a little uncomfortable.
Great location.
Stayed in January 2025
Reviewed: 20 January 2025
Ben
CanadaLocation and price
Stayed in January 2025
Reviewed: 19 January 2025
Chiayin
CanadaToo small. Midnight surrounding area are very sexual, many black young men working for ladies on the street.
18F outdoor bath
Stayed in January 2025
Reviewed: 13 January 2025
Sophie
NetherlandsGreat place! Onsen was nice, our room had a view of the Tokyo Tower which was a cool extra for a room at this pricepoint. Overall very happy!
Stayed in January 2025
Reviewed: 12 January 2025
Dorothy
ThailandNothing
Nice modern room n abt 7 mins to Roppongi station
Stayed in January 2025
Reviewed: 12 January 2025
Han
Singaporenothing
compact but comfortable room, public bath, good location, excellent value for money
Stayed in January 2025
Reviewed: 9 January 2025
Eleonora
EstoniaRooms are too small, no wardrobe for clothes, table in the room were not wiped
Amazing location next to the metro stations, daily provision of fresh towels, everything is neat and very clean
Stayed in January 2025
Reviewed: 9 January 2025
Lizbeth
AustraliaThe lift bell would ding after hours.
The quiet room, the onsen, the rooftop viewing/seating area.
Stayed in January 2025
Reviewed: 9 January 2025
Sarun
Thailandcheck-in with machine is broke , we take time to check-in too much & my friend is ill . if you staff concentrate with us , you will check-in quickly for us .
good facilities & staff
Stayed in January 2025
Reviewed: 8 January 2025
Rebekah
JapanThe check in procedure was terrible. You do it electronically and the staff seem unsure if there are problems. We wanted to split the payment and were told it was impossible, and then when I pushed further they said it is possible but I will need to see staff. When I went to see the staff they started the procedure and then said that it was not possible and we would need to pay separately for each night separately. There are FOUR washing machines for 18 floors with at least 30 rooms per floor. It is near impossible to wash your clothes. We washed them once on our 10 day trip. It took 5 hours because the dryer was terrible and wouldnt dry properly. After one cycle our clothes were still soaked. Theres an option for "dry longer" so we did this. When we went up to get our clothes they were left on top of the washing machine and a guest told us "they're done." Considering you need to put a code in, I assume a member of staff took our clothes out and just left them there without informing us. They were also still wet. The room isn't cleaned properly. The pillows are never changed. After our room was cleaned we still had pizza boxes left behind and when I took them to the cleaning staff to put in bins (there were no bins in for us to put our rubbish in) they were very rude. The hotel staff require your room to be cleaned every three days regardless of if you were requested it was cleaned the day before. If you don't request a room clean they leave a bag of toiletries outside your room including razors, cups, gowns, towels. I think by the end of it we had been given close to 13 towels each from a hotel that doesn't clean everyday due to "environmental reasons."
The room itself is small but cozy. The bed was comfortable and we had no issues with the aircon being controlled by the hotel as it was winter. It is pretty central to nice areas, and convenience stores are nearby. Check out was seamless.
Stayed in January 2025
Reviewed: 7 January 2025
Dave
CanadaRoom's temperature was uncomfortably high. Not very economical, but to be expected for Roppongi. Only four laundry machines for the entire building.
Great location, easy access to both metro and train stations. Walking distance to Azabu. Staff were very courteous and helpful.
Stayed in November 2024
Reviewed: 7 January 2025
Alex
AustraliaIf I could choose another APA hotel I would, was out of the way from most places we wanted to go
Overall good stay, new facilities and new property, had 4 elevators so quick entry and exit into our hotel
Stayed in December 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content