Onsen was only for people with no tattoo’s or very small that can only be covered with 2 stickers. If you have 2 or 3 big tattoos you are doomed.

Bathtub and bed were great.

Stayed in October 2024

Pillows were not the best.

The in-house onsen / sento was a highlight for me. Also there’s a laundry room and plenty of convenience shops nearby.

Stayed in October 2024

Housekeeping doesn’t keep the floors clean in the rooms very well. It’s also disappointing that people with big tattoos aren’t allowed to use the pool and spa. they do offer stickers to cover up small tattoos. Maybe a better idea is to offer sertain time slots throughout the day or night for people with bigger tattoos to use the pool and spa so everyone can use it without walking in to each other.

Beautiful view from the 11th floor, clean arrival hall, elevators only working with key cards, in the center of Roppongi

Stayed in October 2024

The rooms are small but very comfortable. The onsen is truly amazing and definitely a highlight for this hotel.

Stayed in October 2024

Nothing

Spacious Lobby with Modern design restroom. Good buffet breakfast provided. Location is about right to explore.

Stayed in October 2024

The room was too small

The views from the room were the best, facing the Tokyo tower and the sauna was super good

Stayed in September 2024

The rooms are microscopic. It’s difficult to get around the room and to get stuff from your luggage since you have to shove it under the bed.

The location is pretty good. The staff was more proficient in English than all the other hotels we stayed at in Japan.

Stayed in October 2024

Cars noises from the street

Room was clean, bath robe and towels were new each day. I really liked “spa” bath zone, it’s the best thing at the end of the day.

Stayed in October 2024

Everything was great during stay at hotel. However, I came back from sightseeing one day and message was left that room service came to clean my room and because I had "luggage" on bed, they were unable to. I had laptop charger and some phone chargers on the bed, not a suitcase!

Centrally located in Roppongi, walkable to train stations, tourist sights such as Tokyo tower and restaurants. Very accessible.

Stayed in September 2024

The quilt is way too thick/hot for the weather

Very clean and nice facilities

Stayed in October 2024

Nothing in particular

Location was great, close to everything : metro, Lawson, Family Mart, donki (opened 24h)! Many restaurants around. Walking distance to Roppongi hills. The view from the hotel room was also great. Even if you don’t catch the Tokyo tower, it’s still an amazing one. Quite spacious considering that it’s in Tokyo. We had 2 Large luggages and a smaller one, it was not a problem.

Stayed in October 2024

Tiny rooms, but location and onsen are making up for the size.

Stayed in October 2024

The rooms facing the highway are a bit noisy. It could do with a little bit of extra cleaning.

Easy check in and out, friendly staff, could store bags after checkout, convenient opening times of the spa.

Stayed in October 2024

Tiny room! Walk to subway.

Reasonably priced, great bath with good amenities

Stayed in October 2024

There was an odd smell coming from the bathroom, probably mold?!

Very easy to find, very easy to understand. Super convenient easy to check-in and out.

Stayed in October 2024

If the rate is little cheaper that would be excellent

Location is very well and accessible. There is onsen included in the service

Stayed in October 2024

Nothing

We want to stay close to Azabudai Hills and this hotel is very close so it serves our purpose well. The room is a bit small but we expect this because the price is relatively low compared to other bigger room hotels. I also like to Onsen on top of the building.

Stayed in October 2024

For sure, compared to the rest of our trip to Japan, this one was a bit pricy, but in comparison, it also was top in terms of comfortability and what it had to offer. The spa on the top floor is super nice and the staff were nice and friendly. We also had a very nice view from our room.

Stayed in September 2024

Bedding was winter weight. We needed to constantly adjust the room air con to make it colder for sleeping (due to heavy quilt) and warmer for other times. Unfortunately the outdoor pool was closed despite warm day time temperatures. I checked if it would be open during our stay prior to booking and was told it would be so this was disappointing.

Comfortable rooms albeit a little small. Room included robe and slippers. Hotel Onsen was amazing. Hotel location was close the train stations.

Stayed in October 2024

Laundry Service (coin laundry) was awful. Poor WiFi

Clean Good Location

Stayed in October 2024

Nice and small Room, with everything you need for a short Stay. Close to subway and Tokyo Tower

Stayed in October 2024

We arrived at 2 pm after a flight of 13 hours, at the reception we where told that we can check in at 3, or if we want to check in an hour earlier we need to pay extra, which sounded ridiculous to me.

Location was very good and it was clean

Stayed in October 2024

The room is extremely small and check out is too early

The location is excellent and the working staff are very nice

Stayed in October 2024

Breakfast was limited and same everyday

Stayed in September 2024

Room too small

Near to many nice eating places.

Stayed in October 2024