Reviews of Hotel Associa Shin-Yokohama This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
222-0033 Kanagawa, Yokohama, Kohoku-ku Shin-Yokohama 2-100-45, Japan
#13 of 143 hotels in Yokohama
Guests' ChoiceReview Score
Based on 350 hotel reviews
8.7Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
9.2
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Facilities
9.0
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Staff
9.1
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Value for money
8.3
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Free Wifi
8.8
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Reviewed: April 16, 2024
Dan
New Zealand9 Reviews1 helpful vote10“Great hotel in a great location.”- • Leisure trip
- • Family with young children
- • Moderate Twin Room (Triple) - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The hotel was perfect for our one night stay. All the amenities you would expect and the added extra of a lounge with juices, tea and coffees. Breakfast at the Royal Host was fabulous. Location is conveniently above the station itself with several floors of restaurants and shops underneath.
Stayed in April 2024
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Reviewed: April 12, 2024
Machiko
United States70 Reviews6 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 9 nights
Location
Stayed in April 2024
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Reviewed: April 11, 2024
Stephanie
United States6 Reviews10Exceptional- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
It was a little tricky to fund the hotel. It's on top of the train station. Great location. Staff was excellent!
Stayed in March 2024
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Reviewed: April 7, 2024
Brett
Australia1 review8.0“short, comfortable, pricey”- • Business trip
- • Group
- • Moderate Double Room -Non Smoking
- • Stayed 1 night
price
hotel was fine., breakfast was okay
Stayed in April 2024
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Reviewed: April 5, 2024
Javier
Mexico11 Reviews8.0Very Good- • Business trip
- • Group
- • Moderate Twin Room (Triple) - Non Smoking
- • Stayed 6 nights
- • Submitted from a mobile device
None
All was very clean
Stayed in March 2024
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Reviewed: April 3, 2024
Caitlin
Australia64 Reviews12 helpful votes10“Great location, great view, great stay!”- • Leisure trip
- • Solo traveler
- • Moderate Double Room -Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
I loved everything about this hotel.
The location in the same building as the shinkansen station, along with the local subway line and a large taxi rank out the front, was extremely convenient. The room was spacious and well appointed. It was spotlessly clean. Many amenities were available in the room. The highlight was the amazing view.
Stayed in March 2024
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Reviewed: April 2, 2024
Robert
United States40 Reviews3 helpful votes10“Great breakfast buffet”- • Leisure trip
- • Couple
- • Superior Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The staff's English was sometimes difficult to understand.
The breakfast buffet was super. Everything from eggs and bacon to Chinese buns and Singapore noodles. The best buffet I've ever had.
Stayed in April 2024
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Reviewed: March 31, 2024
Alice
Hong Kong8 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 4 nights
Communication in English should be better.
Stayed in March 2024
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Reviewed: March 31, 2024
Peter
United States27 Reviews7 helpful votes9.0“Convenient for stay at the station.”- • Leisure trip
- • Couple
- • Standard Twin Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
A little hard to see sign for hotel elevators from Shinkansen exit. Go left and the elevator is the the far corner. Had to go up to 5 th floor for lobby. Also going up and down need to take two elevators. Also quite common in these station business class hotels.
Right above shin Yokohama station. No need to go outside to access hotel. Typical well run business hotel. Clean efficient
Stayed in March 2024
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Reviewed: March 24, 2024
Martin
Australia38 Reviews9.0“Clean and comfortable stay”- • Leisure trip
- • Couple
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
- Convenient location just above the shinkansen train terminal - Loved the basic massage chair in the room - Great views over the city - Comfortable and clean room - Water dispenser and vending machines on same floor
Stayed in March 2024
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Reviewed: March 24, 2024
Christine
United States37 Reviews1 helpful vote9.0“Convenient for travel”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Location above the station with lots of restaurants. Bus from Haneda airport easy to get there. Water machine in hall
Stayed in March 2024
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Reviewed: March 17, 2024
John
Canada3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The service was excellent, the room was very quiet and perfectly clean. The front staff spoke great English, but we had fun as they humored me on trying out a few phrases in broken Japanese.
Stayed in March 2024
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Reviewed: March 8, 2024
Junko
United States6 Reviews8.0“Perfect location with great breakfast!”- • Leisure trip
- • Family with young children
- • Moderate Double Room -Non Smoking
- • Stayed 3 nights
No smiles for the front desk. Gave a bit of a hard time with giving a second key card when I locked myself out.
