Nothing

The staff are very friendly and speaks English. Complimentary transport is available to hotel. The Onsen is good.

Stayed in February 2025

Nothing

The outdoor onsen was fantastic. It was located a walk away but within the hotel complex. The walk becomes a journey that takes you into a different slower paced mindset and you soothe your stress away as soon as you soak into the onsen.

Stayed in February 2025

The tub in the bathroom was great.

Stayed in December 2024

I paid for an unremarkable breakfast one morning

As a solo traveler I was able to book a small but comfy twin bed room without meals. The rotenboro was exceptional! With a quiet location in the woods yet just a five minute's walk to restaurants, this was a great deal.

Stayed in October 2024

It was expensive and a little far up the hill from the main part of Orima. But its worth the 5- 10 min walk.

Amazing place. It's huge and you could easily spend a couple days not even leaving, just relaxing. Great views, great staff and the open air Onsen for free was the best I experienced in Japan. An excellent way to recover from a busy trip.

Stayed in October 2024

Nothing.

The facility is a traditional Japanese Ryokan. Although my room was carpeted and with a bed, it was comfortable. The staff were very friendly and patient. in Japanese, it’s called Omotenashi. Although I can speak some Japanese, the staff started and communicated in English with me. The highlights of the stay were 1, happy hour of free beer at the lobby. 2, Three Onsens with 5 pools and sauna I dipped in, as well as private bath I can make reservation.

Stayed in October 2024

Room was clean but a bit outdated, no power outlet within reach from the bed.

The hotel’s three different onsens were a pleasure to explore. The staff were lovely. Location is great too, 200 m from the central area.

Stayed in October 2024

The staff was super friendly and onsen was so relaxing. Everything went great, so 10/10.

Stayed in July 2024

The onzen (SPA) and the nature around it.

The service. For example, during breakfast, the coffee machine didn’t work. So, a waiter noting that I wanted a coffee, try for half hour make it operational again- he fixed the error message and clean it carefully. After 1/2 hour, he with a big smile handed me a warm cup of coffee. During dinner, I forgot to tell the waitress that I didn’t eat sugar. So, when I finish eating the main course, I left. Half hour later this waitress knock at my door handling me the desert. It was so nice!

Stayed in June 2024

Nothing. Only if it could be cheaper; So, I would definitely book another night with my original plan =)

Places are very clean and comfort. The hotel is huge with beautiful looks and decoration inside. Meals could serve in room or in their restaurant. We picked dinner in room and breakfast in restaurant. Both amazing. The restaurant looks so artistic & beautiful. The views from hot springs, room and the restaurant were great and felt good. The room felt clean and neat. They have free shuttle from hotel to Arima shopping streets (they called downtown) and Arima station. Tips, better to confirm the spot you want them to pick up back up in advance. For example, first spot they called 'parking lot'. Of course, we didn't know and tried to describe the spot we located, which took a while due to language barrier. Fyi, they have 3 spots to get on or off. Try go there earlier, drop off your luggage and visit Rokko Arima by taking the Ropeway ride. Beautiful natures. Interesting spots up to the mountain. Return to hotel for hot springs. Their hotel also connects with their sister hotel called Yugetsusanso. We can use their hot springs too. However, I like Korokan side better, the one we booked, Arima Onsen Gekkoen Korokan. The hot springs is bigger than the other side. Excellent hotel. I wish I stayed here for another night just for the hot springs and foods. Will definite return in future if I get another chance.

Stayed in May 2024

Only that some Electrical Outlet placement in the rooms was a little awkward.

Extremely nice facilities and a superb staff that made you feel very welcome. Great instructions written for english speakers.

Stayed in May 2024

Onsen closes a little too early at midnight. Would be better if closes slightly later.

The interior of the room was a bit old but functional. Shuttle service from Arima station was really helpful as its a 10 minute walk from the station. There is actually 3 onsen that you can access by staying here which is quite decent.

Stayed in May 2024

The location on a river across from a natural area was perfect for relaxing. Many onsen options, and loved the short walk to the outdoor bath. Room was large and comfortable. Front desk staff spoke good English.

Stayed in April 2024

Very poor vegetarian option in the menu.

The hotel offers access to a local onsen (hot spring), with an authentic setting and modern bath facilities as well, located near a corner of forest, with a beautiful view!

Stayed in April 2024

No coffee shop at the hotel.

Location is good. Plenty of interesting shops nearby. Parking service is excellent . Room is very comfortable . Great Onsen and great facilities.

Stayed in March 2024

Can try 3 different hot spring.

Stayed in March 2024

Greatly enjoyed the private bath (cave) with friends. Greatly appreciated the level of service and care from the staff.

Stayed in March 2024

Has multiple, onsite onsens and allows baggage forwarding. There is a small shuttle that will bring you to and from the station.

Stayed in March 2024

Note that the entire Arima Onsen area doesn’t offer much to eat at night so if my advice is to either purchase their food package which gives luxurious food offerings or get something to eat before you head up the mountains.

The hot springs was great, having both outdoor and indoor hot springs that gives our different vibe and are all extremely enjoyable. Having the ability to share and use the hot spring facilities from their sister hotel next door is extremely helpful in giving you more options to bath and for a change of pace. Room is good and staff are extremely polite and caring making it a very enjoyable stay.

Stayed in February 2024

The WiFi was quite poor

I chose this ryokan because of its public and private onsen, and I wasn’t wrong! Both onsens were so amazing! The cost of the private one is very affordable and even more if you come with group. The locations also very convenient from Arimaonsen station.

Stayed in February 2024

Perfect

Stayed in January 2024

It seems that single room booking is not allowed to book the dinner in the restaurant. (Can only order food to the room). I respected the rules, and no complain with the value price for single room really. But it would be great that is an option in the future. :)

I have been travel around many places and I would still say this is one of the best hotel I ever stayed. From staff, services to the Onsen, everything is amazing. It is very hard for solo traveler to enjoy onsen inside the hotel, this place provided this option and best one for solo traveler. Onsen is amazing with the mountain view. I would rate 10 and I would defo go back again.

Stayed in December 2023

Service

Stayed in December 2023

Rooms are a bit dated and carpet due clean

Great variety of onsens also staff lovely

Stayed in December 2023