clean

convenience location

Stayed in June 2023

At check-in, I know most of staffs could not speak English but I didn't understand why she had to hold on to my passport and waited for the other staff to operate the machine when I could check in by myself with it. For her to hold on to my passport and did nothing like that was a waste of time when so many queues were waiting. This was inefficient. Also, baggage sending assistant was super slow and inefficient as staffs gave me the wrong information, instead of helping, this was a waste of time too. Baggage deposit was also super slow for unreasonable manner.

The room is soundproof so you can sleep well at night, hearing nothing from your neighbor. The location is very close to the station and has a small bridge to the shopping mall.

Stayed in June 2023

The spring mattress not to my liking as I prefer a firm mattress.

Location, cleanliness and basic necessities like toothbrush, combs, cotton wool etc provided.

Stayed in June 2023

Room is too small for two people. We were literally crawling over each other. The pillow was small, flat, and hard—-very uncomfortable. The bed is right next to the curtain, so the second person, in this case me, slept with the curtain in my face at times— very uncomfortable. Worst night’s sleep in Japan.

Dry close to Sendai Station.

Stayed in March 2025

The cleanliness was off, the staffs were unfriendly, the price were off the roof compared to its quality. It used to be better.

The location is convenient as it is close to Sendai Station.

Stayed in March 2025

-

Location, Staff friendly, Easy Checkout

Stayed in February 2025

Central location right near train station. Very reasonable rates TV with English channels 😁

Stayed in February 2025

Nothing.

It's one of the nicest hotels I've stayed at in Japan.

Stayed in November 2024

Breakfast was almost entirely Japanese except for cereals and breads

Proximity to Shinkansen station and shopping areas, modern and clean facilities, and comfortable beds

Stayed in November 2024

Nothing

Location, it connected to sendai station and a convenient store is next door. Many shops and restaurants around.

Stayed in October 2024

Great price and central location. Clean and facilities all in good order

Stayed in September 2024

All is great.

Fantastic location, room is small but it’s comfortable and complete with everything you need. The friendly helpful staff and free luggage storage is a huge plus. Highly recommended!

Stayed in October 2024

N/A

Everything was great. Well maintained Facility. The single room is big enough. You can let the baggage open. Very helpful and professional staffs. Love their smiles. The breakfast is good too.

Stayed in August 2024

The pillows weren't so comfortable - but for one night we didn't ask if they had any other options.

It has a good quality price-ratio, as all the APA hotels I think. We were there for only one night, so there isn't much to say, but the room was quiet and it had good air conditioning (even if the machine was a bit dusty I think), which was great since it was so hot otherwise.

Stayed in July 2024

Their Android app can only be used if you have a japanese Google account. Other than that, I'm a very good APA hotel customer and there is usually nothing I don't like in their hotels.

Exceptionnally well located, north of Sendai station, you can easily access it without even setting foot outside. The hotel is very classy and their beds are amazingly comfy, not to mention the delicious breakfast buffet which offers some local specialties like beef tongue curry ! Will definitely come back next time I go visit Sendai. Interesting fact : if you want to send your suitcase by takuhaibin courrier, the reception will provide you with waybills pre-filled with their own address (as sender) so you don't have to fill that part.

Stayed in May 2024

Pillow is a little bit thin

Close to 2F of Sendai station west exit with modern style hotel, clean room with comfy bed

Stayed in May 2024

Our room seemed smaller than usual for APA hotels. The pillows were small and hard. There were too few elevators for the size of the hotel. We were woken by a loud message in our room saying there had been a fire but it was fixed and there were no ongoing issues, which is great, but we never actually heard a fire alarm before this. The price seemed high in relation to the room quality and compared to other APA hotels.

Location is excellent, accessible from the station. The room was clean and it was quiet.

Stayed in May 2024

The rooms are a bit small.

The location was great right in the station! The facilities are wonderful and super clean!

Stayed in May 2024

It is abit hard to locate on google maps but once you find the hotel, its really convenient

I went there for GW and my first choice is always APA. This hotel was memorable because staff were kind and everything went fine during my stay.

Stayed in May 2024

Nothing

Brilliant location, amazing breakfast, the best APA hotel I have stayed at. Staff go above and beyond. Brilliant hotel.

Stayed in April 2024

NA. I liked everything about the stay

The location is perfect and a very friendly staff.

Stayed in March 2024

Pillows too thin for my liking, but we were able to request for extras. The air in the room felt stuffy especially during winter — not sure if it’s a ventilation issue.

Convenient location

Stayed in February 2024

In the winter season, the air condition cannot change cold mode and the window cannot open.

Stayed in February 2024

In the winter season, the air condition cannot change cold mode and the window cannot open.

Near Sendai station.

Stayed in February 2024