Perfect location with lots of restaurants and stores. Inexpensive great breakfast.
Stayed in March 2024
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Reviewed: February 19, 2024
Tomoko
United States14 Reviews1 helpful vote9.0“Location is good”- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The room is small with only a few electric plugs near the only king bed.
The location is ideal..attached to the Shinyokohama station.
Stayed in February 2024
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Reviewed: February 12, 2024
Thomas
Germany13 Reviews10Exceptional- • Business trip
- • Solo traveler
- • Superior Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Perfect! Everything was like it should be.
Stayed in January 2024
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Reviewed: January 29, 2024
Mohamed
United Arab Emirates6 Reviews9.0“It was pretty amazing. Staff are all friendly and met my expectations, food is also exceptional.”- • Leisure trip
- • Family with young children
- • Moderate Double Room -Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Access to the hotel.
Breakfast is great (lots of selection to choose from). Though hotel is situated inside the metro building, it is easily accessible.
Stayed in January 2024
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Reviewed: January 17, 2024
Martyn
United States1 review10Exceptional- • Leisure trip
- • Family with young children
- • Moderate Double Room -Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Room was a little hot, but turning off the heater when first entering the room helped.
Convenient location right above the station. Good selection of food for breakfast.
Stayed in January 2024
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Reviewed: January 4, 2024
Seiichi
United States4 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Family Room - Non Smoking
- • Stayed 2 nights
We have stayed at this property many times in the last decade or so. Located at the bullet train station with lots of shops and restaurants in walking distances. A short bus ride from the Haneda airport. We really like the corner rooms for their spacious bathroom.
Stayed in December 2023
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Reviewed: January 1, 2024
Sahar
United Arab Emirates3 Reviews10“Amazing experience with helpful staff and great location.”- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
None
Very clean. Extremely helpful staff. Spacious room.
Stayed in December 2023
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Reviewed: December 24, 2023
Meike
United States7 Reviews10“Great Japan experience.”- • Leisure trip
- • Travelers with friends
- • Moderate Twin Room (Triple) - Non Smoking
- • Stayed 1 night
- • Submitted from a mobile device
We thought staff would speak English. They knew a few words, just enough for our transaction.
It’s in the train station! Great for a short stop. We stayed here direct from airport, took train to Kyoto the next day.
Stayed in October 2023
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Reviewed: December 24, 2023
Sk
Singapore5 Reviews10“Overall good”- • Leisure trip
- • Family with young children
- • Moderate Twin Room (Triple) - Non Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
None
Clean, good location, good breakfast buffet
Stayed in December 2023
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Reviewed: December 22, 2023
Odette
Australia12 Reviews9.0“Excellent - would definitely choose to stay there again”- • Leisure trip
- • Group
- • Moderate Twin Room (Triple) - Non Smoking
- • Stayed 1 night
Spacious, clean - amenities superior, bathroom very superior
Stayed in November 2023
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Reviewed: December 17, 2023
Kate
United Kingdom41 Reviews2 helpful votes9.0“Wonderful experience, first time Japan, and the hotel were very helpful”- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 7 nights
Nothing!
Excellent location for our holiday in Japan, we based ourselves here as we could get a shuttle bus from Haneda airport on arrival (and then departure) and we had very easy access to the train / metro system right below the hotel. There is also a really good selection of restaurants with in walking distance from the hotel. The room was clean and we had a view of Mount Fuji! Breakfasts were very good with a wide range of food, western and Japanese.
Stayed in December 2023
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Reviewed: December 15, 2023
Justin
Australia25 Reviews10“Enjoyable stay in Beautiful Yokohama city”- • Leisure trip
- • Couple
- • Moderate Double Room -Non Smoking
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing
Right on top of the train station makes for easy travel whether it be in to Tokyo, down to Shizuoka or Kobe for the day or as a stop on the way south to Fukuoka! Nice clean comfortable rooms with views of Yokohama. Very close to many shops and restaurants.
Stayed in November 2023
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Reviewed: December 14, 2023
Hassan
Germany24 Reviews1 helpful vote9.0“Best Hotel in Shin-Yokohama”- • Business trip
- • Solo traveler
- • Moderate Double Room -Non Smoking
- • Stayed 4 nights
Best hotel in Shin Yokohama. Big rooms, comfortable beds, superb breakfast, friendly staff and great location
Stayed in November 2023
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