All the instructions on TV about how to behave if you're a tourist ( how to walk on the road, not using your phone when walking etc..)and hard pillow.

This was the biggest hotel room we had in Japan. It was very well equipped with super comfortable large bed and cool dressing gowns:) The location is good, however it's half hour walk to the center and 20 min walk from the main train station. It was nice and quiet though. The staff was very nice, stored our luggage, as we arrived early. The highlight was breakfast with huge variety of delicious dishes and drinks, definitely the best breakfast we had in Japan. I recommend this hotel for comfort and convenience. Would definitely stay again.

Stayed in November 2024

Loved it

Stayed in October 2024

-

The location was very good, and the room had a window that could be opened.

Stayed in October 2024

There wasn’t anything I didn’t like. I just found the walk from Gojo station a bit far with luggages and you had to go up and down a bridge to cross one of the main intersections. I would recommend those travelling with big luggages to catch a bus from Gojo station instead of walking. On a nice day, it’s a pretty easy stroll though! Also, there was no sauna at this APA property.

Very close to bus stops which made it very easy to get to the closest train station and to get the buses to wherever I needed to go! The property was very clean and staff were very helpful! The buffet breakfast was fantastic too. It had a range of Japanese and Western breakfast options.

Stayed in October 2024

Everything was amazing

Everything! Great location either for bus than for metro. Clean, excellent service, great breakfast, they keep your luggage, we really liked it.

Stayed in October 2024

It’s not well located.

The property is very clean

Stayed in October 2024

Total disregard of customers needs on check-in. Room was not even ready and cleaning staff was gone. Reception didn't even know how to handle this situation. My request for manager to assist was flatly denied. Had the nerve to offer putting me up in another room, check out and check back in the next day when my reserved room for 2 days becomes ready. Total lack of common sense, and inconsiderate. Contrary to advertisement, staff doesn't speak English and relied entirely on cell phone to translate. Awful experience for my 3 days stay.

Average

Stayed in October 2024

The location was a little bit far away from a train station when travelling with luggage.

The property was very clean and very comfortable. Lovely hotel.

Stayed in October 2024

Bad service

Clean room

Stayed in October 2024

friendly staff, they called a taxi for me on my way back.

Stayed in September 2024

Nothing, I enjoyed this hotel stay completely.

The location is fairly close to Kyoto station (about a 30 min walk - a scenic experience) and also across the street is a convenience store. Very close to the hotel are restaurants for dinner or lunch options! The cafe in the hotel for breakfast is delicious, definitely recommend buying the addition! They have laundry machines available for use and provided toiletries as well as yukatas. The staff were super friendly and the hotel itself was very nice and clean.

Stayed in September 2024

Windows were frosted so no view outside, room was for handicap so weird layout, no daily housekeeping , checkout was at 10am, had to pay extra 1,000 yen just to get it until 11am. That’s way too early of check out, only ice machine was on 1st floor for entire hotel

Clean, fairly spacious , nice to have self serve laundry facilities downstairs, very good

Stayed in September 2024

Everything was fine and service was efficient.

The room is great value for money, well organised, clean, with a spacious and comfortable bed. The bathroom is clean , modern, with a nice bathtub. I enjoyed all the amenities in the room and the beautiful robes. Breakfast also offered a good selection from continental to Japanese options. It is conveniently located in a quiet neighbourhood that however remains quite central and easily connected to many of the landmarks.

Stayed in September 2024

Location near train but no restaurants or shopping near.

Clean. Comfort. Atmosphere. Comfort.

Stayed in September 2024

nothing.

perfect value for money, the bed was just too comfortable, one of the best I ever slept in. Stafd was very helpful, talked in English, breakfast has wide variety of choices.

Stayed in September 2024

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Stayed in March 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in April 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in March 2025

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Stayed in February 2025