The rooms were smaller than I expected and the large television screen with its repeated messaging was overpowering. There was no real view from the bedroom - so the window was frosted.

I really enjoyed the use of the Japanese style spa on the top floor. Convenient location with plenty of restaurants and noodle bars in the nearby mall. Access to the luggage service which delivered my heavy luggage from the hotel to the airport was efficient and very helpful. Very close to the metro entrance.

Stayed in April 2024

Small sized rooms

Clean with good location. Nice staff

Stayed in May 2024

Room is minimal size

Good location

Stayed in May 2024

Beds hard & pillows hard

Quiet area. Clean & close to transport

Stayed in April 2024

Room are a bit tiny. Breakfast is not amazing for the price.

The onsen and the view are amazing. The staff were very nice and helpful. Metro station very close.

Stayed in April 2024

Room very small, no storage for cases and bed against the wall. Strict timings on check in.

Location is ok, there is a metro almost below the hotel. Hotel lobby has a set of scales for weighing cases which was quite handy.

Stayed in April 2024

Personally I found the bed uncomfortable, the pillow was too hard for me, but other than that it was perfect.

The location is great, it's close to the underground station and you can get almost anywhere you need in 30 mins. Wellness spa was an absolute treat, we made use of it almost daily. Rooms were well equipped and always clean. Food was tasty and there were enough meals to choose from. Check in process was effortless and we even received a bottle of sake as a welcome gift. We received a fresh towels, razers, toothbrushes and coffee, tee daily.

Stayed in May 2024

It is not minus but breakfast is not for muslim people as there is only egg and butter) But it is not their problem

Location is very good, rooms are clean, nice staff

Stayed in April 2024

Claustrophobic room, huge waste of plastic, clear issues with lifts (too few for the number of guests), location is not the best but at least is half way for visiting both the east and west side of Tokyo.

Good value for money… but you get what you pay for (see negatives below). Great onsen.

Stayed in April 2024

Either to cold or to warm in the room, with and without AC ventilation especially during colder temperatures and rainy weather end of April/beginning of may. But it's personal preference. They communicated that they can only regulate warm/cold for the complete hotel.

Nice breakfast, vegetarian and vegan options. Sufficient room size for single room and two suitcases. Nice stay, perfect metro connection for exploring Tokyo Vending machines in the hotel

Stayed in May 2024

Some lack of detailed cleanliness in some parts of the room and on the corridors

The breakfast, the location and the sense of security

Stayed in April 2024

The bed and pillows, very small room

Location is amazing

Stayed in March 2024

The room was the smallest I had in Japan... I couldn't open my luggage (medium sized) or I would have to jump it to go to toilet. The width is exactly the length of the bed. My solution was placing the luggage on top of the desk chair, since I could not move the chair anywhere as well. The room was clean though and the bed comfy. Not too many people at the reception speak English and check out is at 10am. I had the cleaner come and try cleaning my room at 8.30am...

There are quite a few metro stations nearby and the access is easy. There is one exit though that is close but it is downhill to reach the hotel. The neighborhood is calm and very quiet. Full of government buildings but not close to convenience stores or restaurants.

Stayed in April 2024

The casting function didn't work on the TV which was a bit annoying but it wasn't the end of the world

Very comfortable room and it's only a 5min walk from the train/metro station so it's very handy for getting around Tokyo

Stayed in April 2024

The room was very small, we had nowhere to put our luggage but the bed was high enough to get one suitcase underneath. The restaurant was fully booked each evening so didn't get to try it but the hotel is definitely good value for money.

Great location, huge hotel with plenty of amenities. We loved the surrounding area and were very close to two train lines. Our room has everything you could need and the onsen is a great feature. Very clean, well-maintained hotel.

Stayed in April 2024

I would recommend to book a twin bed room because the double bed is very small and the room size are very tiny.

Great location in the neighbourhood of Prime Minister office. Very quiet area with 2 metro line at 500 mt.

Stayed in April 2024

Can't say anything real bad. Maybe the the waiting time for the elevator was a bit long.

It was a pleasure staying this hotel in Akasaka, Tokyo. The staff was welcoming and professional, ensuring a smooth check-in process and attending to all my needs. The room was impeccably clean and well-maintained, which made for a very comfortable stay. The bed was particularly comfortable, providing a good night's sleep after a long day. The hotel's location is great. The metro station wit four lines, making it easy to access various places in the city. I would highly recommend this hotel to anyone looking for a quality stay in Tokyo.

Stayed in April 2024

The breakfast was well below standard

The property was well located and the rooftop Onsen was brilliant. Rooms were small but had everything you needed.

Stayed in April 2024

Rooms are small however very well equipped with everything you need.

Clean, efficient, central, good value for what it is.

Stayed in April 2024

Rooms are very small. Reminded me of staying in a travelling caravan. Although furnished to a high standard. The breakfast was ok, but the coffee was terrible and the croissants also not good. The japanese breakfast was better. This is a densely packed hotel, housing many guests, so when its busy it feels a bit crushed.

The onsen (no extra cost) was great! The rooms were cleaned regularly and very comfy. Staff were obliging.

Stayed in April 2024

Terrible experience at the reception. Most receptionists struggle to speak English.

Excellent location, close to multiple metro lines. Quiet and clean area.

Stayed in April 2024

Room too small for two person

Stayed in March 2024

The ventilation in our room was poor, even with an open window or with activated AC it was quite stuffed and hot

The hotel is very conveniently located close to a metro station, and you can get to Tokyo station in just 15 minutes. Even thought the space in our room was limited, it was very efficiently designed. It was clean and nice. Extra bonus for guests: free usage of an onsen, which was super nice after a long day of walking!

Stayed in April 2024

The room is very small, though practically organised. Since we travelled with a lot of luggage we could use some extra space

Excellent location close to the metro line, the hotel and rooms were very clean, friendly and helpful staff

Stayed in April 2024

Really small, but manageable for 2 people due to good optimization. The floor was dirty in multiple rooms. Rooms were dusty.

Very close to 3 main metro lines (including Chiyoda and Ginza). Room surface js very small, but well optimized Lot of amenities - basically you do not need to take anything either you

Stayed in April 2024