541-0054 Osaka Prefecture, Osaka, Chuo-ku, Minamihonmachi 4-2-9, Japan
#313 of 713 hotels in Osaka
Guests' ChoiceBased on 2448 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
9.0
Facilities
8.6
Staff
8.6
Value for money
8.4
Free Wifi
8.4
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End of dialog contentReviewed: December 26, 2024
Nicholas
United KingdomAsked for an early booking in time as was going to arrive at 1pm , but was made to wait until 3pm only to get an email a hour later saying the early booking in time would be ok .....yeah little bit late on that thanks.
Right next to the metro easy to get around.
Stayed in December 2024
Reviewed: December 25, 2024
Nipaporn
ThailandLocation
Stayed in December 2024
Reviewed: December 23, 2024
Athanasios
Greeceextremely small room very busy hotel long waiting for the elevators
next to subway
Stayed in December 2024
Reviewed: December 19, 2024
Hadrien
FranceQuite noisy since we are very close to a big avenue. And room a bit small.
Nice location, very close to the metro and Dotonbori. Onsen in the hotel.
Stayed in December 2024
Reviewed: December 18, 2024
Negar
United StatesThe rooms are too small
Location is very accessible and tower is nice
Stayed in December 2024
Reviewed: December 15, 2024
Ricardo
NetherlandsThe washing machine area is tiny and always busy, and besides that, there are a few options for breakfast for those not used to traditional Japanese coffee.
The location is very convenient; the metro exit is right next to the hotel entrance, and the staff is very polite.
Stayed in September 2024
Reviewed: December 10, 2024
Meri
North MacedoniaWe found some stains in the bathroom that looked like blood. Staff did not speak much English, so we never received an answer of what that was. We went to Tokyo after our Osaka trip, at another APA hotel. But we accidentally checked-out a day earlier from our Osaka hotel than supposed to. Would've appreciated a refund for the night, since the hotel was not overbooked & we paid extra at the same hotel chain.
The location was excellent! Right near Midosuji street which looked adorable with all the Christmas lights. We usually ended our nights with a cup of coffee from the Starbucks nearby and a nice walk, or some 7/11 :) Probably the best out of all :) Our room had a nice view of the street, which was a plus. The hotel is located near a metro station, but we usually explored the city by foot. Staff was very nice to send a follow-up message, about some things we forgot in our room.
Stayed in November 2024
Reviewed: December 9, 2024
Susanne
AustraliaI can't think of anything.
On previous visits I enjoyed the breakfast, I didn't utilise the breakfast this time as I only had an overnight stay. I thoroughly enjoyed the guest's Spa, the Spa being the primary reason for choosing this hotel, even though the staff are very friendly and helpful. I've found the rooms to be sufficient for my needs and very clean. The location meets my requirements and there are some very nice little restaurants close by.
Stayed in December 2024
Reviewed: December 8, 2024
Robert
GermanyThe heating! I’ve never had such nose bleeds my entire life.
Great location and there’s an exit from the metro to the hotel (elevator). This is great after lugging your luggage through the chaos of the metro 😆 Restaurant is decent size.
Stayed in December 2024
Reviewed: December 7, 2024
Raul
PhilippinesThe food is great
Stayed in December 2024
Reviewed: December 7, 2024
Steve
AustraliaLifts can get busy at times.
This hotel has the Hommachi subway station directly under the hotel,so it's great if you're taking the train from Kansai airport.From Kansai airport take the train to namba station then take the Midosuji line to Hommachi station..Also the hotel has a Family mart on premises and a 7/11 just outside on the corner..And if you like walking it will take around 25 minutes to get to the Glico man sign.,or take the subway only 2 stops away in 5 minutes to namba station..I would stay here again if I returned
Stayed in December 2024
Reviewed: December 6, 2024
Eric
United StatesThe rooms are small
Stayed in October 2024
Reviewed: December 4, 2024
Alberto
United StatesSmall room and bathroom, electric outlets not compatible with normal USA plugs, no closet or drawers, rug needed some vacuuming.
Great location for short stay, modern facilities, nice staff.
Stayed in November 2024
Reviewed: December 4, 2024
Mohammad
Saudi ArabiaThe room cleaning
The location
Stayed in December 2024
Reviewed: December 2, 2024
Akshay
SingaporeThe room is a bit small for 2 people (a couple), but understandable for this price & considering Japanese hotel standards.
Perfect location: - The hotel is located at one of the exit of Red Line train station. - Nearby convenience stores (7/11 is right across) Friendly staff and easy check-in & check-out. Clean rooms & provide necessary in-room amenities.
Stayed in October 2024
Reviewed: November 30, 2024
Sara
ColombiaThis is a convenient hotel, with a train station right below it and a family mart in the second floor. I mean, we went for the safe choice at an apa chain in Osaka…. However, the staff is terrible! We were treated very rudely and were charged 1,000 yens for arriving 30 mins earlier. Next time I’ll try another hotel
Stayed in November 2024
Reviewed: November 29, 2024
Gordon
AustraliaThe only thing we found were the pillows were a bit uncomfortable.
Clean, good location, amenities were good.
Stayed in November 2024
Reviewed: November 29, 2024
Mangofresh
United KingdomMy room was on the top floor, so every time I took the elevator, I had to wait for many people to get out before reaching my floor.
The location is excellent, with a FamilyMart on the 2nd floor. Dotunburi is within walking distance, the metro exit is just 10 meters from the hotel entrance, and there’s a spa open until 2 AM.
Stayed in November 2024
Reviewed: November 28, 2024
Mayli
BelgiumThe breakfast was INCREDIBLE and lasted for hours (from 6am past lunch I think) and they have a spa down in the basement with hot traditional baths that I absolutely LOVED
Stayed in November 2024
Reviewed: November 27, 2024
Cho
United KingdomThe room is a bit small, but understandable for this price.
The location is super convenient, close to subway stations and convenience stores. And there are onsen too!
Stayed in November 2024
Reviewed: November 25, 2024
Pun
Hong KongI am fine with the green concept and do not request for extra cleanup service but some instructions on where to put the my used towel or dump my rubbish/trash would be nice.The rubbish bin in my room was almost full after 72 hrs. Also see if you can provide us with tooth brushing kit at the public bath B1 area.
Conveniently located, slightly noisy at times but cant fault the hotel for that. The lifts were fast and public bath area was clean. Two convenience stores just a step away.
Stayed in November 2024
Reviewed: November 25, 2024
Marianne
United StatesThe variety of food was plentiful but the quality could have been better. Pillows were not comfortable and the building has an HVAC system that is either set to heat or to air conditioning, so I was not able to cool the room sufficiently. Also, there is considerable noise from the on ramp and highway that is adjacent to the hotel.
Location good - easy access to all the energy but not right in it. Convenient to the subway. Everything was clean with helpful staff. Brunch is available from early morning through early afternoon, which was a big plus.
Stayed in November 2024
Reviewed: November 24, 2024
Jose
United StatesCan’t say I didn’t like anything.
Location was a little south but the train is right there and you can get anywhere quickly.
Stayed in November 2024
Reviewed: November 24, 2024
John
AustraliaLocation great , the room a little on the small side but to be expected
Stayed in November 2024
Reviewed: November 24, 2024
Reda
LithuaniaBig hotel vibe - always very busy, queues at the elevator, on the check out etc. Early check out time (but easy to extend for extra money). Lots of staff but you have to do self-check in while the staff is watching you. Very noisy from the streets.
Great location, very clean. Baths are available - if you don’t have tattoos. Great view from top floors.
Stayed in November 2024
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